Every review we hold for the Weston Super Mare office, from every platform, shown as written. First names only.
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5/5
GoogleHaart responded quickly to my problem Beth kept me informed throughout.
Jean ยท 12 November 2020
Agent replied
Thank you so much for your review, we always appreciate positive feedback. Please let us know if there is anything further we can assist you with, Kind Regards, haart Lettings
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5/5
GoogleRob has been extremely helpful... looking forward to moving into new home :-)
K ยท 8 April 2020
Agent replied
We appreciate your positive review about your recent experience with us!
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5/5
GoogleExcellent service from Morgan and his team who made the whole process so easy.
Daniel ยท 12 September 2019
Agent replied
Dear Daniel, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to see you soon! haart
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5/5
GoogleGreat service from start to finish from Morgan and the team.
Thank you
Sean
Sean ยท 29 July 2019
Agent replied
Dear Sean, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards haart Weston-Super-Mare (Lettings)
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5/5
FacebookWe have been very pleased with the professionalism and and enthusiastic attitude of all staff that we have spoken with, especially Peach Sellers, who has been very helpful with the sale of our property. We would definitely recommend Haart to other people. Keep up the good work!
Naomi ยท 28 March 2018
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5/5
Googlewould like to thank Janet for sorting my repair quickly
Callum6077 ยท 7 June 2020
Agent replied
thank you for your kind review; we are happy to pass along your comments to the team here at haart Weston-Super-Mare (Lettings)!
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1/5
FacebookNo, I would not recommend haart. me and my partner took the journey to the office at a arranged appointment to show identity and proof of income to officially put a offer down on a house . Only to arrive and find out this house actually sold DAYS ago . Thanks for the lack of communication haart.. top estate agents ๐๐
April ยท 2 March 2019
Agent replied
Dear April,
We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further.
It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
The branch manager will call you in due course to discuss this further.
Haart estate agents.
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5/5
GoogleWe reported our issue with hot water and leaking pipework. Janet arranged for plumber to come over at a time convenient to us and he identified the issue and said it would be a simple fix. It proved to be just that. Swift response time and good quality workmanship Many thanks
A ยท 17 October 2019
Agent replied
Simon Potter, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Janet, we will pass on the comments. If you ever need anything else from us, please feel free to give us a call, have a nice day.
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4/5
GoogleHad a few issues with Haart to begin with, though more with the property than the estate agents themselves.
However since dealing with Janet McDonald, our issues are being dealt with efficiently and to a reasonable standard. Would recommend dealing with Janet as she gets the job done.
Rachael ยท 26 February 2020
Agent replied
Dear Rachael, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards haart Weston-Super-Mare (Lettings)
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1/5
Facebookit seems haart doesn't know how to communicate as a team, nor how to call someone back who has made a complaint. they also think it's good practice to give 5days notice for a family of 4 with two children under the age of 5 to be out of a property. When complaining instead of having an apology we get 'oh' or 'I'm not sure what's happening, I will have to call you back'. haart also doesn't seem to know how to receive and give correct information.
Ever since the beginning haart...
Continue reading
Gemma ยท 8 May 2019
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5/5
FacebookThe staff in haart were amazing - they helped me with every step of the process and not in a pushy way. It was my first let and I was really nervous as it's a big step and every team member I came into contact with were helpful and knowledgable. It made the process a lot easier for me and I felt confident the whole way through. If I were to recommend an agent then this would be the one I would return to without a doubt! ๏ฟฝ
Ellie-Kate ยท 25 August 2017
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5/5
FacebookVery pleased with the professionalism and the enthusiasm that I received from Jake. I viewed a house with him, I am a first time buyer and he made the whole process much easier than what I had previously experienced. A credit to your team.
Charlotte ยท 17 January 2019
Agent replied
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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5/5
GoogleHaarts have been very helpful.i rented from them for over 10 years.theyve always been very helpful.due to family circumstance I've moved away.if I was still in that part of the country I would still be renting from them.thankyou for all your help.
Pamela ยท 9 August 2019
Agent replied
Hi Pamela Frost, thank you so much for your positive comments about haart Weston-Super-Mare (Lettings)! If you have any further questions, please give us a call. We're always happy to help!
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5/5
FacebookWe just had our house valued by Adam Barrington and he was extremely professional and knew exactly what we wanted.
We will be using Haart estate agents as we feel very confident in Adam better than the other agents who visited us .
Cher ยท 31 August 2018
Agent replied
Dear Cher,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help!
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1/5
FacebookTwo of your cars. racing down Weston sea front at 17.45 today overtook dangerously, over the limit and endangering others by the Premier Inn. Second car plate was EN66 HBK. How do you want your company represented? by idiot dangerous drivers?
Mat ยท 15 February 2019
Agent replied
Dear Mr Bailey. Thank you for bringing this to our attention. We do not condone irresponsible driving in any way and our vehicles are all fitted with trackers. Please rest assured we will be carrying out an investigation and taking any necessary action. Kind Regards, Kellyanne Thomas, Area Director
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5/5
GoogleI have been fortunate enough to find Haart letting agents in
Weston Super Mare.
I have been with them for many years and they have been very
helpful,efficient, professional and friendly.
I would strongly recommend them.
R. Phillips.
Rob ยท 8 January 2020
Agent replied
Dear Rob , Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards haart Weston-Super-Mare (Lettings)
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5/5
GoogleExtremely pleased with the service that is provided by everyone throughout the lettings team , always a high standard of professionalism .
Absolute pleasure to deal with .... thank you ??
Keep up the great customer service .
Shaun ยท 28 February 2019
Agent replied
Thanks again for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Best wishes, haart Weston-Super-Mare (Lettings)
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5/5
GoogleI felt comfortable dealing with Haart from the beginning and the process of letting the house was made simple by the work done behind the scenes by Rob Appleyard and Janet McDonald who were excellent. Highly recommended
Rusco ยท 9 August 2019
Agent replied
Dear Russell, thank you very much for your kind words, I will make sure your feedback gets passed onto branch, if we can be any further help, please let us know. We hope you have a nice day.
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5/5
GoogleA perfect service from start
To finish , every thing explained throughly to
Make the process simple and efficient to use. Many thanks to the team at Haart Weston-Super-Mare. We look forward to continued business with them
Matthew ยท 29 July 2019
Agent replied
Hi Matthew Pope, thank you so much for your positive comments about haart Weston-Super-Mare (Lettings)! I We are always more than happy to assist you if anything else comes up. Take care!
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5/5
GoogleA real pleasure to deal with these guys and gals , they made my moving experience as easy as they could, and a personal thanks to rob and Morgan for all there help, 5 stars all round
Dan ยท 29 July 2019
Agent replied
Dear Dan, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Weston-Super-Mare (Lettings)
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5/5
GoogleI have had excellent customer service, always very helpful and always return your telephone calls, and check up on the outcome of enquiry . I am extremely happy with the service from Mrs J McDonald .
Malcolm ยท 29 July 2019
Agent replied
Malcolm Pope, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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5/5
GoogleVery pleased and happy with our engagement with the Haart team in WSM over the years.
They are proactive and responsive at all times.
Thanks for Rob and Morgan for running an excellent business.
Renier ยท 26 February 2020
Agent replied
Dear Renier, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards haart Weston-Super-Mare (Lettings)
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5/5
GoogleI was lucky enough to get some advice given on the help to buy scheme to understand how it works and staff in there. So friendly and you feel welcomed when you go in.
Kareem ยท 15 January 2020
Agent replied
Dear Kareem, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received. Thank you again for your star rating! Regards haart Weston-Super-Mare (Lettings)
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5/5
GoogleA very efficient and friendly service.
Janet from the lettings team was extremely helpful and professional in finding us a new tenant for an empty flat.
I would definitely use Haart letting again.
Simon ยท 19 September 2019
Agent replied
Dear Simon, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards haart Weston-Super-Mare (Lettings)
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