Balgores Incorporating Rona Wickford reviews

★★★★★ 5/5

Trustpilot

Mortgage Broker: Michael Gibbon

Our experience with Michael Gibbon was faultless. He went above and beyond to explain every step of the process and provide alternative options, it really felt like he cared about us and wanted to get the best deal possible to suit our needs. As first time buyers Michael guided us through the process step by step.He informed us of when to do each step so we wouldn't lose out on any money. Michael even contacted us on his day off as interest rates were rising and he wanted us to secure the lower deal. He keeps us up to date with any decreases so we can move over to lower rates before signing our contract. I would recommend Michael to anyone looking to buy a house as he made the experience stress free and we felt supported throughout (even after the mortgage offer). We want to thank Michael and his team for everything.

Hannah · 22 March 2023

★★★★★ 5/5

Google

Balgores Estate agents are by far the best estate agent in Wickford. They are professional, attentive, they call you back when they say they are going to call and they go over and above their job roles to assist. …

Patrice · 13 October 2025

★★★★★ 5/5

Trustpilot

Can’t recommend Paul Young enough

Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul

Kris · 20 March 2023

★★★★★ 5/5

Trustpilot

Basildon & Wickford - brilliant

Paul, Dan, Lucy, Sarah and Ross (Basildon & Wickford) were all excellent in our recent sale and purchase. It was a fairly complex case but everyone was absolute superstars and helped us from beginning to end. Dan, Sarah and Ross were fantastic with the lots of queries we had and always keeping us updated. Paul was our brilliant Insurance provider and always very helpful and Lucy was our mortgage advisor who was faultless. I cannot thanks the team enough for their relentless hard work.

EBri · 17 March 2023

★★★★★ 5/5

Trustpilot

Jody Manno was amazing estate agent

Jody Manno was amazing estate agent Made the whole process easy for me and was completely professional at all times Responds to emails and calls promptly Highly recommend using Balgores and especially Jody Manno

Thomas · 24 June 2025

★★★★★ 5/5

Trustpilot

Excellent mortgage advisor

Great service from the mortgage advisor Peter Walker and also from fellow team member Claire. Peter was so helpful throughout the whole process and made it as stress free as possible. Great communication and always responded to queries really quickly, and even managed to get me a better deal on the mortgage after the initial application! Would highly recommend.

Eleanor · 11 July 2024

★★★★★ 5/5

Google

I have just completed a sale with the Wickford team at Balgores and have to say they were all fantastic! kept me up to date and answered any questions i had, all the team went above and beyond. …

Hayley · 13 October 2025

★★★★★ 5/5

Trustpilot

Chris west best team in Upminster…

Chris west and his team in Upminster were really amazing getting my house sold over quite a long time . They done such an amazing job and felt like family towards the end always very cheerful and helpful. Have recommended the agents to a few friends in Upminster carry on the good work at balgores .👍😄

Pauline · 16 August 2024

★★★★★ 5/5

Trustpilot

Balgores Property Upminster branch were…

Balgores Property Upminster branch were excellent from start to finish. Chris West and the Team made the whole process of selling the house smooth and easy . Chris was brilliant from day one, very professional, kind and friendly with an extensive knowledge. His advice and guidance throughout made the whole experience stress free. Thank you very much for all your help. We would highly recommend them to anyone looking for a great service.

Margaret · 25 August 2023

★★★★★ 5/5

Trustpilot

I have been dealing with Balgores…

I have been dealing with Balgores Dagenham and have to say that every team member there have been wonderful, specifically I was impressed by their patience with me as a client even after I had to reschedule the viewings several times. I also would like to especially thank Ali, who is a mortgage advisor associated with the branch. He has gone above and beyond his role and been very responsive whenever I've had queries. As a 1st time buyer, he's even helped with useful advice and I'm totally relaxed knowing that the process is being handled smoothly. I was also amazed with how quickly he managed to get my mortgage offer, so am very pleased to have his service provided throughout, even after receiving the offer.

Sabreena · 23 January 2023

★★★★★ 5/5

Trustpilot

Sean was superb

Sean was superb, very knowledgeable about different mortgage products and able to make a good assessment of my needs. He was available at all times to answer all my questions and was extremely patient with me. Sean gave me constant updates which definitely helped to be aware of each step and where I am with my application as a first time buyer who has no knowledge about the mortgage world. Such an amazing service, Highly recommend him.

Nanayaa · 26 April 2023

★★★★★ 5/5

Trustpilot

Highly Recommend

Balgores in Upminster have been absolutely brilliant in helping me to buy my first property. Chloe Gibbs, Peter Walker, Claire Dartnell and Donna Hickey were all incredibly helpful. They always made themselves available to answer all of my questions and nothing was ever too much trouble. I would definitely recommend - they made the entire buying process straightforward and painless for me. Thank you!

Sam · 10 March 2024

★★★★★ 5/5

Trustpilot

BTL with Peter Walker

Buying a property is one of the most stressful experiences! So having great advice and what felt like a very personal service made it more bearable. I cannot recommend Peter Walker enough, he was down to earth and made me chuckle every time I spoke to him. He chased solicitors, conversed with the estate agents on my behalf and more. Having worked with other Mortgage advisers in the past I can honestly say Pete takes time with his clients to get to know their requirements and goes the extra mile to get them the best deals. I will definitely be using Pete again for future investment, and mortgage needs. You're the best!

Leanne · 9 January 2023

★★★★★ 5/5

Trustpilot

Thank you Peter walker and Claire Dartnel!!

I could not recommend Peter walker and Claire Dartnell any more!! Both absolutely amazing to work with. I was a first time buyer so had untold amounts of questions and took me slightly longer to understand, but the patience from Peter to explain over and over again but to also ensure that I did fully understand. He took massive amounts of work off my hands by communicating with my solicitor, seller solicitor and the estate agents and was super productive. They actually made my move journey enjoyable and I just want to thank them both again!!!

Lucy · 4 January 2023

★★★★★ 5/5

Trustpilot

I bought 2 properties through this…

I bought 2 properties through this Agent and dealt with Conor in the Gravesend Branch who I found to be extremely helpful and professional in his manner and nothing was too much trouble for him with any queries or concerns I had about my purchases. I would certainly deal with him again when I either look to buy or sell in the future. Thank you Conor.

Mrs · 23 May 2019

★★★★★ 5/5

Google

Fantastic service particularly from Ethan, who was so helpful and went above and beyond to help us buy our dream home. I cannot recommend him and the rest of the team high enough

Chris · 24 November 2025

★★★★★ 5/5

Trustpilot

Friendly & Knowledgeable

Great experience! For a first time buyer, trying to buy at a time when interest rates were increasing every 3 months was an added stress to an already overwhelming process, but I couldn't have asked for a better team supporting me than at Balgores, Loughton. They walked me through every step of the way, recommended some fantastic solicitors and brokers, and were constantly ahead of the game to ensure as smooth a sale as possible. Thanks Jack!

Katerina · 25 March 2023

★★★★★ 5/5

Trustpilot

Excellent, Professional Customer Service

I liaised with Donna during my property purchase. Donna was amazing and exactly the type of person you need when purchasing a property. She was always professional, approachable and if I emailed any query to Donna, I would receive a reply straight away or within 24hrs. Donna would always take time to ensure my solicitor and I had all the information we required and if we didn’t, she would ensure that we received this information. Throughout this whole process I trusted Donna to do what she said she would do, and she never disappointed me. I also liaised with Donna’s colleague Such, on a few occasions, who was also very professional and kind. I would always use the Balgores Group if I ever need to sell a property in the future and I would not hesitate to recommend this Estate agent to family or friends.

Trudi · 8 December 2022

★★★★★ 5/5

Trustpilot

I purchased my home through Balgores…

I purchased my home through Balgores properties and all the staff have been great and very supportive throughout my journey, each and every member of staff have been so helpful and polite right from the beginning till the day of move. My viewing was with Chloe who was very polite and professionally helpful, was so excited when Billy called me that my offer was through because getting a good house at a good price isn’t exactly easy. They go an extra mile and help you with advice and recommendations because it’s not just buying and selling a home it’s a big change in your life. Donna has been so helpful and updating me with the progress It was very stressful for me on the day of move but Donna was just a phone call away. A big Thank you to all team at Balgores

Afshan · 3 December 2022

★★★★★ 5/5

Trustpilot

Mortgage Brokers - perfect

We purchased our home though Balgores, when doing this they introduced us to their Mortgage brokers, the team there was very helpful and ensure we secured the best deal, fast forward 2 years and remortage time. With the current climate the help secure a extremely good deal before the interest rate rises exploded. From the time we started that to today when the remortgage completed Claire and team have been on top of everything, chasing the law firms and confirming the whole process completed without any issue. Would recommend them to everyone.

Anthony · 2 December 2022

★★★★★ 5/5

Google

Ross and the team were very efficient and professional through the whole process despite a number of unexpected problems along the way. They kept me fully informed and nothing was too much trouble. I would definitely use them again.

Karen · 24 March 2025

★★★★★ 2/5

Trustpilot

Unfortunately decided to use this firm…

Unfortunately decided to use this firm regarding a property sale. Initially the individual that did the valuation and convinced me to sign on with them was easily accessible,Joe. Then after a while when I stopped receiving any viewings at all I tried on numerous occasions to get in contact with him but he just completely ignored my calls and messages. The Brentwood branch are really low on staffing which I only discovered when physically going to the office. In the future I'll do more research regarding what agents are the best in my local area because it definitely isn't Balgores and Joe completely lacks good customer service. The commission they charge as well is not competitive.

Bambi · 14 June 2025

★★★★★ 4/5

Trustpilot

Great service from Peter Walker and…

Great service from Peter Walker and Claire. Peter was the broker for the purchase. He offered excellent service through out the process. He was always available to answer questions and provide support where some elements of the process got challenging. Should I want to sell or purchase another property, I shall be contacting Peter and Claire.

Mercy · 7 July 2024

★★★★★ 5/5

Trustpilot

5* service

5* serviceDealing with Donna and her team made a difficult move much better. Being in a precarious chain, Donna had her hand on the tiller at all times and liaised with all parties efficiently and effectively, ensuring that progress was made at all times. If ever people wonder why you pay an estate agent, this in my view is where you get your monies worth. Knowing that having someone deal with what I would consider as a disaster is Donna's typical Tuesday is just the reassurance I needed.

Gary · 8 November 2022