Savills Mayfair & St James?s reviews in Westminster

★★★★★ 5/5

Trustpilot

Excellent Service

We have recently exchanged contracts on a property we are purchasing through Savills in Truro. We dealt with Chris Clifford and Helen Boss who were professional, polite and extremely helpful. Although we were not their clients they were in regular contact with us and kept us up to date throughout the process. In fact we had more contact and help from Savills than our own estate agents who we were paying. We highly recommend Savills and we will certainly be using them ourselves in the future. Thank you Chris and Helen you have been fantastic.

Ann · 29 April 2021

★★★★★ 5/5

Trustpilot

In these Covid times I was not…

In these Covid times I was not expecting the sale of our property to be an easy experience, especially from 1000 miles away. Adam Smith was not only very professional but went way beyond the call of duty. All our paperwork for the buyer and solicitor was in the flat and he painstakingly went through it all for me. He also organised a very competent firm to organise our goods before removals. And he achieved a good price for the flat. A good man to know!

Customer · 29 April 2021

★★★★★ 5/5

Trustpilot

Selling your home is not easy

Selling your home is not easy. No matter how organised and how relaxed we were at the onset, the process is stressful and fraught with unforeseens, but Tom Bedford was the most wonderful agent we could have hoped for. He worked hard to keep both parties on track from the initial offer through to completion. His calm, honest, charming and cheerful demeanour made entire process infinitely easier. We have recommended him to all our family and friends without hesitation.

Mrs · 7 July 2021

★★★★★ 5/5

Trustpilot

Claire Reynolds

Claire Reynolds has been in the real estate business for 16 years and loves her job. You can tell - she is extremely good at it and I have never seen her without a big smile. I have been very impressed with her professionalism at every step of selling our family house. At the start of the process we got three different valuations and hers ended up being spot on. She and Savills' PR department worked very hard to present our property in the best possible way - I was very pleased with the listing particulars and our post received over 8,000 likes on Savills instagram account.Claire gave me feedback after every viewing, remained positive and Savills sent regular updates on progress. Claire had a targeted approach - the first viewer through our front door ultimately was our purchaser with her second viewer just as keen but, due to Covid, slightly behind in timing.So many prospective purchaser’s now have buying agents. Claire and her expertise weights the odds in your favour. She also worked to protect us from the inevitable static that can arise in the period between a successful offer and exchange as a result of the purchaser’s surveyor, architect, buyer’s agent and solicitor all trying to get the very best for their client. She is commercially minded and drives the deal forward with an iron fist in a velvet glove. Claire is very supportive and every interaction I have ever had with her ends by her saying “ Please let me know if there is anything else I can do to help”. Her recommendations of two conveyancing solicitors (ours had retired to Malta) and a removals firm were all excellent.It goes without saying I cannot recommend Claire highly enough - and will be doing so to all my friends.

Anne · 20 April 2021

★★★★★ 5/5

Google

Pritesh Makwana has been a great building manager, always professional, responsive, and helpful. He handles issues quickly and makes living in the building smooth and stress-free. Much appreciated!

Anastasia · 16 February 2026

★★★★★ 5/5

Google

Received excellent support from Bethany Brown and Savills Team Mayfair. I would highly recommend Savills and especially Bethany as a real estate agent as she was prompt, honest in her advice, and guided us through the process very well.

Umar · 10 October 2024

★★★★★ 5/5

Trustpilot

How to make moving home a pleasure

Extremely pleased with the superb service we received from Melissa Gallagher in handling all aspects of our home sale. Whatever issues occurred Mellissa remain calm and super efficient in the way we moved towards a firm sale. We were kept informed of progress and appreciated the personal service we received. My wife and I were highly delighted with the service received from Savills overall and in particular Melissa. Howard & Myra Greenwood

H · 20 June 2022

★★★★★ 5/5

Google

Imy went above and beyond to help us purchase our apartment. She was very efficient, responsive and professional throughout. Thank you!

Nicholas · 2 June 2025

★★★★★ 5/5

Trustpilot

Huge thank you to Pauline Kay and…

Huge thank you to Pauline Kay and Savills for selling our home.They was outstanding and got our home sold in no time Pauline truly was fantastic to deal with.Moving home can be very stressful and while in a chain can be a slow Process,But Pauline and Savills were on the ball and kept on pushing for it to move quickly, even looking after other clients in the chain who wasn’t their clients to get the process moving along and making it as stressful free as possible.If we was to ever move again we would only use Savills thank you for all your hard work xxx

Mandy · 2 February 2021

★★★★★ 5/5

Trustpilot

Jasmine Lawrence

Jasmine has been amazing throughout the whole letting process. From the moment of viewing right up to moving in (last Saturday) and checking in afterwards she has been there and incredibly supportive every step of the way. I'm self-employed which is not the easiest to manoeuvre when comes to renting but Jasmine kept on top of everything and kept me informed every step of the way. I cannot speak highly enough of her professionalism and dedication. Thank you Jasmine!

Virginia · 21 April 2021

★★★★★ 5/5

Trustpilot

Jess Exley is amazing!

I don't usually give reviews in all honesty, but Jess Exley has got to be mentioned because I am beyond impressed! She has been the most helpful individual I have ever worked with when looking for a property. From the moment I showed my interest in a place, she has been on top of everything and has taken away all the stress and worry involved with finding the right property for me and my partner. With her constant updates, she never shies away from any task and has answered every single question (and there have been many to say the least!) with such professionalism and an impressively quick turnaround time. A huge thank you to Jess for all she has done. Savills - you truly have an asset who is amazing at her job! Thanks to Jess' hard work and her going above and beyond to meet our needs, you have another very happy and satisfied customer.

Ibrahim · 12 January 2021

★★★★★ 5/5

Trustpilot

Wonderful Service

My brother in law fell ill and we were tasked with selling his property. Where to begin?

Doreen · 20 August 2026

★★★★★ 5/5

Trustpilot

Tenant review

We've had several issues with the property we were renting and Yato has been very helpful, responsive and assisted us in all our requests to the landlord. We were very happy with the service. Thank you very much again!

ClemVS · 24 September 2024

★★★★★ 5/5

Google

I wanted to thank Alex Hewitt who helped us finding the perfect flat in Mayfair. Alex was highly professional, providing great support in a friendly manner. It was not an easy job as we arrived from the US with no idea of the amount of paper work that needed to be done. Thank you Alex for your advice , your patience and your efficiency! Veronique & Vianney Vales

Veronique · 26 October 2022

★★★★★ 5/5

Trustpilot

Excellent service

We have been greatly impressed by the service received from all of the team at Savills from start to finish. They went out of their way to make a very complicated sale as simple as possible for us. They were very respectful and sensitive to our needs and we really felt they were working with our best interests as their primary focus. They worked extremely hard (often late into the evenings) to make sure we knew what was happening and to answer any queries we might have. I would like to particularly thank James Barnett for his kindness and dedication to helping us to achieve the sale we needed. I would not hesitate to recommend them to others, and would happily work with them again in the future.

T · 3 December 2020

★★★★★ 5/5

Trustpilot

Bought & Sold through Savills

Having bought and sold through Savills this time around, to Ruaraidh and the team in Aberdeenshire & Angus, thank you so much for your diligence and professionalism. For us, this move has been quite a journey and you have played a key, supportive role in all aspects. I don’t believe the outcome would’ve been quite the same if we’d chosen other agents. Many thanks, we are truly grateful.

Mark · 24 October 2022

★★★★★ 5/5

Google

Everyone at the Mayfair office at Savills are amazing! Very friendly, knowledgeable and attentive, they understand your needs and act fast to fulfil any requests. I can't recommend them highly enough.

Simon · 10 May 2026

★★★★★ 5/5

Trustpilot

Danielle has been professional and…

Danielle has been professional and helpful and, when I spoke to her on the phone, today, we had a good discussion about the property that she's managing on our behalf and how best to move things forward. I'm appreciative of her insights and advice.

J · 26 June 2024

★★★★★ 5/5

Trustpilot

We have dealt with Chris...

We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.

Kate · 13 November 2020

★★★★★ 5/5

Google

Amazing service and very professional and responsive. My agent Mr. Dean Elgafar was not only very helpful but also; when I didn’t like the original apartment I went to view, Mr Dean Elgafar went out of his way to find me a place that not only am I in love with, but is also within budget range, met all my requirements and was within close radius to my university. Customer satisfaction is really something Mr. Dean Elgafar cares about as we could’ve easily settled for the original apartment I went to view but when I told him my comments and concerns in less than 48 hours he had found me my dream apartment. I literally couldn’t be happier !PositiveResponsiveness, Quality, Professionalism, Value

Raghad · 26 October 2020

★★★★★ 5/5

Google

Claire Reynolds and her team at Savills we’re superb selling our 3 bed flat in Marylebone - incredibly efficient, professional, caring, and hard working. Claire found us a buyer within a week of instructing her and negotiated a very good deal for all parties. She was also very proactive during the conveyancing process and even helped reassure the seller and other estate agent on our onward purchase that all was well. Would thoroughly and absolutely recommend Savills. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Edward · 26 October 2020

★★★★★ 5/5

Trustpilot

Worked hard in a slow market

Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.

Owen · 30 April 2026

★★★★★ 5/5

Trustpilot

House sale

We selected Savills to sell our home last year which they did within a few days. Unfortunately owing to a combination of circumstances we had to postpone the sale which was reestablished earlier this year again within a few days with contracts being exchanged in around six weeks.The combination of a very strong brand and highly motivated knowledgeable staff in Stamford is a winning combination and we wouldnt hesitate to recommend them.

Peter · 13 April 2022

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.

Marc · 3 October 2020