5/5
Google5 star service, very professional.
Trusted Agent profile · Westmorland and Furness
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Thomson Hayton Winkley Estate Agents Westmorland and Furness reviews
★★★★★
174 reviews across 2 platforms
112 Stricklandgate, Kendal, Westmorland and Furness, LA9 4PU
Thomson Hayton Winkley Estate Agents's office in Westmorland and Furness, at 112 Stricklandgate, is rated 4.7 out of 5 across 174 reviews on two platforms, including 164 Google reviews rated 4.7.
Reviews
Every review we hold for the Westmorland and Furness office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service and support from this very professional estate agent.
Agent replied · 24 October 2023
Thanks Brian, we hope you've settled in to your new home.
5/5
GoogleHad experience with selling and buying a property with THW. Really impressed with the service. A friendly and professional team who were lovely to interact with. Would highly recommend THW. Can tell they care about doing things well. Would use them again.
5/5
GoogleVery good agent. I spent years dealing with other agents before using these guys. They were flexible on coming out to see me, quick to get the property on the market and found me a good tenant the following day. Nothing was too much trouble and will be using them again in the future.
1/5
GoogleUnprofessional staff, waiting six months a response to fix the main bathroom in our house. Not caring about the tenants.
Agent replied · 24 October 2023
Hello Thomas, many thanks to you and Dimitra for taking the time to write these reviews and I'm sorry that you feel this way. Please contact Clare Hoban at ch@thwestateagents.co.uk so we may investigate this matter further.
5/5
GoogleCommitted lovely knowledgeable staff. Consistently good service. Never gave up. Excellent communication: email and telephone. High quality advertising. Determined and professional. Their knowledge of local area is very helpful and they are extremely personable and make a stressful time more tolerable. Would highly recommend them.
5/5
GoogleI approached THW to handle the conveyancing process after hearing positive reviews through word of mouth. These proved to be well-founded, and I took great comfort from the efficiency and pragmatism with which Kate handled the case (and her colleague when covering). I would highly recommend.
5/5
GoogleMy family and I first had contact with the lettings team around a year ago, when we were looking to move back into the area and rent a property. From the off Diane, and latterly Ashleigh, have been a pleasure to work with. From the outset …
5/5
GoogleWe were delighted with the cheerful, willing assistance of the THW Kirkby Lonsdale team when we were purchasing our house. They liaised promptly with the vendors whenever we had a query, or wished for further viewings, and were always there …
5/5
GoogleAfter selling our house we needed a rental property. We were let down by one letting agent last minute. These guys were quick to book a viewing on a rental property and get the process through quickly so we could complete on the sale of our house.
5/5
GoogleAn excellent company to work with. The team are professional and always willing to help in any way required. The business is forward thinking and keeps up to date with the latest technology to ensure a personal and five-star service for their customers.
5/5
GoogleWonderful professional and friendly team at THW. Nothing too much trouble and kept me informed of the sale process throughout. Would happily recommend.
5/5
GoogleAn excellent company to work with. The team are professional and always willing to help in any way required. The business is forward thinking and keeps up to date with the latest technology to ensure a personal and five-star service for their customers.
1/5
GoogleAVOID. Had the worst experience renting at Riverside place. Got mold positioning, our …
1/5
GoogleJust bad! Save yourself the hassle and don't use them!
Agent replied · 24 October 2023
Hello, thank for taking the time to post this review. We have company policies and procedures in place that are there to protect our landlords and tenants which were followed and you were made aware of. I am sorry you were unhappy with the … More
5/5
GoogleLaura Bromwell from THW helped me to find immediately the perfect business office in town for the right price!
5/5
GoogleFrom our initial enquiry through to the present moment in time you have fulfilled any questions we have asked.
1/5
GoogleRude staff and very unprofessional!! Definitely avoid using them!!
Agent replied · 24 October 2023
Hello Georgia, thank for taking the time to write your review, unfortunately we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If … More
1/5
GoogleVisited office as interested in renting one of the properties that they had advertised. Lettings specialist was on the telephone. Waited for 15 minutes then was told he might be some time! Staff took phone number and advised he would …
5/5
GoogleDon't often post reviews ... but found Estate Agency not only welcoming but proactive. A friendly bunch who tuned in quickly to my needs and requirements. Face to face contact spot on. Very refreshing.
5/5
GoogleExcellent agent. Due to relocating to the area I found it difficult to lliase with other agents on viewings and some never even called back. Thomson Hayton Winkley really went of their way to accomodate me.
5/5
GoogleBest estate agents i have ever dealt with. Very professional, friendly and keep you informed every step of the way.
1/5
Googlerude staff! "we don't get any properties over night!" one of them said on the phone. because You couldn't delete or mark the properties as not available , advertised online! being treated unfairly .
1/5
Googlerude staff! "we don't get any properties over night!" one of them said on the phone. because You couldn't delete or mark the properties as not available , advertised online! being treated unfairly .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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