Barbers reviews

★★★★★ 5/5

Google

I recently purchased my property through Barbers in Whitchurch, and I couldn’t be happier with the service I received. From start to finish, the process felt smooth and professional, with excellent communication at every stage. A special mention must go to Trine, Senior Sales Negotiator, who was absolutely brilliant throughout. She took the time to explain everything clearly, was always available to answer my questions, and consistently went above and beyond to make the process as stress-free as possible. What really stood out to me was Trine’s approachable and friendly nature. Buying a property can often feel overwhelming, but she made the experience feel like I was talking to a friend rather than just dealing with an agent. That personal touch, combined with her professionalism and knowledge, gave me real confidence that I was in safe hands. Overall, I would highly recommend Barbers Whitchurch to anyone looking to buy or sell a property. Their team is professional, reliable, and genuinely cares about their clients. My experience was first-class, and I’m extremely grateful to Trine and the rest of the team for helping me secure my new home.

Mandy · 16 March 2026

★★★★★ 5/5

Google

Gail was very professional throughout my dealings with her. She dealt with all my questions and queries really well and in a timely fashion. Property sales can be very stressful and Gail helped to shield us from as much as possible.She is a great asset to the company.

Andy · 16 March 2026

★★★★★ 5/5

Google

Right from the offset I felt at ease with Barbers. Everything about the process of selling my late Aunts property was explained to me upfront. It was quite a lengthy process due to probate and the property not being in the best of condition. There were many viewings however for most there was just too much work needed. The team never gave up and enthusiastically worked hard right through to completion after the property had been sold. On behalf of the beneficiaries I can’t thank Gail and her team enough for everything they did for us. Thank you all.

Michael · 17 October 2024

★★★★★ 5/5

Google

Rachael was great, she always replied super quick and made everything clear and easy to understand! We’ve moved into our dream house and couldn’t be happier :)

Tabitha · 11 June 2025

★★★★★ 5/5

Google

Highly recommend Barbers! We had been struggling to find a property for a while, and always seemed to be outbid, or let down by other estate agents who were only interested in cash buyers. We viewed a couple of properties with Barbers, and each time it was with Gail, who is absolutely amazing, and without her help and guidance along the way we would never have managed to buy our dream home! We will never be able to thank Gail enough for her help and also to Trina and for the rest of the team at Barbers ! If we ever need to buy or sell again we will definitely contact Barbers! Thank you all again Daniel & Steph GriffithsPositiveResponsiveness, Quality, Professionalism, Value

Daniel · 25 August 2021

★★★★★ 5/5

Google

Gail and the team at Barbers have gone above and beyond my expectations through the process of buying a house. They have been so kind and helpful, and kept me in the loop throughout the process. Every single member of the team has been lovely, and I would highly recommend them. Gail has been amazing, I really, really appreciate all her help and continued support. Such a lovely team :) Charlotte Evans

Janet · 25 August 2022

★★★★★ 5/5

Google

Absolutely fantastic estate agents, profesional and super friendly from start to finish. It was a pleasure to deal with them and they genuinely seemed happy when we secured our property. We were never made to feel like just another client. Super easy, fantastic communication. Angela and Rachael were both amazing. Thank you so much for all your help and support.

Lynsey · 25 August 2023

★★★★★ 5/5

Google

I had the pleasure of dealing with Rachel through Barbers. She has been by far the best agent I've ever dealt with!! Very polite, good at her job, talked through everything! The main thing I was very impressed with was the communication! Emails were always respo ded too with a few hours or sooner. Thank you very much

Paul · 25 August 2023

★★★★★ 5/5

Google

Gail Hodgson was brilliant from start to finish. Very easy to communicate with, experienced, professional and knowledgeable. She paid attention to detail and did everything she could to get the sale over the line. We had a lot of confidence and trust in Gail, which certainly reassured us through the process from start to finish.

Robert · 25 August 2023

★★★★★ 1/5

Google

no help whats so ever every time I ask for a application I get told it already gone even tho I email soons it goes on as I have email updates on properties so basically they are just pushing my application to the side and picking and … More

Pedro · 8 November 2025

★★★★★ 5/5

Google

Gail and the team at Barbers have been outstanding during the process of the sale of our property, communication from start to finish and really put us at ease despite losing our first buyer. We wouldn't choose to sell our home with anyone else and would highly recommend to our family and friends.

Cassie · 25 August 2023

★★★★★ 5/5

Google

Out standing service especially by Trine. First time I used Barbers Whitchurch and definitely would recommend. Trine went above and beyond for us as it should of been a straight forward sale and it was Trine who kept it moving. I certainly would use them again.

Katie · 25 August 2023

★★★★★ 5/5

Google

We had an excellent experience with [Estate Agent’s Name]. Professional, knowledgeable, and incredibly responsive throughout, they made the entire process smooth and stress-free. Their communication was clear and consistent, and their expertise secured a fantastic outcome for us. We wouldn’t hesitate to recommend them to anyone looking for a reliable and dedicated estate agent

Joe · 16 March 2026

★★★★★ 5/5

Google

We are very grateful to the team at Barbers for their personal support and professionalism when they managed the sale of our house recently. From start to finish, they helped us through a very stressful time, and we would not hesitate in recommending them to anyone looking to sell their property. Huge thanks to everyone, and especially Gail Hodgson, who kept us calm when the going got tough!

Alusia · 28 November 2023

★★★★★ 1/5

Google

I initially left a one star review with no comment. However I was then emailed by an agent of Barbers trying to persuade me to take down my review, which is pretty dishonest and badgering if you ask me. Me and my partner had a disappointing and upsetting experience moving into our new property and beginning our new tenancy through Barbers. We were advised which energy provider to use and that the debt on the accounts from previous tenants would be wiped once we registered with the provider. On moving day, it is sub-zero temperatures, snowing and we enter the property to find there is absolutely no power, no heating, no lights, no nothing. We are informed by the energy provider that because of the previous tenant's debt, they will not supply any power into the property. This left us with no means to heat the property, prepare food or use lighting. The property was uninhabitable. Barbers claim this is not their issue as they "didn't have the property before". As a professional agency, you would think you would be knowledgeable about the properties you are marketing and any debts that may be wrapped up in them. I'm addition to being provided with false information regarding the account debt, we have also been fobbed off and passed back and forth between the letting agency and the energy supplier, neither of which want to take accountability or even just care about basic human rights. To then be accosted by agents of Barbers to remove my perfectly legitimate review is just the cherry on top of my extremely poor experience as a tenant with them.

Emily · 28 December 2023

★★★★★ 5/5

Google

Really helpful team, Rachel was always available when I had questions about anything.

Archie · 7 November 2025

★★★★★ 4/5

Google

All of the agents were extremely helpful and really assisted with the process of my first ever rental. Special thanks to Angela and Rachael who were always quick to answer my questions.

Adam · 12 April 2025

★★★★★ 5/5

Google

Gail at Barbers Whitchurch made the experience of buying a property and selling a property run seamlessly. Friendly, approachable and very knowledgeable nothing was to much trouble. I would without hesitation recommend using Gail and Barbers to anyone buying or selling a property.

Heather · 17 October 2024

★★★★★ 5/5

Google

What a top professional business and team Gail totally took all the hassle out of the sale , keeping on top of every detail ensuring the sale kept on track despite a new first time buyers nievity . Exceptionally happy with the service she went above and beyond. Real credit to barbers and the industry

Charlie · 17 October 2024

★★★★★ 5/5

Google

I have had a really positive experience dealing with Barbers. Gail and the team could not have been more helpful and kept me up to date with any properties that suited my criteria. Their communication was excellent, I would recommend them!

Faye · 25 August 2021

★★★★★ 5/5

Google

Great experience throughout the whole process. Barbers coordinated everything swiftly and professionally from first meeting at the property right through to completion and kept me well informed of any updates throughout the process …

Dominic · 16 March 2026

★★★★★ 5/5

Google

We can not recommend Barbours highly enough, if you are after a personal, highly professional estate agent, look no further !

Simon · 25 August 2023

★★★★★ 5/5

Google

What a lovely company, everyone is so polite, caring and knowledgeable, Thank you for a great professional service.

Mum · 13 September 2025

★★★★★ 5/5

Google

Amazing team at Barbers, Whitchurch. Gail went the extra mile for me and always kept me in the loop, especially in very busy circumstances. Thankyou!PositiveResponsiveness, Quality, Professionalism

Joel · 25 August 2022