Trusted Agent profile · Whitehaven, Cumbria

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Belvoir Cumbria (Lettings only) reviews in Whitehaven

4.5

★★★★★ Excellent

95 reviews across 2 platforms

122 Queen Street, Whitehaven, Cumbria, CA28 7QF

Part of Belvoir, see every office.

Belvoir's office in Whitehaven, Cumbria, at 122 Queen Street, is rated 4.5 out of 5 across 95 reviews on two platforms, including 49 Google reviews rated 4.0.

Google logo

4.0 / 5

49

Reviews on Google

This office

Direct reviews logo

4.9 / 5

46

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.

5/5

Direct reviews

The customer service provided by every member of staff at Belvoir (Whitehaven) was above any other letting agent around. I needed a property to rent around Whitehaven and visited several letting agents to help look for any available properties. The Belvoir branch in Whitehaven stood out from the rest. Each staff member was very approachable, friendly and eager to help with any queries. Once we found a property to rent, the process of application, references and signing and agreeing the rental agreement was all completed in less than a week.

Rohan · 27 January 2022

5/5

Direct reviews

Has been a very very trying time for me, but Whitehaven staff were great and honest about the situation, Many thanks to Tracy and Louise for all Thier help in extreme circumstances.

Peter · 6 October 2021

5/5

Direct reviews

I have had excellent support over the many years and changes of tenants to my property Queries from the tenants have been swiftly answered and my liasion with the staff at Whitehaven cannot be faulted . They are friendly and active on my behalf when problems occur . They have solved challenges for me which I could not have dealt with easily as I live far away from Whitehaven

John · 26 January 2023

5/5

Google

Using Belvoir to rent my property has made life so much easier. All the legal paperwork has been sorted as well as service provider changeovers. Tracy & Maureen in the Whitehaven office have been great, and when my last tenant moved on, they had a new tenant moved in within 3 weeks. Can't fault them. Thankyou.

Stacey · 1 January 2024

5/5

Google

My experience with belvior has been great. Their staff are all very nice and cooperative and supportive. This is my first house in the Uk and my also my first experience with Belvior. I was worried about searching the housing but the Belvior staff solved my all problems.

Hifzah · 2 May 2024

1/5

Google

Absolutely horrendous! I would give these 0 stars If I could! Rang more than 3 times to sort some damp out and just got snotty replies until eventually it got sorted.The light outside my flat is broke so i cant see anything when going upstairs, I rang and said about it she told me it would be sorted straight away and still nobody has been! This was 5 weeks ago.Not to mention the windows in the block of flats are literally rotten! AVOID THESE AT ALL COSTS! They are totally useless.

Jessica · 1 January 2021

5/5

Direct reviews

Both Tracy and Louise were so friendly and helpful. The whole process from finding the property, to moving in, was quick and uncomplicated. I would definitely recommend this company.

Deborah · 27 May 2021

5/5

Direct reviews

Belvoir did a great job in helping us plan a new apartment when our office is in Manchester. Thanks so much Brenda Ensign

Sister · 2 March 2022

5/5

Direct reviews

My experience with Belvoir was fantastic from start to finish. They went above and beyond when helping me to find a property, and made the process seamless and painless from beginning to end. I'm writing this review from the comfort of a property that I couldn't be happier in! I cannot recommend them enough.

Dan · 20 September 2023

5/5

Google

I recently had the pleasure of working with Belvoir Letting Agency in Whitehaven, and I couldn't be more impressed with their service. From start to finish, the entire process was seamless, professional and incredibly efficient. … More

Julian · 2 August 2024

5/5

Google

Put the full handling of the property in their hands which has given me a trouble free experience in interviewing potential tenants , finding a suitable tenant and securing of the same, dealing with all documentation. I look forward to seeing how things progress from here.

Bill · 1 January 2024

5/5

Google

I usually don’t write reviews, I had some difficulties with regards to getting to rent a property however with the help of Tracy she went over and beyond to help. Cannot thank her enough.

Aaron · 6 August 2024

5/5

Direct reviews

I was very happy with the service received by the team at Belvoir. They were fast, responsive, friendly, professional and very knowledgeable guiding me every step of the way. I would definitely use them again. Thank you!

Gayle · 29 April 2024

5/5

Google

I have used Belvoir (and previously Bulman Property) for almost 20 years as managing agents for number of my rented properties. They continue to support consistently at the highest level and hence I have no hesitation in recommending their services without hesitation.

Colin · 1 January 2024

5/5

Direct reviews

Belvoir manage several properties for me and I have been very impressed with the service I have received. The staff are friendly and helpful, and I have been kept fully informed about what is happening during processes like a tenant leaving or a new tenant moving in.

Mark · 12 July 2023

5/5

Google

Nothing but praise for Tracy at Belvoir in Whitehaven. She worked diligently and efficiently to ensure our move into a rented property went smoothly. An asset to the company!

Jane · 2 May 2024

3/5

Direct reviews

Felt let down that i was not told they would not handle the deposit in to the government deposit scheme, until after the tenant had moved in

Eleanor · 15 May 2024

5/5

Direct reviews

Staff both professional and friendly - organised, efficient, no messing around. Exactly what I expect from a lettings agents - the inventory report was scrupulous and fair to both the landlord and myself as a tenant. Good feeling throughout, would strongly recommend them for finding you a home.

N · 26 October 2022

5/5

Direct reviews

Our correspondent (Tracy) was absolutely excellent. She went to every length to make us feel comfortable and heard, and after so many bad experiences with estate agents, she wowed us with her professionalism and generosity. We cannot thank her enough, and we are so so happy with our beautiful property <3

Mim · 1 August 2021

5/5

Direct reviews

Absolutely fantastic service! From the initial enquiry where they stayed late so that we could see the place, to working through the application and to getting the keys, they were supportive and friendly! Brilliant service

Bob · 3 June 2023

5/5

Google

Quick and efficient service finding a new tenant ,taking the strain out of completing checks and viewings.

Clave · 7 July 2024

5/5

Google

We received first class service from the staff at Belvoir Whitehaven. They are all very helpful and knowledgeable staff.

Karen · 2 May 2024

5/5

Google

I’m very satisfied with the service , any problems I have it’s dealt with quickly and efficiently

Fardin · 6 June 2024

5/5

Direct reviews

Have used a number of agents to find prospective tenants over the past few years but have recently used Belvoir and had success on more than one occasion. Will not hesitate to use them in the future as they have performed better than other agents

Anthony · 4 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Cumbria (Lettings only)

How many reviews does Belvoir Cumbria (Lettings only) have?

Belvoir's Whitehaven office has 95 reviews across two platforms: 49 on Google, 46 on Direct reviews.

What is Belvoir Cumbria (Lettings only)'s rating?

Belvoir Cumbria (Lettings only) is rated 4.5 out of 5 across all 95 reviews, and 4.0 out of 5 on Google from 49 reviews.

Where is Belvoir's Whitehaven office?

Belvoir Cumbria (Lettings only), 122 Queen Street, Whitehaven, Cumbria, CA28 7QF.

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