Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSophia Farwell helped with the sale of…
Sophia Farwell helped with the sale of my Mother's property. She kept me informed every step of the way keeping us up to date and moving the sale forward both quickly and smoothly. A fantastic service, we will recommend to family and friends. Thank you!
Sally · 1 December 2022
Agent replied · 23 November 2024
Thank you, Sally, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Sophia
★★★★★ 5/5
TrustpilotChristianne
Christianne. P was really helpful in getting an electrician out to inspect a faulty socket.
Alex · 12 November 2025
★★★★★ 5/5
TrustpilotPaul Eaton was great to work with
Paul Eaton was great to work with. Very efficient and professional.
Nicola · 27 July 2020
Agent replied · 23 November 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotElizabeth was the most helpful agent
Elizabeth was the most helpful agent, and made sure everything ran smoothly
Becca · 10 March 2020
Agent replied · 23 November 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotSavills Insurance Claim handling
Savills, and Christianne particularly, has done a great job over the last 18 months handling an insurance claim and property re-fit.
James · 12 September 2025
★★★★★ 5/5
TrustpilotShan Elario very helpful …
To complete my tax return I required some information and a particular document and Shan Elario provided this hopefully and promptly.
Tony · 10 September 2025
★★★★★ 5/5
TrustpilotProfessional & friendly
We had a very positive experience working with the team at Savills. They were highly professional, knowledgeable, and took great care of us as clients throughout the entire process. They made our buying experience (which was quite stressful for other reasons!) smoother. I have already recommended their services to anyone in need of a friendly reliable estate agent.”
Gayle · 9 April 2024
★★★★★ 5/5
TrustpilotFantastic service
My wife and I are delighted with our new property andwe wish to thank you and the rest of the team at Savills in assisting us throughout the purchase process. Yourwhole service is exemplary. We have been kept fullyupdated throughout the whole process and our telephone calls have always been returned. The servicethat Savills provide is nothing short of truly professional.thank you all very much.
Richard · 4 November 2023
★★★★★ 5/5
GoogleWe had the pleasure to deal with Ioanna and she was very helpful, Honest and responsive to all of our queries. We ended up finding another place but if I had to look for a place in the future I would definitely trust Ioanna to work in our best interest :). Thank you.
M · 10 October 2021
Agent replied · 23 October 2024
I’m so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
Euan Williams - Head of Office
★★★★★ 5/5
TrustpilotCarlsberg Don't do letting agents but if they did it would be called Savills
The crew worked tirelessly to rent out our home for us- key observations 1. highly professional 2. transparent and open- no B/S3. managed our "rent in covid-19 lockdown/find a family tenant" expectations superbly 4. easy process 5. nice people to deal with - no fools in any of the steps / teams/ process6. Sandy rocks
Andrew · 10 May 2021
Agent replied · 23 November 2024
Dear Andrew,Thank you so much for taking the time to review our service. We are really glad we were able to help with finding tenants for your beautiful home and we hope everything goes well with the tenancy.Regards,Sandy
★★★★★ 5/5
GoogleJamie Walker was the consultant who helped me with finding my dream house. He has been very patient, showing different options AND helping me with the pros/cons of each option. It was a very good experience and I did not feel I am alone. HIGHLY RECOMMENDED
Mo · 25 October 2018
★★★★★ 5/5
TrustpilotDiligent, tenacious & supportive
Savills, looked after the sale of my home very well indeed.Matt and all the staff had knowledge of my home therefore could give advice to potential clients. Even the after sales service was extremely efficient and supportive.I recommend Savills, to anyone who needs that extra bit of service and kindness.
Pauline · 5 March 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. I am very grateful for your kind words and hope to work with you again in the future.Regards,Matt
★★★★★ 5/5
TrustpilotFantastic job done by Peter and Emily…
Fantastic job done by Peter and Emily on the sale of my property, its been a long road, but they were professional and courteous and went the extra mile to make sure things went as smoothly as possible, thank you!
Corinne · 6 April 2023
Agent replied · 23 November 2024
Thank you, it was our pleasure, Corinne. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Peter & Emily
★★★★★ 5/5
TrustpilotThe check out was very smooth
The check out was very smooth! Vivian Has been supporting and processing it very efficient. Thanks
W · 20 October 2025
★★★★★ 5/5
TrustpilotSarah at Savills has done a great job…
Sarah at Savills has done a great job assisting while i have been renting a property which she has managed.
Peter · 9 September 2025
★★★★★ 5/5
TrustpilotAngus Wong and Sandy Sitlani have given…
Angus Wong and Sandy Sitlani have given us excellent service. Couldn't be happier.
Eric · 31 October 2024
Agent replied · 23 November 2024
Thank you for your feedback, Eric. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotBoth Ruaraidh Ogilvie and Sandra…
Both Ruaraidh Ogilvie and Sandra McGregor have provided a 5 Star service. They have kept me updated at all times especially over the COVID-19 situation as to viewings on my house and also shown people around the house due to myself living away from the area. I would highly recommend Savills to any family and friends.
Hazel · 4 December 2020
Agent replied · 23 November 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotThank you Savills.
Our successful sale is solely down to the friendly, helpful, and knowledgeable support provided by Savills - and by Jamie Morton in particular. Nothing was too much trouble and his extensive experience of the market ensured we achieved the best possible price. We must also mention the comprehensive and extremely attractive brochure.
Sandy · 28 September 2021
Agent replied · 23 November 2024
Many thanks for your kind comments Sandy, and very best wishes for your new home when you finally get there! Jamie
★★★★★ 1/5
TrustpilotThis is regarding the south Dublin office. Terrible service
This is regarding the south Dublin office, Bad customer service, rude, impolite and unprofessional, unnecessary attitude when asking about the electricity meter, simple request. I’m always nice and articulate and yet the attitude coming from Savills is baffling to say the Least. Please avoid this agency at all costs when renting or buying, selfish and don’t care about you period.
Irishvoice · 7 May 2019
Agent replied · 23 November 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to Carole Bratt, Director of Client Relations, at CBratt@savills.com so that we can investigate this.
★★★★★ 1/5
TrustpilotNever answer the phone or reply to emails
I have tried many many times to call, but they never answer the phone or reply to any emails. I have great concerns over the massive hike to the quarterly service charge from £766.29 to £1060,92 but cannot discuss it with anyone - dreadful company
Mr · 1 September 2022
Agent replied · 23 November 2024
We are very sorry to hear of this inconvenience, and would like to look at providing a resolution for you. If you'd like, please email your contact details and the address and we will investigate.
★★★★★ 2/5
TrustpilotBasic agent in every sense
Basic agent in every sense. Money for old rope. Dealt with them for sale and purchase. Wouldn't bother again
Nick · 13 July 2024
Agent replied · 23 November 2024
Hi Nick, we are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
GoogleI must commend Ioanna Paloka as a great agent - professional, flexible, friendly, efficient and effective. She was always quick to respond to queries and to show properties at short notice. If you want a lettings agent with a can-do attitude, look no further.
Alan · 10 October 2022
Agent replied · 23 October 2024
Dear Alan,
Thank you for the review, it is always great to hear such good feedback for the team as they constantly strive to provide good service.
Thank you
Luke Hull
Lettings Manager
★★★★★ 1/5
TrustpilotI have tenancy contract which has…
I have tenancy contract which has finished two month ago and they did not gave me deposit back. There manager is very aggressive and zero polite with people. Contract has started 12th of March and apartment was not ready til 20th of March
Irakli · 10 November 2022
Agent replied · 23 November 2024
We are sorry to hear this and would like to provide a resolution for you. Please email further information and your contact details to socialmedia@savills.com so we can investigate.
★★★★★ 1/5
TrustpilotUseless book a day off for them then…
Useless book a day off for them then they tell me hour before my appointment they can't make it
Bella · 4 July 2024
Agent replied · 23 November 2024
Hi Bella, we are incredibly sorry for the cancellation; please let us know if an alternative time has been arranged, or provide more details to socialmedia@savills.com so we can look into arranging an appointment for a time that is convenient with you.
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