Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.
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5/5
GoogleMany thanks Karen for all your help in selling dads house You went out of your way to make sure everything went smoothly nothing was too much trouble Thankyou
Raymond Β· 29 October 2023
Agent replied Β· 24 August 2024
Raymond, thank you for recognising Karen's commitment, very much appreciated.
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5/5
GoogleSheree and Louise, in fact all the staff have been magnificent. From beginning to end nothing was too much trouble. I would definitely recommend them. Louise the manager even made me a coffee. Which, according to the staff is unheard of. π β¦
Tyrone Β· 19 March 2026
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5/5
GoogleThe whole process was smooth and easy to contact Stacy at the branch. I required the property as quickly as possible and was very efficient. Thanks!
Lauren Β· 23 September 2025
Agent replied Β· 23 October 2025
Thank you for your positive feedback Lauren, very much appreciated.
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5/5
GoogleThe team at Whitehaven are second to none. They've been helpful, patient and efficient. All the people on the team we have dealt with have been so friendly and lovely. I'd highly recommend them.
David Β· 15 April 2026
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5/5
GoogleIt has been an absolute pleasure dealing with Adam, Louise, Jo and all the whitehaven yourmove staff who have made househunting for relocation a much easier endeavour than some other agencies that we tried to contact. I was so impressed with the services received, the friendliness of all staff involved. Thank you all very much
Wr Β· 26 August 2024
Agent replied Β· 24 August 2024
Sincere thanks for your kind words, wishing you many happy days in your new home.
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5/5
GoogleStacy helped me through the process and she has been of great help from start to finish. She kept me updated every step of the way.
Nyaradzo Β· 9 August 2025
Agent replied Β· 8 September 2025
Nyaradzo, thank you for your positive feedback, very much appreciated. We were glad to help! The Your Move Team.
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5/5
GoogleVery helpful from the first contact, person valying the house, person doing the viewings and the fab staff in the office who keep scanning/photocopying for us and answering all our queries
Jackie Β· 19 March 2026
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5/5
GoogleAll of the Ladies at yourmove whitehaven as well as adam were so helpful and caring they went out of their way to help us out even offering great lunch suggestions, having them on the other side of the phone/ desk was a pleasure. Very much appreciate you all.
James Β· 26 August 2024
Agent replied Β· 24 August 2024
James
Thank you very much for your support, we are delighted you enjoyed the journey with us.
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5/5
GoogleStacey was very professional and knowledgeable throughout the process, very smooth experience
Craigos Β· 22 May 2025
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4/5
GoogleFriendly and easy to deal with.
Realistic advice given.
Viewings and offers were quickly obtained.
Martyn Β· 5 September 2025
Agent replied Β· 23 October 2025
Martyn
Thank you for your feedback, we endeavour to hit 5 stars so we will look at how we can improve should we have the opportunity to work with you again.
Best regards
Liz Bolger
Director.
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5/5
GoogleFirst real experience with a letting agent. Kerry has been awesome from start to finish...patient, friendly and an excellent communicator. Always had time for us even when she was busy. We felt that Kerry was impartial and acted as a good advocate for us which allowed us to communicate all that we wanted to to the landlord. Excellent job Kerry! Danny & Sam
Sowerbysl Β· 25 August 2021
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5/5
GoogleLouise and Sheree have been friendly, helpfull and profesional, throughout the whole process.
I don't think the move would have happened without there support.
Rose Β· 19 March 2026
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5/5
GoogleWe have recently had to deal with selling our parents house due to them being in care .
Karen mcvennon came out to see the house and advised us on the best way forward. β¦ More
Paula Β· 25 October 2024
Agent replied Β· 9 November 2024
Paula
Thank you so much for the detailed and wonderful review. I could not agree more, Karen is a valued member of staff and her knowledge is enviable. β¦ More
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5/5
GoogleBrilliant customer service, very quick response time and very helpful with questions. 10/10.
James Β· 9 August 2025
Agent replied Β· 8 September 2025
James, thank you for your positive feedback, very much appreciated. The Your Move Team.
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5/5
GoogleAll staff have been extremely helpful & I would definitely recommend your move to manage your rental property.
Marie Β· 2 April 2026
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5/5
GoogleI would like to say a big thank you to the professional team at Whitehaven. They have just completed the sale of our rental property in St Bees (due to our relocation to Scotland) and over the past 17 years they have helped me manage my two rental properties in St Bees. Their knowledge and experience has been invaluable and it is so important to have local knowledge. Their service has encouraged me to use Your Move to buy and sell in Scotland. I shall miss everyone at the Whitehaven office and I will not hesitate to use Your Move in the future. Best Wishes Olive Richardson
Robert Β· 26 February 2024
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4/5
GoogleLouise was very good and looked after us well. I would recommend π β¦
Andrea Β· 24 December 2024
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5/5
GoogleNeeded to get a place sorted quickly, High five to Stacey, She got me on couple of viewings and in no time, had my keys and all good to move in. Entire process was swift and seamless.
Johnson Β· 2 October 2025
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1/5
GoogleVery very bad service we were accepted as applicants done all of our referencing we were told by your move that we have failed we can't go back sorry bye can't even sort it quite rude to be honest we had been told we failed referencing application which isn't true because let alliance said it's your moves decision completely so they must of had a change of heart very unprofessional giving excuses never had any problems with other estate agents like this, would not recommend renting through these people
Davo Β· 28 November 2023
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5/5
GoogleFantastic, professional, efficient and friendly service from Louise, Stacey, Karen and the rest of the team. Kept us informed throughout the whole process. A pleasure working with them.
CathandTony Β· 24 November 2024
Agent replied Β· 11 December 2024
Cath & Tony
Thank your for your kind words and supporting our local business. Very much appreciated. β¦ More
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5/5
GoogleYou canβt go wrong with Your Move in Whitehaven. Everyone is super friendly and very knowledgeable about the local housing market. Karen came to value our house and instantly put us at ease. The team in the office remembered us from the buying of the house six years ago. How amazing is THAT. Totally wonderful experience.
PaladinesAngel Β· 24 December 2024
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5/5
GoogleReally good service, helping me get a flat at a really busy time. Friendly staff who genuinely want to get you sorted living in Whitehaven.
Charlotte Β· 25 October 2024
Agent replied Β· 9 November 2024
Charlotte
Sincere thanks for your kind comments. Wishing you happy times in your new home. Liz Bolger - Director.
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1/5
GoogleHonestly the worst estate agents Iβve ever dealt with, just use first choice youβll be better off.
Yourmove fail to properly maintain their properties plus half arse the job when they do try, canβt provide information on their own lease agreements, try to stick you with previous tenants bills and then to top it off try and find any excuse to keep your deposit. I dread to think what theyβre like during house sales.
Just donβt use them.
Tyler Β· 25 August 2023
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5/5
GoogleVery helpful throughout the application process
James Β· 19 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.