1/5
poor
dishonest, unreliable, inconsistent
Agent replied · 23 November 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
Trusted Agent profile · Westminster
★★★★★
1,829 reviews across 2 platforms
302 Elgin Avenue, London, W9 1JS, Westminster, W9 1JS
Savills's office in Westminster, at 302 Elgin Avenue, is rated 4.2 out of 5 across 1,829 reviews on two platforms, including 96 Google reviews rated 4.9.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
1/5
poor
dishonest, unreliable, inconsistent
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
Excellent service all round
Dear Benjamin Thank you for taking the time to review our service - feedback is always incredibly helpful. I am delighted your experience of Savills was such a positive one. Kind regards Claire Reynolds Director Co-Head of Prime Central London Residential
1/5
not great estate agent as expected poor…
not great estate agent as expected poor service
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
We reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
Bad customer service
Bad customer service . Bad everything
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
Extremely helpful
Extremely helpful, efficient and thoughtful.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
Excellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
Savills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
Superb
Helpful, hardworking and unflappable.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
External cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
good experience
Lauren helped us check out and she is very responsive.
1/5
Dishonest
Dishonest, unapologetic, rude and arrogant.
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
Excellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
kind and helpful
ready to help, kind and professional
5/5
I moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
John Donohoe at Savills not only found us our perfect flat, he was also endlessly helpful and patient throughout the purchase process. We really felt he delivered over and above all expectations. Thank you!
5/5
Great service from a professional and…
Great service from a professional and polite team
4/5
I've been in touch with Ioanna during my recent flat search and she was incredible nice and always able to accommodate my availability for viewings.
1/5
Toxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
1/5
Stop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
5/5
The Best Agency
5/5
Brilliant
they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them
1/5
Auction Property
5/5
Professional, fast and flexible. Great service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Westminster office has 1,829 reviews across two platforms: 96 on Google, 1,733 on Trustpilot (across the whole business).
Savills Maida Vale & Little Venice is rated 4.2 out of 5 across all 1,829 reviews, and 4.9 out of 5 on Google from 96 reviews.
Savills Maida Vale & Little Venice, 302 Elgin Avenue, London, W9 1JS, Westminster, W9 1JS.