MG Estate Agents Ltd reviews

★★★★★ 5/5

Google

Would definitely recommend MG Estate Agents! Gavin sold my property in Newport and the service they provide is excellent. Gavin is such a down to earth and friendly guy with lots if knowledge in this field...and his wife kat is superb with her write ups and and photography for the sales ad. All the girls at the office are very friendly and keep you up to date as your sale moves forward. Would definitely use MG Estate Agents again (although I'm never planning on moving again 🫣)

Lydia · 16 September 2024

★★★★★ 5/5

Google

Lucy and the team at MG are nothing short of amazing! After speaking with several other agents to list and manage the sale of our property, we decided to instruct MG and what a great decision it was! When Lucy came to value our home, she was down to earth, honest and didn't try to flog us a list of corporate nonsense (unlike other local agents) and made us feel confident in their abilities as a smaller independent estate agent. Kat came to take photos of the property and again, was lovely, down to earth and really respectful of our home! - the photos/3D tour looked amazing! We were also looking to purchase a property in the local area, and the MG team took note of the exact type of property we would like to buy, again Lucy came through with our ideal home, knowing it was exactly what we wanted. Lucy took us to view the property, and we fell in love.. a few days after.. it was ours! The entire MG team made us feel as though our home was the only property on their radar, and that they would nurture the entire process from start to finish and they really have done just that - despite being a busy agent with plenty of other lovely homes under their management, it has been nothing short of a pleasure from valuation to offer accepted! In what can be a really stressful step in life, Lucy, Kat and the MG team made us feel at ease with their friendly yet professional approach - we would recommend them to anyone! All round outstanding and effortless! Thank you to Lucy and the Entire MG team!

Robert · 22 March 2024

★★★★★ 5/5

Google

Gavin and his team were exemplary during my house sale. They went to enormous trouble to get to know me and the house, and the photos and description were outstanding. They were well-prepared for every viewing and kept me informed with immediate feedback. Their energy and commitment never flagged and they were constantly looking for new ways to promote the house. They were unfailingly friendly, professional and efficient and I would recommend them without reservation. I even made them a cake to say thank you!

Rhian · 3 April 2025

★★★★★ 5/5

Google

Gavin and Kat have been nothing but exemplary throughout the whole sale process of our house. Knowledgeable, efficient and professional sums up the team perfectly! Having contacted Gavin earlier in the year for a rough valuation we knew we’d be able to trust them if we went on to sell. 6 months later we were on the market with MG and sold within 3 days! When it came to the final few days before completing parts of our buyers chain were flakey - Gavin had our backs and pushed to keep the chain moving, in what could have been a stressful time he helped keep the ball rolling and kept us updated at all times (often a rarity!) Thank you, we would 100% recommend MG!

Kimberley · 16 September 2023

★★★★★ 5/5

Google

After a really difficult time looking for our first house in an ever increasing market; Gavin was genuinely the first estate agent we met who actively wanted to help us out! He went above & beyond to make sure we got the best chance at getting an offer accepted and then the whole team were incredibly helpful in pushing the sale through after dealing with some very slow solicitors. Would fully recommend these guys & we certainly know who we will be selling/looking with in the future!

Anne · 16 September 2023

★★★★★ 5/5

Google

We wouldn’t hesitate to recommend MG to anyone thinking of selling their property. Their marketing is second to none and really ensures your property stands out from the crowd. Viewings are easy to schedule and the instant feedback is amazing. Special mention goes to Kat, who took so much time and attention to detail to ensure our home was showcased at its best in the photos. After 17 years in our family home, it was refreshing to find an estate agent that did not pressure us and worked in our best interests at all times. We completed after a year in a bumpy market, and we are so glad we stuck it out. Gavin was always calm, reassuring and confident that we would get there in the end. We did, and it was all worth it! Thanks again MG team!

Kara · 16 September 2023

★★★★★ 5/5

Google

MG Estates sold our flat and we also bought our new home from them. If we had to sell our house again or recommend an estate agent to a friend or family member, they would always be at the top of our list. Selling our house, We shortlisted 3 agents in the area. The other two agents came with a Zoopla market search which they had printed from the website and gave us the Zoopla recommended price for the flat. Gavin from MG on the other hand did his homework, with market comparisons he had conducted himself and details about our property to value the flat. We were a bit hesitant at first as the asking price he suggested was more than we expected, but Gavin secured that price easily. Kat’s marketing material is another level. The photos looked great and she made sure to capture the little details about our flat and made the property look as good as it could. Looking at adverts from Kat vs other estate agents you will clearly see that that there is a big attention to detail and a lot of time taken to sell your property. The viewings were really easy to manage via an online portal and some dates can be put in the system to have automatically booked for us. Buying a house from them, Kat gave us a call to let us know about a new house that she was about to advertise. We would not have initially considered the house from our search alerts, but after the discussion with her, and because it matched all of our other criteria perfectly, we took the chance to be one of the first clients to view the house. We cannot thank enough Kat for thinking of us, and the pleasant viewing experience we had with Sarah. The online portal also meant that making an offer and getting our offer accepted was really easy. We had few hiccups during the process, but MG always had the right advice. We lost our first buyer but Gav secured us 3 new offers within 3 workings days (from when the original offer pulled out, to the new one being accepted). They also use a progression company that manages all parts of the chain to make sure everything happens smoothly, and Gav will jump in when something needs his attention. The rest of the team were also really nice and professional whenever we had to deal with them. All of this for a smaller fee than all the other estate agents we contacted, the zero week contract and the no sale no fees means it’s a no brainer to try them first. We love our new house and can only thank MG for helping us sell our flat and securing our new home.

Nicolas · 21 August 2022

★★★★★ 5/5

Google

Gavin and the team sold our house for us, they provided us with great communication and information every step of the way, from chasing solicitors and speaking to other agents. Amazing work thanks guys

Jamie · 3 March 2025

★★★★★ 5/5

Google

MG Estate Agents sold the property we recently moved into and Gavin is the most down to earth, non-pushy estate agent - I was so pleasantly surprised. He genuinely just wanted us to love the property and even suggested we take a look at others because it was the first one we viewed. The whole team (including Jill and Sarah) were so helpful and amazingly responsive throughout the purchase process. We had a horribly stressful few weeks towards the end with the solicitors we were selling through, and the MG team helped us push things forward which was brilliant. Such a lovely, genuine team who just want the best for people. (If) we move again, I know who I'll be selling through!

Alexa · 8 October 2021

★★★★★ 5/5

Google

Where do I start! We can not thank Gavin and his team enough! MG Estate Agents have been amazing from the start. They are an estate agent like no other. So friendly and make selling and buying a house so easy. They are always happy to help you with whatever query, big or small. MG give you a completely different experience to any other estate agent. They all have been a great help and so welcoming. We were looking to buy our second home, and if we ever move again we will definitely be using MG again. And I would recommend them to all my friends and family. Thank you so much team, I could go on and on how amazing they are, but I think you get the hint!

Beth · 8 October 2021

★★★★★ 5/5

Google

MG estate agents have been fantastic with helping me sort out the sale of my house, Gavin and Jill have been so helpful after me renting my house out with another estate agents which had a few issues, they guided me with the whole process and even found a buyer before the house went up on the market! Gavin has been so professional throughout this process of selling my house and made it easy for me as possible to proceed without any hassles, can’t thank MG estate agents enough for what they are doing for me 😊 would definitely recommend for selling your house with them and if I was buying I can only imagine that would be a positive experience also... thankyou MG estate agents!!! 😍

Donna · 8 October 2021

★★★★★ 5/5

Google

Historically it has always been the same agents marketing houses in my area. They all came along and pretty much gave the same talk and the valuations were very different! I decided to try MG and logged an enquiry online one evening. Within 10 minutes i had a very professional gentleman (Gavin) call me. He attend the next day and all i can say is wow! What a difference! MG is setting the bar at a whole new level. Kat arrived to take photos and understand the true value of the house! The house went on the market and sold within 3 hours at full asking price! This price was higher that the other agents said i could achieve! I cannot big these guys up enough..... professional, passionate and quality.

Robert · 8 October 2021

★★★★★ 5/5

Google

Gavin and his team were brilliant from the first tentative enquiry - we haven’t moved house in over 30 years and to be honest, we were clueless! The marketing of our property was great - thanks to Kat for the fab photos and write up. Gavin gave us great advice and quickly answered our many questions (even some not directly connected to the property he was selling for us). He’s always been friendly and approachable and nothing has been too much trouble. We have no hesitation in recommending MG Estate Agents

Samantha · 4 October 2021

★★★★★ 5/5

Google

I would thoroughly recommend MG Estate Agents as Gavin, Kat and all the other team who work at the company were head and shoulders above the rest when it came to selling our house for us. When searching them on Google and seeing decription's such as. " Bringing a fresh vision to the World of Estate Agency" "We've kept things simple and have NO hidden extras" "Always transparent, great communication" "Gavin and Kat are passionate about providing a great customer experience which is it's their core value and this is mirrored within their team" Me and my partner knew this was the Estate Agents we wanted to go with. The perfect mix of professionalism, friendliness and nothing is too much trouble for any of team if it was either answering questions and getting the best price for our house 😍 Most of all me and my partner were even more impressed with the service we received from Gavin especially Kat who is the photographer and writer for the company who wrote a beautiful write up on our house that made us feel they were selling our home and NOT just a house! Thank you so much, it really is a pleasure doing business with you.

Leo · 30 September 2021

★★★★★ 5/5

Google

We chose MG estate agents because we liked the way they photographed and described the properties on their website, we also liked the immediate feedback they gave after each viewing, Gavin and his team were very helpful and nothing was too much trouble and we wouldn’t hesitate to use their services again.

Peter · 13 March 2024

★★★★★ 5/5

Google

I chose M G Estate Agents as they were local and I thought they would have a really good understanding of the local house selling market in my area. My assessment was spot on,. The assistant manage was was very supportive whilst giving me realistic and valuable advice on the local market and the best way to put the house up for sell. Photography and marketing was excellent. When we went live I was kept upto date with viewings and feedback having 5 viewings the first weekend and 4 the second with offers following on. I would say that the whole M G Estate Agents team worked really well together to make my house sale happen. They had a Mortgage Progressor who kept me up to date with progress being made along the way. When things were slowing up even the managing director pulled out the stops to get the sale clinched. Highly recommended.

Michael · 16 September 2024

★★★★★ 5/5

Google

Incredibly supportive and helpful chat with Gavin today. Even though I was just considering options, and so not necessarily and immediate client, Gavin was incredibly generous with his time and effort to help me explore options. Thanks, Gavin!

Stephen · 5 August 2025

★★★★★ 5/5

Google

I could not recommend MG enough. They went above and beyond my expectations. Kat’s marketing of our house was amazing. She really goes that extra mile when writing the description. Gav was also amazing at the viewings. He really looked after us and no matter how much I pestered him, nothing was ever too much trouble. I wouldn’t hesitate recommending MG to anyone and should we ever decide to move, we will be using them again. Thank you to the entire MG team for all of your hard work.

Sarah · 16 September 2023

★★★★★ 5/5

Google

MG were absolutely brilliant and I would highly recommend. They kept us up to date throughout the entire process and truly supported us during the stressful times. The gift on completion was very special and will be hanging in our home for years to come. Special thanks to Gavin tor making it all happen. Thank you MG, Steven & Richard

Steven · 18 March 2022

★★★★★ 5/5

Google

Thank you Gavin, Kat and the team for keeping me sane! After over 12 months doubt, a lousy solicitor, an aborted sale and a heavy 'gazumping' I totally felt like throwing in the towel! Things don't always go smoothly but the continuing support from MG was the prop I needed. Always at the end of the phone when needed, thanks guys it was a pleasure. Its all worked out now.

Christine · 21 August 2023

★★★★★ 5/5

Google

From the start they were very good. I had a specific time window to sell my home which they understood and followed . From the pictures and write up of my home which was original and there attention to detail was refreshing compared to other estate agents I had used. There technology that they use to book and give feedback on viewings is really good. Giving the information as people view your home. Regular updates and the advice they give is second to none. Then as a part of there team they have progresses who do what the title says once you have a buyer they help chance thing's up. With my sale they had there work cut out as I was in a chain. With the 1st in the chain been challenging. But Alison was amazing with sorting the issues and keeping me updated. I would definitely use them again and recommend them. They were brilliant.

Paula · 21 August 2022

★★★★★ 5/5

Google

We had our viewing yesterday. We were little bit stressed because that was our first house viewing ever. Agent was really friendly and when he heard that is our first viewing, he provided a lot of useful information about viewings. Generally that was a good experience had viewing with your agent. Many thanks 😊

Maciej · 8 October 2021

★★★★★ 5/5

Google

Worked with Sarah on a property sale, down to earth, lovely lady. Assisted me and my partner on our first home together. Would 1000% RECOMMEND!!!

Caitlin · 7 March 2024

★★★★★ 5/5

Google

I purchased my current home through MG Estate Agents recently. I have to say I found all of the team very helpful, knowledgeable and patient. We viewed several properties with MG, each time we were able to take time to look around and ask questions, so we never felt pressurised. Once the sale was agreed, the office team helped us to arrange additional viewings when required and supported us through to completion. Well done MG and thanks very much.

Jana · 16 September 2023