16 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsBrilliant
Right from the initial valuation the Cooke and Co team have been brilliant. Very professional and thorough. Kept us up to date at all times through e-mails and phone calls. Used them for listing/selling both my mother's and our properties. Would definitely recommend. Mike was brilliant when he came to value the house and has kept in touch throughout the process. Emma and Diana have dealt with most of our offers etc and have been helpful and professional, keeping us up to date at all times. The other front line staff have also been great. Nigel was very helpful and tried his best to secure an offer on a property for us.
Lesley · 4 January 2022
Agent replied · 8 February 2022
Wow thank you for such an amazing review; we are glad you are happy with our service so far and look forward to handing over the keys to your dream home hopefully soon.
Thanks again
Cooke & Co.
★★★★★ 4.5/5
View AgentsExcellent customer care and sales progression
It wasn’t an easy one, through no fault of the agent I might add - a leasehold apartment with several changes of solicitors on the other side. It was also an emotive sale for me. Cooke & Co handled the sales progression very professionally keeping me informed throughout. They understood it was a challenging time for me and were empathetic and patient displaying expertise and professionalism. Thank you Helen, Diana and all the team for your hard work, patience and compassion
Tanya · 16 May 2022
★★★★★ 5/5
View AgentsGoing above and beyond
Have spoken to 3 woman in the Whitley bay office and all three have been very helpful and returning calls and going above and beyond there roles as estate agents, the only name i recall is Helen but thank you to the other too also who’s names I forgot
Helen · 4 January 2022
Agent replied · 3 February 2022
Thanks for the positive feedback Mr Cordes and for trusting us with another sale for you!
Cooke & Co.
★★★★★ 5/5
View AgentsGreat communication
From first contact to after completion I was always communicated with. I wanted to get my property on the market quickly and they achieved it. Found them very professional with every aspect involved and are always happy to help. They had my property sold within 3 days of being on market. I have used Cooke and co before and will not hesitate to use them again 5 stars all the way.
Helen · 4 January 2022
Agent replied · 3 February 2022
Thanks so much for such a glowing review; we appreciate you coming back to us and are so glad we delivered the exceptional service you've become accustomed to from us!
Cooke & Co.
★★★★★ 4/5
View AgentsPrompt and Professional
Cooke and co dealt with all aspects of the sale promptly and professionally- they went the extra mile arranging a quote from a contractor when the buyers surveyor raised an issue- overall I was very pleased with the service provided. All staff that I spoke with were very helpful but Dianna in particular played a very important role in liaising with the seller to resolve several issues
Ian · 4 January 2022
Agent replied · 9 February 2022
Really appreciate your glowing review Mr. Lowther; we pride ourselves on providing exceptional customer service and our team worked extremely hard to get your sale across the finishing line. We wish you all the best and thanks again for the fantastic review; please come back and use us again in the future!
★★★★★ 5/5
View AgentsExcellent communication, very professional , quickly sold my property
Emma Jackson was very professional and kept us updated all the way through to completion
Helen · 4 January 2022
Agent replied · 3 February 2022
Wow thanks so much for such an amazing review Mrs Thorpe; we hope you are happy in your dream home!
Cooke & Co.
★★★★★ 5/5
View AgentsVery professional service , really top class
Emma and Claire were both excellent
Alan · 4 January 2022
Agent replied · 9 February 2022
We are so pleased you came back to us to sell and have secured your dream home as a result; we wish you every happiness in your new venture!
Cooke & Co.
★★★★★ 5/5
View AgentsExcellent sales staff and valuation team
Excellent sales staff and valuation team, worked our behalf through the whole process to make it as stress free as possible. Sold our house in a week and also sold our buyers house within a weekend.
Helen · 4 January 2022
Agent replied · 8 February 2022
Thank you for your generous review and for your consistent loyalty to our company; we really do appreciate it!
★★★★★ 4.5/5
View AgentsHouse sale
Excellent service from staff in Cooke and Co. would definitely recommend them
Paris · 13 May 2022
Agent replied · 17 May 2022
Thank you so much for your kind review and your trust in selling with us again!
★★★★★ 5/5
View AgentsHelpful and knowledgeable
Well marketed our house and speedy sale. All staff were extremely helpful and knowledgeable
Liz · 4 January 2022
Agent replied · 9 February 2022
Thanks for your positive review; we're always grateful to hear them, especially on sales such as yours having to go to best and final twice over and the work that was involved. We hope you are happy and settled in your new home now.
Have a great day!
Cooke & Co.
★★★★★ 5/5
View AgentsAll queries and responses were dealt with in good time, reassuringly and professionally.
Helen · 4 January 2022
Agent replied · 7 February 2022
So pleased you were happy with our service Mrs Pickersgill; we are not surprised you received multiple offers and a speedy sale with a house as lovely as yours.
Enjoy your new home
Cooke & Co.
★★★★★ 5/5
View AgentsVery good service and good understanding of the market
Helen · 4 January 2022
Agent replied · 3 February 2022
Thanks so much for taking the time to leave us such a positive review and for allowing us to deal with such a personal sale for you. We wish you all the best!
Cooke and Co.
★★★★★ 5/5
View AgentsEveryone I dealt with was so helpful
They were all very good
Karin · 4 January 2022
Agent replied · 8 February 2022
We are so pleased you felt supported during the selling process and were happy with the service provided. It was a pleasure dealing with you. All the best!
Cooke & Co.
★★★★★ 5/5
View AgentsProfessional, knowledgeable and friendly
All the team are excellent
Helen · 4 January 2022
Agent replied · 8 February 2022
We love receiving positive reviews, thank you. We wish you all the best in your new home.
★★★★★ 4.5/5
View AgentsProfessional efficient and trustworthy
Helen · 4 January 2022
Agent replied · 3 February 2022
Dear Mrs Thompson,
We love receiving positive reviews, thank you for your business, glad you were happy with our service!
Cooke & Co.
★★★★★ 5/5
View AgentsVery helpful and efficient
Susan · 13 December 2021
Agent replied · 3 February 2022
Hi Mrs Lively,
Thank you so much for your kind words and taking the time to write us a review.
Enjoy your new home!
Cooke and Co.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
