Trusted Agent profile · Westminster
★★★★★
1,841 reviews across 2 platforms
302 Elgin Avenue, London, W9 1JS, Westminster, W9 1JS
Savills's office in Westminster, at 302 Elgin Avenue, is rated 4.2 out of 5 across 1,841 reviews on two platforms, including 99 Google reviews rated 4.9.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
5/5
GoogleGreat experience working with Savills. You are lucky if you get to work with Ioanna - great job done by her! End to end experience was amazing - right from the viewings to the contract signing and finally the move and check-in, everything was seamless. We viewed apartments through multiple agencies and working with Savills was the best. They have the best collection of houses in the market, and offer the best services.
5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotWe used Paige Ford to rent out our…
We used Paige Ford to rent out our property and she has been excellent, always available and prompt. Always provides timely updates and great advice whenever we need it.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Paige
1/5
TrustpilotUnfortunately Savills
Unfortunately. The phrase most often used by the "negotiator" who was nothing like a negotiator. Every email began with the word and every phone conversation ended with it. So unfortunately for Savills we decided on another property. A fitting end to a dismal relationship.
We are sorry to hear this and would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to SDewey@savills.com so that we can address your concerns.
5/5
TrustpilotWe found Savills to be professional
We found Savills to be professional, helpful and friendly.They were very efficient and willing to undertake tasks on our behalf.We have nothing but praise for their work.Krysia
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotWe found team in Truro extremely…
We found team in Truro extremely helpful and approachable whilst selling our cottage. They made it a fun and fairly stress free operation. I would not hesitate to use them again or to recommend them to friends
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotGreat communication has been the key…
Great communication has been the key factor is selling this new home. Troy ensured everyone was certain of what needed to be done next and who needed to it. Thank you for all your hard work.
It has been a pleasure to act for you on this sale and we look forward to working with you in the future. Regards, Troy
1/5
TrustpilotDisappointing after 3 years
Disappointing after 3 years. Very little comms, unfounded claims(proven by disputes agency) and the exit was incredibly unprofessional. One or two pleasant responders but will never use again.
Than you for your review, and we would be keen to find out more of your experience. If you'd like, please email further details to socialmedia@savills.com
1/5
TrustpilotSavills is terrible
Tenant’s requests are ignored, repairs are not easily made, only high rent costs are paid and the level of professional cleaning they used is also very poor. Anyway, a huge disappointment and terrible !!
1/5
TrustpilotSavills commercial sector breaks every…
Savills commercial sector breaks every rule UK Law and RICS put on earth
Hi Terry, we would like to find out more with regards to your review, and would ask you to send further detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotBattersea Park Flat Hunt for First Time Buyer
Savills were brilliant throughout my 18 month flat hunt for my first property purchase. They're patient, professional, and live up to all expectations.Even for a first time buyer, they are a helpful house, not simply for £1m+ properties.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
GoogleWe were very lucky finding a house so quickly through Jamie Walker at Savills. I can highly recommend Jamie as an agent and Savills as an agency.
1/5
TrustpilotTerrible experience
Terrible agency, the agents aren’t professionals at all. After 10years of renting places all over the UK, never had such a bad experience than this one with Savills, with whom I worked for the first time. Do NOT go through them.
Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can investigate.
5/5
TrustpilotSavills were entrusted to sell my…
Savills were entrusted to sell my house. They went about the whole process very professionally, courteously and with great application. They were knowledgeable and gave relevant advice as required.
Thank you for your kind words. We are delighted to have been able to help with the sale of your house. Regards,The Savills Team
5/5
TrustpilotGreat experience with Savills
Great experience with Savills and Michael Churchill especially, who found us the perfect house and was incredibly helpful all the way through the process. Five stars to Savills and to Mike. Thank you so much.
Hi David, itwas my pleasure. I really appreciate you taking the time to review, and wish you all the best for the future!Regards, Mike
1/5
TrustpilotThey NEVER replied to all the emails I…
They NEVER replied to all the emails I ever sent them.. they are really unprofessional
Hi Andrea, we are sorry to hear this and hope you can provide us with more information so we can ensure contact. Please email socialmedia@savills.com with further detail and we can resolve.
5/5
TrustpilotSavills are a fantastic company to work…
Savills are a fantastic company to work with and I have a fantastic relationship with their Associate, Anjanee Kotecha. She values her tenants and clients alike and is always willing to go above and beyond for them.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
GoogleLuke is extremely helpful and professional! Strongly recommend!
5/5
TrustpilotThanks to Savills and Fiona Wither for managing our property
We've been working with Savills for the past three years to let out and manage an apartment rental. They've always been quick to respond and get maintenance issues sorted quickly and have prevented us from having any issue with the tenants. Really appreciate the help.
5/5
TrustpilotThat's really reliable service
I had a problem with floor heating and thanks to my property manager Monique Thanks to her all problem were sorted out
Thank you so much for your review, Taisiya, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Monique
5/5
TrustpilotRental search
We dealt mainly with Paige Ford, who was incredibly helpful with our rental search. Clear communications, responsive and friendly. Excellent service all the way through. Thank you
Thank you for your kind words, Ruth. It was my absolute pleasure!Regards,Paige
5/5
TrustpilotVery efficient service
Very efficient service from the vendor’s agent (Sophie Norris), responsive and helpful and good at coordinating and moving things along from offer stage to completion.
I really appreciate your kind review, and very happy to have helped.Regards,Sophie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
