Wards Lettings Whitstable reviews

★★★★★ 5/5

Google

Recently completed a sale and purchase through Wards of Whitstable, found all staff members in the branch excellent, professional, always responding to any query I made. It was a pleasure to know that my sale/purchase was in such good hands with a most satisfactory outcome.

Vivienne · 18 May 2025

★★★★★ 5/5

Google

Grace has been absolutely amazing with regard to the sale of my property. She kept me updated every step of the way and went above and beyond to get my exchange done by the date needed. Thank you Grace you have kept me sane and I cannot recommend you highly enough.PositiveResponsiveness, Professionalism

Traci · 16 June 2021

★★★★★ 5/5

Google

Many thanks to Freya Williams for all the help we received on our successful move. We were continually updated on each stage of the process in a highly efficient manner. Lisa & Kevin

Lisa · 21 July 2023

★★★★★ 5/5

Google

A big thank you to Freya at Wards Whitstable. She was very helpful & patient in our complicated house search. We would definitely recommend Wards & the team, especially Freya, who was very professional.

Alison · 16 June 2023

★★★★★ 5/5

Google

Although I didn’t purchase a property through Wards in Whitstable, I wanted to give a massive shout out to both Chris & Freya who were both absolutely brilliant to deal with. Chris who we first met really took the time to get to understand …

Henry · 16 April 2025

★★★★★ 5/5

Google

Dani and the team have been amazing, making the process so smooth as a buyer. I would definitely recommend wards to purchase or sell a property. Just what you need from an estate agent these days friendly and professional and always responsive. They are the top agent in the area for a reason!!

Richard · 16 June 2020

★★★★★ 5/5

Google

Extremely accommodating when ever we wanted to make another viewing of property. They were always cheerful and informative with our many questions and contacted the seller on our behalf when we had questions. They made buying the property as stress free as possible, considering the importance of the purchase to us.

Alexandra · 24 November 2024

★★★★★ 1/5

Google

Rented flat Olympia Way from a great agent, but regrettable 2nd year with place kept immaculate and rent always paid in advance, Wards took over the rental. Encouraged owner to raise rent and gave us notice...never returned calls, emails …

H · 16 April 2025

★★★★★ 5/5

Google

Wards helped us when we were looking for a place in Whitstable. They were very helpful. Special thanks to Freya who was a star!

Tom · 16 June 2023

★★★★★ 5/5

Google

Freya has gone over and above this week helping us with a bump in the road on a sale of our property (not related to Wards). She has abslutely demonstrated her dedication to her work and her comittment to Ward's clients. Freya, thank you! Hearing from you this week has been a pleasure, and you have kept me updated at every single step. I couldn't ask for more, thank you!

Yasmin · 16 June 2023

★★★★★ 5/5

Google

Mark & Freya from the Whitstable branch were fantastic and secured 6 offers on my house in a week! Grace was a great support person to have on side throughout the conveyancing period. Thank you everyone especially the viewing guide who spent all day one Saturday at the property. An excellent job thank you.

Anne · 16 June 2023

★★★★★ 5/5

Google

Through no fault of Wards, it has taken a long and very frustrating time to sell my late sister's property. After each sale fell through all the staff in Wards Whitstable Office remained positive, cheerful and very supportive especially manager Mark Ranger and his deputy Nathan Setterfield. They have also treated my frequent telephone calls from Cumbria with unfailing friendliness, patience and courtesy! I could not have been served by a better team or Estate Agents. I wholeheartedly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

George · 28 August 2021

★★★★★ 5/5

Google

Wards have been absolutely outstanding in the process of us selling our home. From the beginning we had total confidence in all the staff, who have maintained a high level of communication and professionalism. Mark and Nathan started our selling journey with nothing being too much trouble and were completely honest and open. Our property had previously been marketed with another agent, who repeatedly let us down with their dishonesty and bullish selling tactics. We have never had this with Wards and have always kept us well informed and were sympathetic with things were not so straight forward. Jordan carried out the viewings with great positivity and sold the benefits of the home without using any 'embarrassing' hard selling tactics. Their complete professionalism could be a lesson taught to many of the competitors out there. Amanda Robinson, The Senior Sales Progressor has gone above and beyond her call of duty in this journey with her hard work. she has consistently completing, not only her own role, but that of other agents in the chain who have not been as proactive. It was most reassuring to receive regular calls and updates during lock down, when there were times everyone was concerned that this sale may not complete. It is safe to say that she has worked tirelessly behind the scenes to ensure that everything is complete, with no stone left unturned. We are eternally grateful for all her support. As a family moving, we could not ask for more and will be more than happy to recommend Wards to our family and friends in the future.PositiveResponsiveness, Professionalism

Julie · 16 June 2021

★★★★★ 5/5

Google

We would like to say a great big thanks to Wards especially to Maria senior sales progressor Joel Harry and Mark Ranger for selling our house. They were so efficient we had a buyer before it even went live on the market. Also for assisting …

Donna · 16 April 2024

★★★★★ 5/5

Google

Just completed on the purchase of our new home through Wards of Whitstable. Cracking team who were available for our queries and always listened to our requirements. A special mention for Freya who seemed to be the glue that held our journey together. Thoroughly professional and always bright, cheerful and reliable. A credit to the Wards team.

Ron · 21 July 2023

★★★★★ 5/5

Google

We have just exchanged contracts and will complete our sale in two weeks. It’s taken just over four months from offer to completion. We just wanted to say how happy we are with using the Whitstable office of …

Louise · 16 April 2024

★★★★★ 5/5

Google

Thank you so much Mark, Amanda and Vanessa! Everything went really smoothly, I will certainly come back in few months-PositiveResponsiveness, Quality, Professionalism

Glaucia · 28 August 2020

★★★★★ 5/5

Google

We have just completed on our house and could not thank the team at Whitstable enough. Nathan Seterfield and Branch Manager Mark Ranger have supported us from start to finish and found us our perfect home! Communication was brilliant, they were reliable, efficient, friendly and a pleasure to work with. We would 100% recommended their services.PositiveResponsiveness, Quality, Professionalism

Maria · 28 August 2021

★★★★★ 5/5

Google

I recently purchased a property through Wards and can recommend Mark, Grace and team. They were very responsive and helpful throughout the process.

Chris · 16 June 2023

★★★★★ 5/5

Google

Mark Ranger at Whitstable helped me sell my house. He was always available to assist me and answer any questions I had. Was a good experience and would recommend him and his staff including his sales progressor Grace Scott. They made the process simple and I will recommend them to anyone in the future. Thank you and I will definitely use you again if I even move again.

Christine · 16 June 2023

★★★★★ 5/5

Google

Great service and good advice from Mark Ranger at this very friendly estate agent. Our property was valued correctly (the highest) unlike other local agents and we had an offer at the asking price on day 1! Highly recommended.PositiveProfessionalism

John · 16 June 2022

★★★★★ 5/5

Google

Received fantastic service from Freya at Wards when I was looking to buy a property in Whitstable. She kept in regular contact - sending me properties that she thought would be of interest and following up viewings. She was always so friendly, down-to-earth and genuine; it was always a pleasure talking to her.

Julia · 16 June 2023

★★★★★ 5/5

Google

Mr Jackson Perry visited me to arrange the sale of my house. I found him to be a helpful, courteous and professional young man, and a credit to Wards of Kent.

Chris · 16 June 2022

★★★★★ 5/5

Google

We have received excellent support from Wards from the start. We have been informed of developments and had sound guidance. I must say that after every conversation I have felt reassured; so important during this difficult time. We recommend.

Janet · 16 June 2020