Trusted Agent profile · Weybridge

Jackson Stops Weybridge reviews

★★★★★ Excellent

1,021 reviews across 4 platforms

37 Queens Road, Weybridge, KT13 9UQ

Jackson Stops's office in Weybridge, at 37 Queens Road, is rated 4.8 out of 5 across 1,021 reviews on four platforms, including 524 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Jackson Stops won in 2026.

Google logo

4.9 / 5

524

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

6

Reviews on Yell

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Weybridge office, from every platform, shown as written. First names only.

5/5

Google

My family of 4, along with 3 pets, have recently immigrated through to UK. To find a home for all of us has been challenging, but once we met Jordan and the team from Jackson-Stops, light appeared at the end of the tunnel. My most sincere thanks for the constant communication, effort and perseverance that has brought us a place for my family to call home

Marc · 15 June 2022

Agent replied · 14 June 2024

Dear Marc, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Weybridge office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards, Marilyn Plews, Customer Relations Team

5/5

Google

Many thanks to Sunny and the team at Jackson Stops Weybridge for their professionalism, great advice and for finding a buyer for our family home. They made a difficult situation run very smoothly.

Grant · 3 October 2024

Agent replied · 24 October 2024

Dear Grant, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Trustpilot

All down to Laura and her expertise in…

All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business

Keith · 15 October 2025

Agent replied · 13 June 2024

Dear Keith, a lovely five star review for Jackson-Stops - thank you, and we will pass on your kind words to Laura. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

Agent replied · 13 June 2024

Dear David, thank you for taking a moment to review our Barnstaple team. We're delighted their professionalism, communication and experience evidently shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025

Agent replied · 24 January 2026

Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.

5/5

Google

Oscar Theophilus invited us to view a house in Prince Street. We arrived early and Oscar was waiting already. He conducted the viewing very professionally and answered all questions without waffle. It was a good experience and we would be pleased to deal with Oscar again.

Nigel · 16 January 2024

Agent replied · 14 June 2024

Dear Nigel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Worked with Sunny from this branch and he was very communicative, friendly and honest. Would happily work with him again in the future and will be recommending him to friends.

Anna · 26 October 2024

Agent replied · 9 November 2024

Dear Anna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Google

Freddie is one of the most professional agents I have met in UK. He is patient, informative and well-organized. You could be assured at capable hands for new home search.

Slean · 26 October 2024

Agent replied · 9 November 2024

Dear Slean, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

Agent replied · 13 June 2024

Dear Liza, we're thrilled that you've taken the time to leave a review about the service we have provided over 20 years. We will pass on your wonderful remarks to Margaret. With best wishes from everyone at Jackson-Stops.

5/5

Google

Justine Davies was fantastic in showing us around properties for Jackson Stops. Justine was very detailed, patient with our requests and followed up on all the questions and concerns we raised. Being new to the area, we're very grateful for her additional help and advice!

Adam · 23 January 2024

Agent replied · 22 January 2025

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

Agent replied · 22 September 2026

Thank you so much for such lovely feedback, Tim. We're delighted to hear the team's communication and negotiation made such a difference and that the whole process moved as quickly as it did. Thank you for recommending us, we really appreciate it.

5/5

Google

Rosie Poole was a delight to work with. She was very dedicated in helping us with our property search. She understood our requirements fully and did her utmost to help us obtain a better understanding of the local market.

Paul · 15 May 2024

Agent replied · 14 June 2024

Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

Agent replied · 13 June 2024

Dear Loraine, what a lovely review - thank you, and we're always pleased to hear that our staff, especially Tallulah, have provided you with a service you have appreciated. With best wishes from everyone at Jackson-Stops.

5/5

Google

Freddie was always incredibly helpful, knowledgable about the area and willing to go the extra mile to help on what was quite a challenging property search. Highly recommend him.

Jenny · 26 October 2024

Agent replied · 9 November 2024

Dear Jenny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie

5/5

Google

We used JS&S to market our property as a rental and or sale in both 2012 and 2014. Based on prevailing market conditions we rented in 2012 and sold in 2014 . We found Bea Piazza and Tim Firth both informative and indifferent to which direction we pursued as our interests remained their primary objective. Both transactions went smoothly and satisfactory. Incidentally , we conducted all activities from abroad! , Thank you Bea , Tim and the rest of the staff . John & Denise

John · 17 June 2015

Agent replied · 14 June 2024

Thank you John Lapsley for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.

5/5

Google

I have had the pleasure of dealing with both Bethany Trippit and Justine Davies, part of the great team at Jackson-Stops in Weybridge.

Fergus · 11 May 2026

Agent replied · 11 October 2026

Dear Fergus, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

Agent replied · 28 August 2024

Dear Murray, thank you for taking the time to leave a five-star review about the service you received from our Shaftesbury team. It is heartening to hear that you found the team responsive, constructive and helpful at all times, and that their advice supported your property sale. We are delighted that this was one of your best property selling experiences to date, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Google

Our purchase process was not a simple one by any stretch of the imagination, but Justine and the team at Jackson-Stops were very supportive in helping us get over the line and coordinating and communicating effectively, both with us and with the onward chain. Justine's delivery on all our requests was fantastic.

Fabio · 15 June 2023

Agent replied · 14 June 2024

Dear Fabio, Thank you for taking the time to leave a wonderful 5 star Google review. Justine will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Trustpilot

Review for Jackson Stops

Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

Agent replied · 24 August 2024

Dear Manpreet, we are very sorry to hear that your experience with Jackson-Stops was not satisfactory, and we would be keen to hear more about it. Please email info@jackson-stops.co.uk so that we may look into this further. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021

Agent replied · 13 June 2024

Dear Kirsty, thank you for your review, highlighting our team's ability to let your property smoothly and successfully. Best wishes from us all at Jackson-Stops.

5/5

Google

Danielle Rethman is the most professional and delightful agent going! She helped me secure my rental which I absolutely love, will 100% ask for her for my next place!

Mia · 26 September 2024

Agent replied · 24 October 2024

Dear Mia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Jess Lynagh from the Property Management Team

Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!

Salmon · 3 July 2024

Agent replied · 24 August 2024

Hi, thank you for leaving a 5 star review for Jess, and we are delighted that she was able to help you when renting. With best wishes from everyone at Jackson-Stops.

5/5

Google

Tim and the team have been brilliant and worked really hard to find us buyers. We were off market for a while which meant they couldn't rely on the internet to do their work for them! Would really recommend this team.

Georgie · 15 February 2024

Agent replied · 14 June 2024

Dear Georgie, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Google

Had a brilliant experience in letting my property. Staff were great and really helped with the worries I had. Special mention to Jordan Henderson who was professional and an all round great help throughout. Highly recommended

Kelly · 15 May 2024

Agent replied · 14 June 2024

Dear Kelly, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops Weybridge

Has Jackson Stops won any awards?

Yes. In The Trusted Agent 2026 awards: Jackson Stops, Weybridge won Platinum; Jackson Stops, Sherborne won Trusted Agent.

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