Trusted Agent profile · Westminster
★★★★★
957 reviews across 2 platforms
211-213 Sutherland Avenue, London, W9 1RU, Westminster, W9 1RU
Winkworth's office in Westminster, at 211-213 Sutherland Avenue, is rated 4.0 out of 5 across 957 reviews on two platforms, including 95 Google reviews rated 4.9.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful team from the Kensal Rise…
Very helpful team from the Kensal Rise branch who weree very patient and dedicated despite the up and downs. would recommend using them!
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!
5/5
TrustpilotFound us a tenant!
We were struggling to find tenants for our flat and Winkworth Kensal Rise team stepped up and found someone for us. Great updates on appointments and feedback and overall really good communication.
5/5
TrustpilotGreat service
I would highly recommend the lettings team’s services. Natasha is very helpful and has a professional and proactive attitude and approach.
5/5
GoogleIncredibly happy with the service provided by Roo at Winkworth. He was super proactive, always contactable, discussed all my options with me as we went through the process and secured me great tenants. 5 stars to Roo from me
5/5
Trustpilotgreat agents we've sold and brought…
great agents we've sold and brought with them and now use as our letting agents .. Linda provides great advice and service on the lettings team
5/5
TrustpilotWinkworth found the perfect tenant and…
Winkworth found the perfect tenant and were very helpful throughout the whole process.
Thank you so much for taking the time to leave an excellent rating.
5/5
TrustpilotA great personal touch
The service was excellent and the personal touch style of letting was very good.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotGreat
Received outstanding service from Farah Sadiq. Amazing at helping us through the whole process and answering all our questions.
We're happy to see that you had a 5-Star experience. Thanks for sharing.
5/5
TrustpilotExcellent experience working with…
Excellent experience working with Winkworth. They went above and beyond for us. Highly recommend them.
5/5
TrustpilotI highly recommend Winkworth’s team
I highly recommend Winkworth’s teamFrom my own experience- friendly, available, efficient. Absolutely top notch service. Wouldn’t rent my property without them! 5*
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotExcellent, Prompt Service
I rented my first property through Winkworth with my partner; we have always received very prompt and professional service whenever we have needed anything seen to in our flat. The staff are friendly and the system used for reporting maintenance is quick and easy. I would recommend Winkworth, and would definitely feel happy and secure using them again in future.
5/5
TrustpilotExcellent, Prompt Service
I rented my first property through Winkworth with my partner; we have always received very prompt and professional service whenever we have needed anything seen to in our flat. The staff are friendly and the system used for reporting maintenance is quick and easy. I would recommend Winkworth, and would definitely feel happy and secure using them again in future.
5/5
TrustpilotVery professional and supportive service
Very professional service in support of a sale. Good follow-up - progression and very happy with overall agency sales. I would recommend.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future!
5/5
TrustpilotThe staff go the extra mile
The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)
1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Thank you so much for your kind words!
1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Thank you for a great review, Charlie!
5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
