Every review we hold for the Wickford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would highly recommend Alex and his team at Douglas Allen in Wickford! We purchased our lovely family home through them. We were registered with Douglas Allen and they knew exactly what we were looking for. Bradley contacted us to say they are taking on a house which met our criteria and arranged for us to view the very next day to which our offer was accepted. We also dealt with Alex, Caroline and Natasha and their professionalism, communication and service was outstanding throughout the whole process and we will be recommending them to friends and family! Kathryn & Gary.
Kathryn · 16 March 2026
Agent replied · 16 April 2026
Hi Kathryn & Gary,
Thank you so much for your wonderful review. We are delighted to hear that Alex and our Wickford estate agent team understood exactly what you were looking for and matched you with your lovely family home so quickly. Proactive communication and strong local property knowledge are key parts of the moving process, so it is fantastic to know Bradley’s call and next day viewing led to a successful offer.
We are also pleased that Alex, Caroline and Natasha provided outstanding support and clear communication throughout your purchase. Providing consistent property guidance when buying or selling a home is exactly what we aim to deliver.
We truly appreciate your recommendation and wish you many happy years in your new home.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleBuying a new house can be a very daunting experience but Caroline at Douglas Allen was just amazing when she showed us around a house recently. Not only was she knowledgeable about the property in question but she also zoned in on our wants and needs and made the extra effort to discuss this with our 2 daughters while showing them the bedrooms. She made us feel so comfortable and welcome and it was clear she had a nice relationship with the home owner too which made us feel that not only is she incredibly professional but she clearly loves her job too! Thanks Caroline
Lauren · 13 September 2025
Agent replied · 12 November 2025
Good afternoon,
Thank you so much for your lovely feedback. We're absolutely thrilled to hear that Caroline made your viewing experience such a positive one.
Buying a home can indeed feel overwhelming, so it's wonderful to know that Caroline's warmth, attentiveness, and professionalism helped put you and your family at ease.
We'll be sure to pass on your kind words to Caroline and the team.
Wishing you all the best on your journey to finding the perfect home!
Best wishes
Douglas Allen - Wickford
★★★★★ 5/5
GoogleExcellent experience buying our house with Demi and Natasha. Demi was fantastic in taking the time to understand our needs when viewing a property and nothing was too much trouble for her. Natasha was great at keeping us informed, always happy to answer the phone to talk us through where we were at and even helping us move our sale along which was through another estate agent. Highly recommend, and thank you Demi and Natasha!
Kelly · 12 June 2025
Agent replied · 12 November 2025
Hi Kelly,
We appreciate your kind words and are thrilled to hear about your excellent experience with Demi and Natasha. Thank you for recommending us!
All the best,
Douglas Allen
★★★★★ 5/5
GoogleThank you to Claire at the Wickford Branch for recommending to us the best way to market our property at very short notice. Gave us peace of mind that it is all being handled professionally in our absence.
Highly recommend
User · 16 March 2026
Agent replied · 16 April 2026
Hi there,
Thank you for your kind feedback. Claire will be delighted to know that her advice on the best way to market your property, especially at short notice, gave you reassurance and peace of mind. Providing professional property sale support and clear guidance throughout the moving process is exactly what we strive for.
We truly appreciate your recommendation.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleI called in and spoke to Bradley Hanness in Branch who is the sales manager there - what a pleasant experience, his knowledge was un-paralleled and whilst we decided to look into the option of staying where we are - I will without a doubt use Bradley and recommend him to everyone
Jo · 29 October 2025
Agent replied · 12 November 2025
Good afternoon,
Thank you so much for your lovely feedback.
We’re delighted to hear that your experience with Bradley, was such a positive … More
★★★★★ 5/5
GoogleWe used Douglas Allen to sell our property in Wickford, and were very pleased with the service. Alex and his team maintained good communication throughout the process, and were very enthusiastic in engaging potential buyers.
Thank you.
Ian · 16 February 2026
Agent replied · 16 April 2026
Hi Ian,
Thank you for sharing your experience. We’re delighted that our estate agent … More
★★★★★ 5/5
GoogleExcellent experience buying my first house.
Caroline was so helpful and friendly and always available every step of the process. She was also extremely considerate to my reasons for buying.
Natasha was wonderful in chasing so I didn’t have to, and always updated me.
Should I ever sell my lovely first home Douglas Allen will be my first stop
Louise · 12 July 2025
Agent replied · 12 November 2025
Hi Louise,
Thank you for taking the time to leave such a kind review. We're delighted to hear about your excellent experience buying your first house!
Thanks again,
Douglas Allen
★★★★★ 5/5
GoogleAs a first-time buyer, my experience with Douglas Allen has been incredibly smooth from start to finish. I received weekly updates from Natasha, their Senior Sales Progressor, who was always helpful, proactive, and easy to reach whenever I had questions she defo went above and beyond at all times.
From the very first viewing with Bradley & Caroline through to exchange and completion, the whole process felt well-supported and i felt less stressed for sure. I also used Morgan, the mortgage broker who works alongside the company, and he made the financial side just as straightforward - always helpful and there if i had any questions!
Overall, a great team that truly made the buying journey a positive one despite it felt like forever due to enquiries! I highly recommend!
Thanks!
Yildiz
Star · 19 March 2026
Agent replied · 16 April 2026
Hi Yildiz,
Thank you for sharing your experience as a first-time buyer. We’re delighted to hear that Natasha’s regular updates and support, along with help from Bradley, Caroline, and Morgan, made your journey feel smooth and well-managed from start to finish. Our estate agent team always aims to provide expert property guidance and clear communication throughout the moving process, so it’s great to know this helped reduce the stress. We truly appreciate your recommendation.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleI would like to say a massive thank you to the team at Douglas Allen in Wickford and recognise their customer service. My husband and I are looking to move and we contacted Douglas Allen to start the process on booking viewings and gain any general tips / advice around the whole process. This is a massive step for us and very nerve-wracking, so the kindness and professionalism shown by the staff has been really welcome and we look forward to them helping us on this journey.
Hannah · 16 March 2026
Agent replied · 16 April 2026
Hi Hannah,
Thank you so much for your lovely review. We are delighted to hear that our Wickford estate agent team provided such kind and professional support as you begin your moving journey. Taking the first steps towards buying or selling a home can feel overwhelming, so offering clear advice, reassurance and helpful property guidance is exactly what we aim to deliver.
We truly appreciate your kind words and look forward to supporting you and your husband every step of the way.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleThe team in Wickford was fantastic in assisting me with selling my home, one viewing, one offer! Everyone on the team is professional and knowledgeable. Natasha, the chain progressor, is exceptional and always ready to help keep things moving forward.
Marie · 16 January 2026
Agent replied · 16 April 2026
Hi Marie,
Thank you for sharing your experience. It is fantastic to hear that your sale … More
★★★★★ 5/5
GoogleReally great staff at Douglas Allen Wickford. Natasha was amazing and really helped to push things through when needed, and Alex was always on hand for sound advice and reassurance.
I have also been shown around other properties by Caroline and Demi and every member of staff is as professional as the other.
Thanks all of you for getting me there in the end!
Jo · 7 April 2025
Agent replied · 26 May 2025
Hi Jo,
Thank you for your positive feedback! We're thrilled to hear about your experience with our team. We appreciate your kind words and are glad we could help you find your new home.
Kind regards,
Douglas Allen Wickford Estate Agents
★★★★★ 5/5
GoogleWe have had a very easy experience with Douglas Allen estate agent’s wickford, very professional and have been very accommodating. Demi has been amazing in helping us find our property, after weeks of searching with us. Demi has made the buying process for us go as smoothly as possible with regular catch ups and has answered all our questions and has just been a delight. Thank you for everything. Would definitely recommend to any further buyers/ first time buyers
Nicole · 29 July 2024
Agent replied · 26 August 2024
Good morning Nicole,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience. We strive to help our customers through what we know can be a stressful time, so we're delighted to have made your process smooth and enjoyable. Your kind words and recommendation mean a lot to us.
Wishing you all the best in your new home!
Thanks again,
The Douglas Allen Wickford Team
★★★★★ 5/5
GoogleDouglas Allen has made the home buying process so far stress free. Everyone I’ve spoken to in branch has been extremely helpful. Demi has been amazing with viewings and getting answers to any and all questions I have. I get constant updates on the progress on my sale and so far in my journey has had no issues with this estate agents. Massive thanks to the entire team and would recommend to anyone looking for their next home
Jessica · 29 July 2024
Agent replied · 26 August 2024
Hi Jessica,
Thank you so much for your lovely review! It's great to hear that Demi and the rest of the team have made your home buying process stress-free. Your recommendation means a lot to us.
Best regards,
Douglas Allen
★★★★★ 5/5
GoogleHad such a good experience today viewing a bungalow in Wickford. Bradley was amazing and very helpful with all our questions.
Me and my partner highly recommend him.
Sarah · 16 February 2026
Agent replied · 16 April 2026
Hi Sarah,
Thank you for taking the time to share your experience. We are delighted to hear that Bradley was so helpful during your bungalow viewing in Wickford and that he was able to answer all your questions with confidence and clarity.
Our estate agent team always aims to provide expert property guidance and make the buying or selling a home experience as smooth and informative as possible. It is wonderful to know you and your partner would recommend him.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleAnita Kaur is highly regarded as a property agent, praised for her ability to help clients find quality homes at competitive prices. Many clients commend her extensive knowledge of the market and her dedication to understanding their needs. Her proactive approach and effective communication skills make the home-buying process smoother and more enjoyable. Overall, she is seen as a reliable choice for anyone looking to buy a property.
Diya · 2 November 2024
Agent replied · 9 November 2024
Hi Diya,
Thank you for taking the time to leave such a detailed review. It's fantastic to hear how positive your experience with us has been. We're thrilled to know you're satisfied with our service.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleWe used Morgan, the in house mortgage advisor who been very supportive and informative every step of the way. After he got us an AIP, he put us in contact with Alex who has been brilliant, keeping us informed on a weekly basis and helping in any way he can to help us find our first home. We have appreciated both of their help and can’t thank them enough!
Sam · 16 March 2026
Agent replied · 16 April 2026
Hi Sam,
Thank you for your fantastic feedback. We are delighted to hear that Morgan provided clear and supportive mortgage guidance from the outset, securing your AIP and keeping you fully informed throughout the mortgage process. It is also wonderful to know that Alex has been proactive with weekly updates and ongoing property support as you search for your first home.
Our estate agent team and in house mortgage advisor work closely together to make buying or selling a home as smooth as possible, so it is great to hear this collaboration has made a real difference for you.
We truly appreciate your kind words and wish you every success in finding your first home.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleI was dealing with Natasha for my purchase and I've not had a better estate agent before. She has been keeping everyone in the chain updated regularly and when all the solicitors have gone silent, an email from Natasha just giving an update just to say everything is still moving is the most reassuring thing in this process.
Thank you so much Natasha, especially as my purchase wasn't quite straightforward and you've kept my seller's happy and on my side :)
Doris · 14 February 2024
Agent replied · 13 June 2024
Hi Doris,
Thank you for leaving a review! We're delighted to hear how pleased you are with the service you've received from Natasha and how reassuring she has been in regularly updating you throughout your purchase.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleI’ve been using Douglas Allen Wickford to help me find a property within the area and have found them to be ever so helpful, Demi is so lovely and always goes the extra mile to help, keeping in contact regularly with updates regarding properties, and also Morgan, who is a mortgage broker and has been very helpful in sorting my mortgage out for me and getting me the best deal possible.
All in all, a good experience, cheers guys!
Kris · 14 February 2024
Agent replied · 13 June 2024
Hi Kris,
Thank you for leaving a review! It's great to hear how helpful you've found our agents to be as they've assisted you in your property search, especially how they've gone the extra mile to keep in regular contact with you.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleCaroline was extremely helpful and able to answer all of our questions. She was very friendly. A very good experience.
Liz · 16 February 2026
Agent replied · 16 April 2026
Hi Liz,
Thank you for your lovely feedback. We are so pleased to hear that Caroline was … More
★★★★★ 5/5
GoogleThank you to Caroline for your help and assistance when viewing properties. Much appreciated.
MARTINE · 2 April 2026
Agent replied · 16 April 2026
Hi Martine,
Thank you for sharing your feedback. We’re delighted to hear that Caroline and our Douglas Allen estate agent team in Wickford provided supportive and professional guidance during your property viewings. It’s wonderful to know their expertise helped make the process smooth and straightforward. We truly appreciate your kind words.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleCaroline is a credit to your business, she explained everything clearly, straightforward, had an answer to every question asked, initiated next steps with clarity and efficiency. She’s helped find my perfect first property, thank you so much Caroline
James · 19 August 2025
Agent replied · 12 November 2025
Good afternoon,
Thank you ever so much for your kind words.
We are thrilled to hear that Caroline provided such outstanding support throughout your journey in finding your first property.
It is great to know she made such a positive impact.
Buying your first home is a milestone moment, and we’re so pleased Caroline and the team could make it a smooth and memorable experience.
We will be sure to pass on your lovely feedback.
Wishing you all the very best in your new home!
Douglas Allen Wickford
★★★★★ 5/5
GoogleHave been searching and now found a property with Douglas Allen in Wickford, I feel they've gone above and beyond helping with viewings and securing the property we wanted. Some agents have been far to pushy but not Douglas Allen. Really understanding with what we were looking for and the help we've needed to get a property under offer.
Highly recommended thanks guys
TIna · 16 March 2026
Agent replied · 16 April 2026
Hi Tina,
Thank you for your lovely feedback. We are delighted to hear that our Wickford estate agent team supported you with patience and understanding while you searched for the right property. Helping clients secure a home without pressure and providing clear guidance throughout the moving process is exactly what we aim for when buying or selling a home.
It is wonderful to know you felt supported in getting your property under offer. We truly appreciate your recommendation.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleAlex ,Natasha and the team were all very friendly and professional during the sale of my late mothers bungalow.
It took a while ,because of the market and our chains falling through!But ,we were kept informed throughout by both Alex and Natasha.They also returned any phone calls if we needed help.
So I would definately recommend them .
Rosemary · 5 December 2024
Agent replied · 9 January 2025
Hello Rosemary,
Thank you for your 5-star review. We're delighted to hear that Alex, Natasha, and the team provided you with friendly and professional service during the sale of your late mother's bungalow. It's great to know you felt well-informed throughout the process, despite the challenges with the market and chains. Your recommendation means a lot to us.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleReally friendly Estate Agents
I have been dealing with a lovely bubbly lady called Demi, who went beyond her duties to help and assist me and my family such a lovely person , when I called into the branch all the staff were friendly and helpful and Alex was very helpful sorting out all the paper work, excellent customer service thank you all so much
Debbie · 5 August 2024
Agent replied · 26 August 2024
Hello Debbie,
Thanks for your review, we're delighted you're happy with our service. We're thrilled that our team were able to help you get everything sorted.
Many thanks,
Douglas Allen
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