Every review we hold for the WEYMOUTH office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat!! Freya and Hayley were amazing, friendly and welcoming.
Made the whole letting easy and smooth. Plenty of communication and we're always ready to help with any help and advice I needed.
Thank you both for making our move amazing.
Stardivel · 6 December 2024
Agent replied · 11 December 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleToday we completed the purchase of our first (and hopefully forever) home with Ella and the team from Palmer Snell.
Ella went above and beyond all expectations to ensure the purchase and that the onward chain remained on course.
A huge thank you to Ella and the team for providing such an excellent service. Always there at the end of the phone, fast communication, reassuring and supportive. Ella worked efficiently and tirelessly to make sure our needs were met, we wouldn't hesitate to go to her again should we need her services. A big five stars from us!!
Charlotte · 25 July 2024
★★★★★ 5/5
GoogleI had a great experience renting a flat in Weymouth with Palmer Snell. They made everything fast, easy, stress-free, and were always quick and professional with their responses. Huge thanks to Oliver Feist, who was incredibly helpful, guided me through the entire rental process, and was always happy to answer my questions. The service has been absolutely fantastic and I highly recommend this agency!
Dominika · 12 July 2023
Agent replied · 26 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBig shout out to Hayley and Oliver at Palmer Snell Weymouth lettings. Despite being extremely busy now that they are handling the Bridport area as well as Weymouth they could not have been more attentive if we had been their only customer. They very professionally guided us through some complexities that had arisen since the property had last been let and were always positive and happy to address any queries that we raised with them. Phone calls are always returned promptly as are emails. I would not hesitate to recommend them to anyone considering letting a property.
Gaming · 31 May 2021
Agent replied · 31 May 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our beautiful new house in Weymouth with the help of Ella Weavis at Palmer Snell. The sale of our property in Yeovil was everything but straightforward, however Ella did a fantastic job of managing the situation with the seller and solicitors to ensure we didn't lose out. Communication and Professionalism was A+! . We will 100% be using Palmer Snell on our next property venture!
Rob · 31 January 2023
Agent replied · 31 May 2023
Thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe completed mum's house sale today and would like to say a huge thank you to James, Callum and Jo for all their assistance during the last 6 months. Throughout all our dealings they have been professional, knowledgeable and friendly. A special mention to Callum who for a young man was so good with mum. He listened, remembered and most importantly put her at ease. Wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism
Sarah · 25 August 2022
Agent replied · 8 June 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently used Palmer Snell Lettings to help find me suitable tenants for my flat in Weymouth. Hayley was very knowledgeable and helpful with regards to explaining the services and found me suitable tenants within the first few days of advertising. The process was stress free and Hayley was there on call to answer any of my queries. i know my property will be safe in their hands whilst I am away. Would highly recommend to other landlords.... 5 star service! Thank you.PositiveResponsiveness, Quality, Professionalism
Bryony · 25 August 2020
Agent replied · 31 May 2023
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAmazing experience at parmersnell
Really care and consider our enquiry
Both Hayley and Freya were very professional and helpful to deal with us
I will recommend them and wish them very well
Nishad
Nishad · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave us your 5* review and recommendation Nishad! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi, I’m in the process of purchasing a property and would like to pass on my thanks to the Weymouth branch. At my viewing I was accompanied by Kamarran Gill. A super thanks to him. What a great guy, knowledgeable & professional with such a friendly manner too. It was a pleasure to meet a guy so passionate about his job. A true asset to the company. Then into the Weymouth branch to provide documents. Fantastic place to walk into. I was greeted by James Lee, the captain at the helm, along with his friendly team. A lovely Coffee too. Thanks guys you made my experience fun. Hope to pass and say hi again soon. Well done & keep up the good work. Paul L
Paul · 9 November 2024
Agent replied · 31 May 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOliver has been brilliant we were facing being homeless and he pulled out all the stops above and beyond to help us get this property and all the staff have been kind and helpful all through the process
Billie · 25 July 2024
Agent replied · 24 August 2024
Billie thanks for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOliver and Hayley were excellent in helping us move house. They were very thorough in their information but also efficient in their process and extremely helpful at any times where we had queries, which avoided any potential bumps or delays that may have occurred. Palmer Snell have definitely been the best estate agent I’ve ever had to use!
Adam · 1 May 2023
Agent replied · 31 May 2023
Thank you Adam for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleOliver was very friendly and helpful. It was my first time renting a property and he helped every step of the way and explained everything very well. When I am ready to move in the future I will be going back to Oliver again.
The whole process was fast and easy. They were always there to help.
Simon · 25 May 2023
Agent replied · 31 May 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent agent. We called into see Oliver, to see about letting our property, we have had an outstanding service. They found us a tenant within a matter of days, and has guided us through our process. Fantastic service we would highly recommend. Thank you Oliver and all your team
Janet · 11 December 2023
Agent replied · 1 January 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have used Palmer Snell for several years and the transition between tenants has always been trouble free. This time Hayley was very quick off the mark and secured a new tenant almost immediately the property went on the market. She was also very helpful in ensuring that the property was in top condition.
Denis · 19 July 2023
Agent replied · 26 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been a client of Palmer Snell many times over the years. They have proved at all times to be professional, knowledgeable and more important client friendly. Every experience with Palmer Snell has proved to be a pleasant one, knowing that you have been listened too. Thinking of my latest contact with Palmer Snell, special thanks to Hayley and to Oliver for their excellent attention in the renting of two properties in a space of five months.
John · 1 June 2019
Agent replied · 31 May 2023
Wonderful to read John that firstly you are a returning customer and secondly that on each occasion our team at Weymouth, especially Hayley and Oliver, have provided you with such a fantastic experience that deserves your 5* rating.
Best wishes, Scott
★★★★★ 5/5
GoogleWe recently purchased our first home with Palmer Snell. Ella was fantastic, and made the process very straightforward, as well as being a consummate professional. I would happily recommend them in future
Tim · 24 September 2024
Agent replied · 24 October 2024
Many thanks for your outstanding recommendation and 5* review Tim. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have found Palmer Snell very helpful with renting our new property. We highly recommend them, and in particular Oliver was especially helpful - he went out of his way to help us fill in information on line without which we could not have managed.
Very helpful, friendly, and genuine people. Thanks folks!
Jackie · 19 July 2023
Agent replied · 26 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElla was extremely helpful and efficient throughout the sales process. She was always willing to go the extra mile, answering any queries and responding to requests without delay, making our experience as smooth as possible.
Ella and Tom presented themselves as courteous and considerate, as well as being an excellent professional team.
Jayne · 23 June 2023
Agent replied · 7 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorking with Hayley and Oliver has been fantastic. They have both been great and we can't rate them highly enough. Palmer Snell have gone above and beyond to help us move into our dream home and have been super helpful, every step of the way. If you are looking to buy or rent in Dorset, get in touch!
Nick · 4 August 2022
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleMy experience with palmer snell has been positive and Molly Edward’s has been especially excellent in helping streamline the process of moving into my new property.
Daniel · 15 March 2026
Agent replied · 15 April 2026
Thank you for sharing your positive experience with us! We are thrilled to hear that Molly and our team helped make your move into your new property smooth and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy partner and I have just moved into a property. Oliver made the whole process easy and stress-free. He kept us updated the whole time, met us on the day we moved in and called us to check all was okay later on. I highly recommend. Thank you Oliver for helping my family find our new home!
Alice · 3 September 2022
Agent replied · 31 May 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend Palmer Snell highly enough. Always professional and friendly, Hayley and Ollie were always willing to take time out to explain any queries I had. As a first time landlady, this was oh so important to me - would not consider any other agent and indeed have recommended them to a friend who took my advice and who has also let their properties out using Palmer Snell.
Linda · 31 May 2020
Agent replied · 31 May 2023
Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleFreya was amazing, very polite, friendly & efficient & she made the experience pleasurable. 😀 …
Kerry · 5 December 2024
Agent replied · 11 December 2024
Many thanks for the great 5* review and your kind words Kerry. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t speak any higher of Oliver and the team, with in hours of showing an interest in a flat they had up they were able to sort out a viewing and within days got back to us that we got the flat. They are on the ball with everything they do will definitely recommend to anyone looking to sell/buy or rent.PositiveResponsiveness, Professionalism
Matthew · 25 August 2020
Agent replied · 8 June 2023
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
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