Trusted Agent profile · Westminster

Savills Maida Vale & Little Venice reviews in Westminster

4.2

★★★★★ Great

1,841 reviews across 2 platforms

302 Elgin Avenue, London, W9 1JS, Westminster, W9 1JS

Savills's office in Westminster, at 302 Elgin Avenue, is rated 4.2 out of 5 across 1,841 reviews on two platforms, including 99 Google reviews rated 4.9.

Google logo

4.9 / 5

99

Reviews on Google

This office

Trustpilot logo

1,742

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tom Hyde has been the model of…

Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.

Trevor · 5 September 2019

5/5

Trustpilot

I truly enjoy working with Sam Ing

I truly enjoy working with Sam Ing. He is always both professional and responsive.

LaToyia · 18 April 2023

Agent replied · 23 November 2024

Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam

5/5

Trustpilot

Great support and communication from Natasha

I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.

Diana · 16 April 2024

5/5

Trustpilot

Sophia Farwell managed our sale from…

Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.

Tom · 9 January 2023

Agent replied · 23 November 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia

5/5

Trustpilot

Excellent professional service

Very supportive and super quick to respond to any query. Kept me calm!

Liz · 13 May 2023

Agent replied · 23 November 2024

Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Professional and responsive service.

Mark Fell handled my enquiries from the Savills Waterloo office and was extremely professional throughout the process, always responding very promptly to my queries. I would definitely recommend this service.

Torsten · 8 February 2021

Agent replied · 23 November 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Terrible

Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.

May · 21 April 2022

Agent replied · 23 November 2024

We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.

5/5

Trustpilot

Excellent all round

Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.

Alex · 29 June 2021

Agent replied · 23 November 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Google

Savills is a welcome business in the local area. Since they have established themselves the local market has become buoyant and competition has resulted in better services for the purchaser as well as the vendor. Staff are extremely professional & courteous especially dealing with Rupal Patel who has in-depth local expertise of W9/NW8 areas and is an extremely responsive professional. Overall, a great experience and I would highly recommend.

Deepak · 25 October 2017

5/5

Trustpilot

Chloe and Carina in the Wapping office…

Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.

Jason · 13 September 2019

Agent replied · 23 November 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

Savills Stamford

Savills Stamford, from day one took over and shown people round, they were here all the time.line of communication was very good.you could contact them any time very supportive and helpful at all timeshighly recommend

Ali · 8 January 2024

5/5

Trustpilot

Sale of our Barn Sept 2020

Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.

MR · 15 September 2020

Agent replied · 23 November 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Thanks for the Jess Help

Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.

Tao · 10 December 2020

Agent replied · 23 November 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Outstanding service from Daniel Omell

Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.

Nicolas · 7 June 2022

Agent replied · 23 November 2024

Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel

2/5

Trustpilot

Sent negative feedback re the new sale…

Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.

AN · 28 August 2022

Agent replied · 23 November 2024

We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com

5/5

Trustpilot

Very helpful and trustable agent.

Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.

Tianzhuo · 11 February 2022

Agent replied · 23 November 2024

Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna

5/5

Trustpilot

An excellent experience

An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.

Peter · 13 August 2021

Agent replied · 23 November 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great support.

The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.

S · 23 May 2020

Agent replied · 23 November 2024

We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

My daughter has rented a property from them

My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained

Kate · 25 November 2020

Agent replied · 23 November 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Nice people. Ineffective service.

Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.

Peter · 4 July 2023

5/5

Trustpilot

I am severely autistic

I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.

Hugh · 24 April 2024

5/5

Trustpilot

Good job Savills

Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.

Lesley · 28 June 2023

5/5

Trustpilot

This is a rating for Lauren Sullivan

This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.

DIDOG · 20 February 2024

5/5

Trustpilot

The Sales team gets 5 stars

The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars

Mark · 5 July 2022

Agent replied · 23 November 2024

Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.

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