Every review we hold for the Wickford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are currently going through the process of selling & buying a property through the Douglas Allen team at the Wickford Branch.
From viewings with Phebi where she was knowledgeable, kind & patient.
A very in-depth valuation & advice on listings and the selling process with Alex. Everything was sorted out in a calm relaxing way at home.
Expert Mortgage advice came from Andy where he has been clear & helped us understand all our mortgage options. The team have been so kind, professional & helpful so far in supporting us.
We are really excited about our new chapter in our new home & can’t wait to carry on the process through to completion with the whole team.
Hannah · 14 June 2023
★★★★★ 5/5
GoogleThe team at Douglas Allen have been very helpful Lucy Christopher has been excellent always there for help and advice
Robert · 23 November 2024
Agent replied · 10 December 2024
Hello Robert,
Thank you for your review! We're delighted to hear that Lucy has been able to provide you with excellent support and advice. It's always our aim to be here for you every step of the way.
Best regards,
Douglas Allen
★★★★★ 5/5
GoogleSuper service from Caroline. We moved into our new property over the weekend and I would highly recommend the service received.
John · 2 April 2026
Agent replied · 16 April 2026
Hi John,
Thank you for sharing your feedback. We’re delighted to hear that Caroline and our Douglas Allen estate agent team in Wickford provided professional and supportive guidance throughout your move. It’s wonderful to know their expert property guidance helped make the process smooth and positive. We truly appreciate your recommendation.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleI found Douglas Allen Estate Agents in wickford led by Stuart Pass to be first class.
The staff were responsive on any queries i had and kept me informed every step of the way.
There was also a monthly stats letter of viewings and the update of where i was also i found the
personal app very helfull. I have no hesitation on recommending this company.PositiveResponsiveness
John · 14 June 2020
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Douglas Allen
★★★★★ 5/5
GoogleAlex, Natasha and the team have been amazing and so helpful! We could not thank them enough :)
Emily · 10 December 2024
Agent replied · 9 January 2025
Morning Emily,
Thank you for your review! We're glad to hear that Alex, Natasha, and the team were able to assist you so effectively. Helping people move forward is what we strive for, and it's wonderful to know we made a positive impact on your experience.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleThe current team at the Wickford branch of Douglas Alan, headed by Alex Harding and including Caroline, Demi, Lucy and others behind the scenes of course, s an exceptional team, who works promptly, professionally and punctually.
I had a great experience with this team, selling my house. They marketed it online with the photography and virtual tour done within a week of signing with them. I especially admired Alex' approach by inviting his colleagues to the property to view it for themselves gaining insight and feel of it, to be able to sell it. It is always easier to sell if you like your product.
They attracted viewers, even before launching the property. I really appreciate that Caroline or Demi arrived before each viewing and took over completely, allowing me to continue with my day, while they showed and explained. They also kept a highly communicative approach with updates. It was no surprise with the amount of work they put in that our first offer came through them 2 weeks after our signing with them.
This team deserves their commission: they worked quite hard for it.
Well done Alex, Caroline, Demi and Lucy, and thank you.
Maisa · 14 April 2024
Agent replied · 13 June 2024
Hi Maisa. Thanks for leaving us such a lovely review, we really appreciate your kind words, I'm delighted the team did such a great job in helping you generate viewings and I'll certainly pass this on to them, I know they'll be pleased to hear your feedback! Thanks again, Branch Manager
★★★★★ 5/5
GoogleHighly Recommend Demi from this branch to join you on your property viewing.
She is professional and helpful and a credit to this company.
Marie · 5 August 2024
Agent replied · 26 August 2024
Hi Marie,
Thank you for your kind review - we will pass this on to Demi and the team! We're delighted to hear that you would recommend our services to others.
Thanks again,
Douglas Allen
★★★★★ 5/5
GoogleA very helpful team.supported us throughout.a special thanks to Caroline and natasha for their extra help .
David · 23 November 2024
Agent replied · 10 December 2024
Hello David,
Thanks for your review, we're delighted you're happy with our service. We're thrilled to hear that Caroline and Natasha were able to provide you with the extra help you needed. It's always our goal to be here for you every step of the way.
Best regards,
Douglas Allen
★★★★★ 5/5
GoogleWe are in the process of purchasing through Douglas Allen Wickford. The process has been smooth so far and they have been extremely helpful at each stage. Terry did the viewing with us, he was really lovely and professional. Stuart has been amazing as well, and Natasha, who is regularly chasing both parties and providing updates, has been great. I highly recommend them. We are hoping that with their support, we can exchange contracts soon.
Linda · 14 June 2023
★★★★★ 5/5
GoogleAmazing service from Demi and Natasha . Bought my house through Douglass Allen , they were professional, polite and kept me up to date right the way through the whole process . Returned calls and emails immediately. Never had a service like this from an estate agent. Highly recommend.
Linda · 15 June 2025
Agent replied · 12 November 2025
Hello Linda,
We're happy to hear about your experience with Demi and Natasha at our branch. Thank you for your generous review.
Thanks again,
Douglas Allen
★★★★★ 5/5
GoogleWe have had a fantastic experience selling our property with Douglas Allen. Greg worked closely with us and always kept us updated. We completed in 3 months from accepting an offer thanks to Greg and Natasha. They were both professional and friendly to have supporting us throughout. We were very impressed and would recommend using them!PositiveResponsiveness, Quality, Professionalism
Mrs · 27 August 2021
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Douglas Allen
★★★★★ 5/5
GoogleWe decided to go with douglas allen after waiting 2 years to sell our property by other agents. We were advised for a quick sale to use thier online auction and after just a few months our house was sold and for the price we wanted . Fantastic service with great communication throughout
Highly recommended
Thank you team D/APositiveProfessionalism
Nick · 14 June 2021
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Many thanks,
Douglas Allen
★★★★★ 5/5
GoogleDouglas Allen in Wickford couldn’t have been motivated to find you a house. I’ve always dealt with Christy and she’s always on hand with viewings that fit around my working hours. She stays later to show you houses and even arranged weekend viewings, including Sundays! Honestly the best agent in town. I’d be absolutely lost without her. Thanks so much Douglas Allen!
Aileen · 14 June 2020
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleDemi has been very helpful and informative. This is just the start for our move to a new property. Demi’s professionalism is a credit to Douglas Allen as a company.
Jo-Anne · 14 February 2024
Agent replied · 13 June 2024
Hi Jo-Anne,
Thank you for leaving a review! It's great to hear how helpful and informative you've found our agent, Demi, to be so far in your journey. We wish you all the best as your process progresses!
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleGreat experience selling my property with Douglas Allen. Phebi was so friendly and brilliant to deal with throughout and Alex & Andy made it all a very smooth and easy process. Thank you for all your help ⭐️
Megan · 14 June 2023
Agent replied · 13 June 2024
Hi Megan,
Thank you for leaving us feedback! We're so happy to hear how great your experience has been with our Wickford team and particularly how brilliant Phebi, Alex and Andy have been throughout. We'll pass your kind words along.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleFantastic service, sent me so many properties with my exact specs, Demi was excellent at finding what I needed
Diana · 27 July 2024
Agent replied · 26 August 2024
Hello Diana,
Thanks for your review, we're delighted you're happy with our service. It's great to hear you've had such a positive experience with us, we look forward to helping you again in the future should you need us.
All the best, Douglas Allen
★★★★★ 5/5
GoogleCurrently looking for a property, spoke to Caroline. She was very helpful, knowledgeable about the area and understood my needs. Booked in to view 2 properties, she was prompt and knew all about them.
Steve · 17 September 2023
Agent replied · 13 June 2024
Hi Steve,
Thank you for leaving a review! It's great to hear positive your experience with our agent, Caroline, has been and how knowledgeable you found her to be about the properties you're booked in to view.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleThis was an extremely difficult process and the whole team at Douglas Allen helped us. Special thanks to Terry and Andy the mortgage broker as we really liked a house and helped us with everything. Highly recommended
Brunilda · 14 June 2023
Agent replied · 13 June 2024
Hi Brunilda,
Thank you for your review. It's great to hear that our team at the Wickford branch of Douglas Allen were able to help you through such a difficult process. Thank you for the recommendation, we'll pass your kind words along.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleThank you to Christy at Wickford for always keeping me updated with my viewings. Every time I call, she is quick to confirm when she can show me a property. She has shown me two houses now and is just a delight to deal.
I couldn’t recommend Douglas Allen enough if you’re thinking to sell your property.
Thank you Christy
Celebration · 15 June 2019
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleWe sold our property under difficult personal circumstances, and the team at Douglas Allen were compassionate and professional in their advice and understanding of our situation. The sale coincided with the recent period of rapid interest rate rises, and property selling prices dropping, a daunting combination. Not so with this sales team (Alex, Terry, Natasha, Caroline, and the manager Stephen Ford) each and everyone held our hands through the seamless process, and gave us confidence. None of our queries fell on deaf ears, and nothing was too much trouble. They are the complete professional package. Well done you guys and gals! Thank you, Kuldip & Brian
Brian · 17 October 2023
Agent replied · 13 June 2024
Hi Brian,
Thank you for leaving a review! It's great to hear how compassionate and professional our agents have been throughout the difficult sale of your property, and we're pleased they were able to support you throughout by navigating interest rate rises and making the process seamless for you.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleRecently complete with DA as a first time buyer and had mortgage advice - despite advice from 3 other brokers - and Andy stood out as the best and most knowledgeable. It also meant that Terry and Caroline called me about new properties that weren't even on RightMove yet and was therefore able to view them first hand. I have now complete on my sale and I’m so thrilled. I couldn’t thank them anymore than I can - amazing agents!!!
Daniel · 17 September 2023
Agent replied · 13 June 2024
Hi Daniel,
Thank you for leaving a review! It's great to hear positive your experience with our agents has been as a first time buyer, and we're delighted with how thrilled you are to have completed on your new home.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleThe team was really helpful in helping us complete our home. A big thanks to Natasha Tomlins for going extra miles on her day off to make sure all singed documents reach solicitors for completion.
Felicity · 14 June 2023
Agent replied · 13 June 2024
Hello Felicity,
Thank you for taking the time to leave a review.
We're so glad to hear that Natasha and the rest of the Wickford team were able to help you on your property journey!
Best of luck in your new home,
Douglas Allen
★★★★★ 4/5
GoogleIn middle of buying with Douglas and Allen
Wickford.
From start with a very helpful Terry who has kept me informed as each process I have to deal with.
Also met and all questions answered at viewing by Phoebe.
Also occasions Terry wasn't available the sales team seamlessly picked up the reigns and dealt with any issues.
You may not need it but in position was also guided through the wonderful world of mortgages by Andrew Seymour.
Natasha also keeping you informed step by step is a great help.
At present position of process would highly recommend using the team.
Won't give them 5 stars as still need to keep them on their toes....
Mark · 18 August 2023
Agent replied · 13 June 2024
Hi Mark,
Thank you for leaving a review! It's great to hear how positive your experience with our Wickford team has been so far throughout your buying journey.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleGreat experience with this branch. Claire especially has been helpful and very positive. Thank you!
Mason · 16 February 2026
Agent replied · 16 April 2026
Hi Mason,
Thank you for taking the time to share your feedback. We are delighted to hear … More
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