Reeds Rains reviews in Widnes

★★★★★ 1/5

Trustpilot

Diabolical service - Stockton/Middlesbrough

We requested an early tenancy termination with 6 months notice (to leave 2 months earlier than contracted due to buying a new build property). We have lived in the property for 7.5 years and never caused an issue. We are now less than 3 weeks away from moving and NOTHING has been done. Delays on responses from the agents for over 4-5 weeks at a time despite being chased, the house is still not up for relet online yet they are expecting us to be liable for all costs until another tenant occupies the property. The service has been nothing but abysmal. My garden is currently a hazard to both mine and my neighbours children due to a falling down fence in the garden which was reported over 4 MONTHS AGO!!! Again chased numerous times but nothing has been done. An ignition hob that hasn’t worked in the whole 7 years we’ve been here, damp in the bathroom for over a year yet the rent still went up last year given all these outstanding issues. Avoid renting from Reeds at all costs.

Taylor · 10 June 2024

★★★★★ 5/5

Trustpilot

Selling in a week

Great communication from the beginning from viewing the property to putting the property online and selling within a week.

Helen · 5 May 2026

★★★★★ 5/5

Trustpilot

Excellent Service The staff at Reeds Rains Ormeau Road…

The staff at Reeds Rains Ormeau Road made selling my house an easy process Ryan who was the estate agent whom I was dealing with was my main point of contact and was always very friendly, approachable, pleasant to deal with and knowledgeable as was Grainne the main negotiator who gave me good advice when required who I dealt with over phone and kept me constantly updated throughout the transition of selling the property which was sale agreed within a matter of weeks. I can highly recommend them

Nicola · 23 May 2023

★★★★★ 5/5

Trustpilot

Selling experience

Everything! I have used a few estate agents over the years and I would say, these are by far the best I have dealt with. The staff are very professional, approachable and very quick to reply to queries. David is an asset to the company, nothing is to much trouble, he is a very hard worker and yet still remains pleasant and approachable. I am a bit of a forgetful fruitcake, but they have managed to keep me on track and everything is going great. The girls I have spoken to have all been lovely. If I were to sell my house again ( which I am never going to) I would use Reeds Rains with no hesitations.

Debra · 17 May 2023

★★★★★ 5/5

Trustpilot

I listed my property with Reeds Rains…

I listed my property with Reeds Rains as I have used them before and find their service second to none Angie and Eve are extremely professional and know the market and their buyers. They knew what buyers they had for my home and in ten days had several offers and sold my property absolutely fantastic work I highly recommend them.

Mr · 16 February 2026

★★★★★ 5/5

Trustpilot

Hedgerows road Leyland, early days

still early days ,but at the moment. I will pass comment after full process has been completed.

Gary · 14 May 2026

★★★★★ 5/5

Google

Wayne Scott is such a professional and genuine person. I live in Australia, but Wayne has excellent communication skills and has kept me abreast of the sale of my property at every stage. I have been delighted with Wayne and Reeds Rains Widnes. An absolute pleasure to have Wayne guide me through the sale. First class in every way. A true gentleman. Thank you Wayne. Andrew and Dawn Kelly, Brisbane, Australia.

Dawn · 27 December 2023

★★★★★ 1/5

Trustpilot

Really awful company to deal with

Really awful company to deal with. They lie many times and avoid responsibility for their incompetence, Integrity is missing in bucketloads but greed is a paramount behaviour. Why this company is allowed to operate as a tenancy management company with utter contempt toward the customer is beyond me. Hard faced liars. Not a thread of sincerity. Absolutely stressful to deal with and will never go back.

Joanna · 25 September 2020

★★★★★ 5/5

Trustpilot

I had a great experience with Reeds…

I had a great experience with Reeds Rains. Simon and Kurtis were very informative and keep me updated through out the process.

Ms · 22 October 2024

★★★★★ 5/5

Trustpilot

New beginnings!

Let me give you some background first, my girlfriend and I had been living in a mouldy, cramped up tiny box bedroom at my toxic mums place where we were giving way too much for rent for where we was. After countless of knock backs being rejected for places around Cleethorpes, Immingham and Grimsby, but our first time dealing with Reeds Rains we now have our own place to call out own, and all thanks to the team at Grimsby town. A very special thanks to all the staff working there! I myself really appreciate everything they did! I highly recommend!

Issac · 16 April 2024

★★★★★ 5/5

Google

Been a tenant with Reeds Rains Widnes for just under 14 years and the staff within the branch have always been really helpful especially Hayley Inman with all Maintenance issues and Rhian Reece with the inspections

Jo · 6 June 2025

★★★★★ 5/5

Trustpilot

Gosforth Team

The team at Gosforth Newcastle are knowledgeable about the area and the market. I have used their services for several years. Their strength , in my opinion , is their ability to deal with queries and problems quickly. They are always easy to reach by phone and email and a pleasure to talk to. Thank you Kirsty, Phil and Maddie.

CustomerR · 26 June 2024

★★★★★ 5/5

Trustpilot

Freindly helpful service…

Staff very freindly and helpful have kept us up to date with things. Never too much trouble even when i was phoning quite regularly no one made you feel like you were a nuisance , they seem to understand the stress of moving . Would highly recommend reeds rains

Jane · 28 April 2026

★★★★★ 5/5

Google

Reeds rains have been more than helpful in assisting us with our new house. Nothing was too much bother & always there to answer questions and help out when needed

Gabrielle · 10 January 2026

★★★★★ 1/5

Trustpilot

Very poor experience with Reeds Rains…

Very poor experience with Reeds Rains Stockton-on-Tees. We travelled over 3.5 hours for a confirmed viewing, but the agent arrived late and the tenant refused access, clearly showing the viewing had not been properly arranged. We waited for hours with no communication or callback from the branch despite being promised one. A completely wasted 7-hour round trip, loss of earnings, and very unprofessional service. Would not recommend.

Lian · 14 November 2025

★★★★★ 1/5

Trustpilot

What an absolute joke

What an absolute joke they are sold house quick but took 7 months to complete. They always had an excuse . Never there fault When rang up to chase they was just about to do it ? Never kept me upto date . Never rang back when supposed too

Carl · 13 January 2023

★★★★★ 5/5

Trustpilot

Great service and professionalism.

It was a great experience dealing with Reeds Rains. I just landed in UK and I struggled a lot in finding a place as per my need, but special call out to Gurdit for his attitude and professionalism to make this deal for me. I dealt with Many agents before when I was here last time but Team Reeds Rains is best in every aspect be it responding to calls, emails and top class service. Thank you Gurdit and Team, much appreciated.

UP · 10 February 2023

★★★★★ 1/5

Trustpilot

Don't pay any holding deposit until…

Don't pay any holding deposit until when they say, think and make sure the property is correct. they will not return you deposit and talk to you with no respect.Alex from Stoke on Trent is the worst person to deal with and he is manager of branches in stoke.

Abdul · 3 January 2023

★★★★★ 4/5

Trustpilot

Jennifer goes above and beyond

Jennifer is so helpful. Nothing is too much trouble for her. Very efficientAlways keeping us updated with the property.

Pamela · 4 November 2024

★★★★★ 5/5

Trustpilot

Best lettings agents in the area - Gosforth

The staff at reeds rains Gosforth couldn't have made our renting experience any easier. From the viewing all the way up until us moving into the property they have been helpful in anyway they could, even down to recommending companies to help us move with us not being from the area. Big shout out to Phil and Kirsty!

Kirsty · 11 July 2024

★★★★★ 5/5

Trustpilot

My Initial Call with Lucy was warm and…

My Initial Call with Lucy was warm and welcoming, she was able to accommodate myself for a viewing soon as due to my work schedule, ever since Lucy has followed up and has been nothing but above and beyond for myself and my wife, she has kept us in the loop from start to finish I would definitely highly recommend anyone to approach Lucy as I am confident that you will receive the highest level of service that we have received I am grateful for the fast and efficient process to renting my home. Once again perfect service from Lucy and the team.

Danielle · 25 January 2023

★★★★★ 5/5

Google

The house sale went through efficiently and quickly , and without any hassle or hinderance . Professional throughout .

Stuart · 3 April 2026

★★★★★ 2/5

Trustpilot

When the going got tough, the manager went AWOL

This is in reference to the Rye Branch.All started well with my intended property purchase, but I was to learn I made a big mistake in using their recommended company of conveyancing solicitors.When the latter proved to be simply appalling, the branch manager decided to go AWOL. No attempt was made to retrieve the situation or to contact me.That was the end of the potential sale. So very disappointing.

PeterQS · 17 November 2023

★★★★★ 1/5

Trustpilot

Why do we still need Estate Agents in 2024?

Apparently this estate agent can only sell houses during THIER opening times. How ridiculous. All they need to do is contact the seller to ask if they are happy to undertake a viewing after work, around 5-6pm. If the seller is not happy with that, fine, I'll respect their wishes and find another property. My wife and I are registered with them and we've already viewed another property where the vendor showed us round. Don't the majority of people who want to buy a house work for a living? I thought estate agents had modernised their practices but Reeds Rains still seem stuck in the 80s.

Zahid · 6 March 2024