1/5
Constant problems with the boiler
Constant problems with the boiler They amount of burst pipes I've had is unrealREPORT THEM TO NHBC THE MORE REPORTS AND PROBS RECORDED THE HIGHER GLEESONS PREMIUMS BECOME
Trusted Agent profile · Widdrington
★★★★★
1,136 reviews across 2 platforms
Grange Road, Widdrington, NE61 5LX
Part of Gleeson Homes Tyne and Wear, see every office.
Gleeson Homes Tyne and Wear's office in Widdrington, at Grange Road, is rated 3.6 out of 5 across 1,136 reviews on two platforms, including 11 Google reviews rated 3.4.
Every review we hold for the Widdrington office, from every platform, shown as written. First names only.
1/5
Constant problems with the boiler
Constant problems with the boiler They amount of burst pipes I've had is unrealREPORT THEM TO NHBC THE MORE REPORTS AND PROBS RECORDED THE HIGHER GLEESONS PREMIUMS BECOME
1/5
Awful
Awful. Will rush you and the build to completion, receive their money and then forget you exist. To resolve any defect is near impossible. No care for customers
5/5
Mixed Reviews - Concerning
Hi Gleeson Homes,
Thank you for taking the time to read our reviews and for sharing your concerns. We understand that consistency at the completion and handover stage is a vital part of the home buying experience. We’re pleased that our sales teams are consistently recognised for the support they provide early on, but we also take feedback about quality checks and post handover care very seriously. We actively use customer feedback to improve our service, and our customer care teams remain in place to address any issues promptly should they arise. We are also continuously reviewing our internal processes and quality control measures at completion to ensure closer coordination between our construction and customer care teams. For further reassurance, once your new home is fully built, an independent building inspector will inspect to ensure your new home meets the NHBC standards before handover takes place. We appreciate that buying a new home is a big decision, and we’d always encourage prospective buyers to speak directly with our team, visit our developments, and ask any questions they may have so we can provide reassurance and clarity at every stage. Kind regards, Gleeson Homes
1/5
Worst customer experience
Worst customer experience Lies for two yearsPoor quality houses
1/5
Likely to flood
5/5
A well built house is very warm with no…
A well built house is very warm with no claims
1/5
They don't deserve a star.Worst company…
They don't deserve a star.Worst company ever.
5/5
Rating only, no written review.
5/5
Very Helpful and Listened to my needs
Rating only, no written review.
Thank you for your review DanielWe really appreciate you taking the time to share your experience with us.Kind RegardsGleeson Homes
4/5
Rating only, no written review.
5/5
Great service
Thank you for your feedback Ciaran - its much appreciated.
5/5
Very professional and supportive staff.
Rating only, no written review.
Thank you for your review AdrianaYour comments are much appreciatedKind RegardsGleeson Homes
1/5
Rating only, no written review.
3/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
not good at all
Rating only, no written review.
Hi, thank you for your review. In order for us to investigate your concerns further, would you be able to contact our Customer Care team on customercare@mjgleeson.com with your full name, plot number and development. Regards.
5/5
Rating only, no written review.
3/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.