Trusted Agent profile · Wexford Town
★★★★★
310 reviews across 3 platforms
1 Westgate, Wexford Town, Y35 RR77
Part of Sherry FitzGerald Radford, see every office.
Sherry FitzGerald Radford's office in Wexford Town, at 1 Westgate, is rated 4.2 out of 5 across 310 reviews on three platforms, including 122 Google reviews rated 4.7.
122
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
172
Reviews on Trustpilot
Business-wide
Every review we hold for the Wexford Town office, from every platform, shown as written. First names only.
5/5
GoogleA note of thanks to Nick Popplewell and his colleagues at Sherry Fitzgerald Radford Wexford, excellent service, always on hand to help and assist in every way possible.
Thank you so much for taking the time to leave such a lovely review. We really appreciate your feedback.
5/5
GoogleI recently sold a property through Sherry Fitzgerald and was guided throughout the process with the assistance of Nick Popplewell. I found Nick professional, honest and a pleasure to do business with. I would recommend the Sherry FitzGerald Radford team to anyone selling property in Wexford!
5/5
TrustpilotHouse Sale
Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.
5/5
GoogleNick Popplewell looked after us in our each for a house in Co Wexford Not only is Nick a really nice chap he is also well up to speed on where to go or not go and a source of local information that is essential to a stranger to the area I unequivocally recommend him to prospective house buyers Peter
Thank you Peter for the lovely comments, customer service is top our agenda here at Sherry FitzGerald Radford and delighted you had such a positive experience.
5/5
GoogleWe recently viewed a property with Nick from Sherry FitzGerald Radford, and he was excellent throughout. He was punctual, professional, and very knowledgeable about the property and the area. The viewing was well-organised, and Nick took the time to answer our questions clearly without rushing us. His approach was honest and helpful, which we truly appreciated. Highly recommended for anyone looking to buy in the Wexford countryside.
1/5
TrustpilotWe as a customer we have right to know…
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.
Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
TrustpilotSherry Fitzgerald's communication with…
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
1/5
TrustpilotUnprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
5/5
Google‘Had the pleasure of dealing with Nick during a recent purchase. What I liked was that, as a result of his relaxed yet professional manner I didn’t feel in any way “pushed “ . I found him to be very responsive with regard to queries and the team in the office were also most helpful.
Thanks Trish for you kind comments, glad we were able to make the purchase as smooth as possible for you and wish you all the best in your new home.
5/5
TrustpilotInstructed Sherry Fitz to sell my home…
Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.
5/5
TrustpilotI have just bought my very own and…
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!
5/5
GoogleI have sold two properties with Sherry Fitzgerald and I have found them to be very professional. I have since recommended 3 friends who have since sold with Sherry Fitzgerald Radford and all have agreed they had a great experience. Nick Popplewell does an excellent job and the staff in the office are most efficient.
5/5
GoogleBought a lovely cottage I fell in love with . Aisling helped me with the purchase all along , as I am not familiar with Irish laws . Bubbling and sparkling personality it was a pleasure having her at my side, responding to calls or texts very quickly. Can’t recommend her enough
Thank you for your positive feedback Victoire, we were so delighted to have helped you find your dream home and we wish you all the best for the future.
5/5
TrustpilotShining Star in Sunny South East
As recent purchasers of a residential property in Co. Wexford facilitated by vendors auctioneer Aisling McGrath of Sherry Fitzgerald Haythornthwaite. We would highly recommend Aisling and her colleagues in branch who offered a skilled and professional service from virtual viewing, right through to on site viewing and handover. Aisling ensured that there was a constant line of communication between vendors and purchasers and really went the extra mile to close the sale in a timely manner. 5 star service all the way !
1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
5/5
GoogleWe recently bought a house from Nick at Sherry Fitz Radford. He was great to deal with. Straightforward, responsive and patient. All of the other staff in the office that we dealt with were polite, professional and pro-active. We have no hesitation in recommending Nick whether you are buying or selling.
Many thanks Fiona for you kind comments and we would like to wish you all the best in your new home. We look forward to hearing from you again if we can ever be of any assistance in the future.
5/5
TrustpilotThis is a review for Paul Stack and…
This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom
5/5
TrustpilotMegan Ford⭐️⭐️⭐️⭐️⭐️
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
5/5
FacebookI can't recommend sherry Fitzgerald enough!! I mainly dealt with Pauline but had John's help and advice also. They were both so lovely and helpful, whilst I was selling my property and purchasing another one. I'd also like to say that anytime I phoned their office I spoke to either Helen or Louise and they too were so pleasant and nice! Thank you guys for all your help and advice and for helping me find a lovely home. I would definitely rate you guys 10 out of 10!! 👏👍
5/5
GoogleWe bought our home through Sherry Fitzgerald Radford and were impressed by John Radford’s knowledge, dynamism and expertise. He asks questions and listens to the answers… this enabled him to find us the right home. When we decided to sell; asking for John’s expertise again was common sense. The agency has National and International reach and our home quickly attracted a buyer (we ‘sale agreed’ on the first weekend). The process was streamlined, professional and business like. I’d recommend the Sherry Fitzgerald Radford team to anyone wanting bespoke, professional and efficient service. John Radford is ‘the man’ for house sales in beautiful County Wexford.
3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Good morning, We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience. Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap. Kind regards, Sarah
5/5
GoogleWe used Sherry Fitz Radford to sell and buy properties . John and the staff were very professional and were excellent for both transactions and would always answer calls! They were so helpful in every way, and as we aren't from the area, they could provide names of trades we may have needed. If we were to sell again I wouldn't hesitate to use them.
Many thanks for your lovely comments Alison, it is much appreciated by all here in Sherry FitzGerald Radford
1/5
FacebookBuying a house is the biggest investment most people ever make. I bought a house in D16 from Sherry FitzGerald New Homes pre-COVID in 2019 and never once had a face to face with a Sherry Fitz employee. Remarkable! On the day of handover, they had a builder from the site meet us at the house with the key. He handed the key over and walked away. I never heard from anyone again to check in on us. We've had a bunch of issues since with the house and estate and nobody wants to know. I thought it was just us, but all the neighbours are in the same boat. Get the money as quick as you can and then move onto the next deal! When I bought off Quillsen in the past, the agent met us at the house to handover the keys with a bottle of bubbly and a congratulations card. They then walked us around the house to make sure we knew how everything worked. They then followed up a few months later to see how everything was going with the new house. That is proper customer service. I wouldn't buy a house marketed by Sherry Fitz every again. My recommendation to Sherry Fitz is to take a good look at their customer experience.
5/5
GoogleI had a recent viewing set up at short notice through Sherry Fitzgerald Haythornthwaite in Wexford. We both found Jenny and Aisling great to work with, helpful , accommodating and totally professional. thank you Ladies. Pauline and MarkPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Pauline and Mark, we really appreciate your feedback.
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Sherry FitzGerald Radford's Wexford Town office has 310 reviews across three platforms: 122 on Google, 16 on Facebook (across the whole business), 172 on Trustpilot (across the whole business).
Sherry FitzGerald Radford Wexford Town is rated 4.2 out of 5 across all 310 reviews, and 4.7 out of 5 on Google from 122 reviews.
Sherry FitzGerald Radford Wexford Town, 1 Westgate, Wexford Town, Y35 RR77.
