1/5
Most underhanded evil people
Most underhanded evil people. You buy a house only for them to sell it to a preferred cash buyer anyway. Completely untrustworthy in every way
Trusted Agent profile · Westward Ho
★★★★★
504 reviews across 2 platforms
Bay View Road, Westward Ho, EX39 1BJ
Bovis Homes South West's office in Westward Ho, at Bay View Road, is rated 2.3 out of 5 across 504 reviews on two platforms, including 14 Google reviews rated 2.9.
Every review we hold for the Westward Ho office, from every platform, shown as written. First names only.
1/5
Most underhanded evil people
Most underhanded evil people. You buy a house only for them to sell it to a preferred cash buyer anyway. Completely untrustworthy in every way
1/5
After 2+ years
After 2+ years, they are still continuing to wreck the lives of myself and my family, with their lack of ability to to own up to pile of crap they sold us for a third of a million pounds, that has been deemed uninhabitable and worthless. Dream home more like nightmare house.Biggest mistake of my life, don't let it be yours too!!!
5/5
BOVIS HOME
I have just bought and moved into a new build house on Minerva Heights in Chichester, West Sussex. The property is excellent quality 3 bedroomed detached house. The Aftersales support from Bovis has been excellent. I had no major problems with my house. I recommend anyone to buy a Bovis House.
1/5
Liars and Scam Artists
Bovis Homes have lied to me, misled me and been the worst company I have ever dealt with. They have missold me a Leasehold on a HOUES!! They never respond to my complaints. They are rude and 12 months since "buying" my house they have been useless. To date I am still awaiting a response to my complaint to them!
1/5
The worst customer service we have ever…
The worst customer service we have ever experienced. From our whole kitchen flooding to a leak coming through in the living room and not being fixed for months, our experience with Bovis has been horrendous - do not buy!!
5/5
Overall I recommend
The sales process was particularly seamless particularly after the pandemic. Helpful sales team and even better after sales care. All the minor issues I reported were taken care of in good time and where not immediately available , I was kept in communication all the time till it came. Would be using them again when buying again.
1/5
Offerd me a deal on new flat in…
Offerd me a deal on new flat in Alphington exeter devon in March 2023 then put the price higher in September 2023 and very rude about it I am furious with their lazy management
1/5
Ctrl c ctrl v houses built at maximum density to ensure biggest profits.
1/5
Cowboy outfit.
Cowboy outfit.The appalling build quality, cheap materials and shoddy workmanship is "surpassed" only by the most appalling, dismissive, inept after sales service you could imagine.
1/5
Thank God for Trustpilot
We tried to book a viewing for one of their properties just to be told by their customer service...that we needed to qualify for something that even they could not explain...We thought that 400K would qualify but infact we were wrong....And that it's when we looked at their reviews...COLLISION AVOIDED!THANKS EVERYONE.
1/5
If I could assign 0 stars I would
If I could assign 0 star I would. Essentially, it appears to be borderline criminal activity - obtaining monies by deception. Its been 3 years now, deposit paid, upgrades paid, they pulled the sale without telling me, and sold to another buyer whilst the house was still reserved to me, and refused to refund any of my money.
1/5
Bovis are full of empty promises
Bovis are full of promises until they have your hard earned cash, and then just bale out and leave you to worry about how to put right their massive faux pas! Would we buy a new Bovis home again?? I would rather lick broken glass off the M5 during the rush hour - at least it's a quicker death!
1/5
A total nightmare
A total nightmare. there is not a one thing that is right with our three story house. We have been in for over a year, had to move out already twice just to come back to the house and find out it was treated by contractors with disrespect. the quality of the houses built by Bovis is shockingly bad.
1/5
Do not buy a Bovis
Do not buy. Poor workmanship. Years worth of snags. Do not waste your money with these complete fools. Lack of quality in my bovis new build. Will be buying off another builder next.
1/5
Ghastly obnoxious builder-stay away or get burnt
This company's CEO will be in jail soon-the officers of the company tried to bribe us to offer positive feedback in the HBF/ NHBC survey which we refused. Their star ratings are abysmally low and this metric sets the criteria for customers buying from a particular builder. The matter is being escalated to the Serious Fraud Office.
1/5
Bovis Homes. Worst company ever.
Totally awful. Unfinished house. Major problems like multiple floods. Moved out twice into temporary accommodation for them to fix. 2.5 years of fighting with customer service to get it all sorted and that was after being forced to pay for surveyors and structural engineer etc. Unethical immoral company who really don't give two hoots about their customers.
1/5
Avoid Bovis now Vistry at all costs
Houses basically fall apart.
1/5
One star is too good for this company
One star is too good for this company, the quality of the work is so poor it makes me challenge if this was done by qualified works, I don’t think so. So when contacting customer services I get no where what a surprise. If your thinking of buying a Bovis Home check every thing
2/5
Bought a Bovis home 18-months ago
Bought a Bovis home 18-months ago. Still waiting on my snagging list to be completed and the promised landscaping in front of my property has not even been started, even though I was told it would have been done before Christmas last year. On a positive note it is a lovely location and neighbours are great.
1/5
Uneducated and disrespectful
Most of them are uneducated and very disrespectful! They will scam you as they scammed us and others. Read their reviews and think 10 times before purchasing with this company.
1/5
Utterly despicable
Utterly despicable. They sell leases on once they have your money. To e and j estates. So my nice new house now has a nasty new MONETISING lease landlord. Thank you bovis: for making contact with you virtually impossible, and for ignoring my emails. PLEASE POLITICIANS deal with this massive injustice in the law.
1/5
Poor quality workmanship
Poor quality workmanship. Appear Bovis have no incentive to provide an acceptable level of house build once they have your money. Almost a year after purchase and still so many unresolved problems. The nightmare never ends! Based on my own experience I would strongly advise against buying a new build with this company.
1/5
Shocking building company
Shocking building company. 3 years after moving in my home still isnt finished. They play games to avoid carrying out various repairs. This company takes peoples money and runs a mile. My house needs around 5K spending on it to make it the home it should of been.Stay well clear of bovis homes
1/5
Utter rubbish
Nearly 2 years, snags still not complete.Customer care completely incompetent Faulty drainsUneven gardenFaulty windowsMissing doorsDirty floors (moving in day)Over 4 pages of snagsLeft all over Christmas and no one contacted us to start on the snags for 3 monthsI would rather live in a box under a subway than buy another Bovis Home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bovis Homes South West's Westward Ho office has 504 reviews across two platforms: 14 on Google, 490 on Trustpilot (across the whole business).
Bovis Homes South West Westward Ho is rated 2.3 out of 5 across all 504 reviews, and 2.9 out of 5 on Google from 14 reviews.
Bovis Homes South West Westward Ho, Bay View Road, Westward Ho, EX39 1BJ.