Trusted Agent profile · Whitley Bay
★★★★★
740 reviews across 2 platforms
84 Park View, Whitley Bay, NE26 2TH
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Whitley Bay, at 84 Park View, is rated 4.8 out of 5 across 740 reviews on two platforms, including 105 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whitley Bay.
Rook Matthews Sayer Whitley Bay won awards at The British Property Awards in four years, most recently 2025.
British Property Awards winner in four years: 2025, 2024, 2023, 2022.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service and support through a…
Excellent service and support through a difficult process. Thanks especially to Julie in the Ryton office, but thanks to the whole team
Dear Allison, thank you for leaving the team 5 shiny stars and the special mention for Julie!
5/5
TrustpilotExceptional service
Exceptional service from friendly and professional staff who are always helpful
Dear Robert, thank you for such kind words and the five stars, we really appreciate it.
5/5
TrustpilotSold my house with rook Matthew sayer…
Sold my house with rook Matthew sayer in blyth from start to finish very professional service, friendly and I would highly recommend them
Hi Erin, we really appreciate the 5 shiny stars and the recommendation! Many thanks
5/5
GoogleI Receive excellent service on every occasion, be it a visit to the Whitley Bay agency or a phone call.PositiveProfessionalism
Dear Bob, thank you for taking the time to leave our Whitley bay team 5 shiny stars!
5/5
TrustpilotA real estate agent who works perfectly…
A real estate agent who works perfectly in ever way.Thank you Rook Mathew's sayer Newcastle-Fenham
Dear Mr Ucar, thank you so much for your 5* review for RMS Fenham.
5/5
TrustpilotRook Matthews sayer Ryton
Rook Matthews sayer RytonThank you for your professional service and advise on getting the house at the price we are paying Kind regards David and Patricia Rocks
Wow, thank you David! Lovely to receive 5 shiny stars!
5/5
GoogleFirst class service with all requests dealt with promptly
Thanks Dave for the kind words and five shiny stars for RMS Whitley Bay!
5/5
TrustpilotGreat service
I've correspondended recently with Cristy at the Jesmond branch. She has been very knowledgeable, courteous, and prompt with any queries
Dear Kevin, thank you for leaving a lovely review for Cristy, great to hear that she was very proactive!
5/5
TrustpilotPonteland branch
Great service from Barbara and Sian at Ponteland branch.Friendly, approachable and professional.
Thank you Mrs Wallace for taking the time to leave this five star review for RMS Ponteland.
5/5
TrustpilotFantastic service from Alistair
Fantastic service from Alistair, helped us with the whole process of renewing our mortgage.
Dear Joanne, thank you so much for taking the time to leave this lovely review for Alistair.
5/5
TrustpilotProfessional
Professional, personable and incredibly well managed sale of my property. Would recommend to everyone.
Dear Andy, we believe you sold through our Gosforth branch and would like to thank you for firstly using our service and also leaving this wonderful 5* review. We're delighted you would recommend us.
5/5
GoogleAn impeccable service from start to finish by Alison Isbister and The RMS team. Thank you.
Hi John, thank you very much for the kind words for Alison and the team. We're so glad they provided you with impeccable service. Wishing you luck in the future!
5/5
TrustpilotHigly Recommended
Higly Recommended. Selling our Cafe with RMS was a great experience, great customer service from start to finish. THANK YOU.
Good afternoon, thank you very much for taking the time to leave our commercial team 5 shiny stars. We're so glad Michael and his team were able to achieve you a selling price you were happy with. Many thanks again!
5/5
TrustpilotGreat Mortgage advice
Great advice and service during my recent house purchase. Would definately use again.
Dear Phil, thank you so much for taking the time to leave a 5 star review. We believe your review is for Alistair Bowman who is our Mortgage advisor from RMS Ashington and we're thrilled you would use our services again.
5/5
TrustpilotGreat understanding in a difficult…
Great understanding in a difficult year,Gordon above and beyond,Michael understood what was required and both always kept in touch when needed.Very professional
Dear Michelle, thank you for leaving our commercial team and specifically Michael & Gordon five stars and an excellent review. We're very happy to have been able to provide you with very professional service. Thank you again
5/5
TrustpilotThank you for all your help Alistair…
Thank you for all your help Alistair Bowman!! Top Jobb
Dear Sebastian, thank you so much for taking the time to leave this 5* review for our mortgage advisor Alistair.
5/5
TrustpilotI can recommend RMS to get the job done…
I can recommend RMS to get the job done professionally and efficiently. Thanks to all.
Hi Phillip, thank you for your lovely review, 5 stars and recommendation!
5/5
GoogleFantastic service from Rook Matthews Sayer Lettings in Whitley Bay. When I let my house in Tynemouth, they understood what I was looking for. My tenant is happy too.
Great to hear Nathan!! We couldn't wish for anything more than a happy tenant and a happy landlord! Thanks for the 5*s!
5/5
TrustpilotEfficient and Welcoming
Fast, efficient service and a nice welcome at the new flat.
Dear James, thank you for the 5* review! We'd love to know which branch this was for if you could find the time to email us at marketing@rmsestateagents.co.uk
5/5
TrustpilotFenham Branch
Excellent service from the knowledgeable and helpful staff at Fenham branch
Dear Judith, thank you so much for the fantastic 5* review for RMS Fenham branch.
5/5
TrustpilotPleased with overall service received…
Pleased with overall service received from RMS the team were very helpful and professional throughout all aspects of the sale
Hi John, thank you ever so much for taking the time to write such a kind. It was a pleasure to read.
5/5
TrustpilotExcellent Service
Rook Matthews Sayer sold my holiday home in Beanell, very friendly staff and excellent customer service. Could not recommend enough.
Hi Stephen, thank you for taking the time to leave us 5 stars and a review. We very much appreciate it and hope you're staying safe in times like these.
5/5
TrustpilotVery professional and highly trained…
Very professional and highly trained people.
Thanks for the 5*s Saki, we really really appreciate it!
5/5
TrustpilotFrom the outset of the process RMS kept…
From the outset of the process RMS kept us regularly updated which allowed us to progress the sale
Thank you for great feedback, it really means a lot.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Rook Matthews Sayer won Gold for Estate Agent in Whitley Bay at The British Property Awards 2025, and 3 other industry awards since 2022.
