2/5
TrustpilotBAD CUSTOMER SERVICE!!
BAD CUSTOMER SERVICE!!! I put the 3 time this review, trust pilot delete all the time and I don’t understand why ??? That very strange!!!
Trusted Agent profile · Westminster
Savills Country Department reviews in Westminster
★★★★★
1,811 reviews across 3 platforms
33 Margaret Street, London, W1G 0JD, Westminster, W1G 0JD
Savills's office in Westminster, at 33 Margaret Street, is rated 4.1 out of 5 across 1,811 reviews on three platforms, including 4 Google reviews rated 2.0.
Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional and very competent
During a slightly complicated purchase, Savills did an excellent job of keeping things moving forwards. Kay McKluskey handled the purchase and we found her to be professional, friendly and incredibly responsive. We would have no doubts in highly recommending both Savills and Kay.
5/5
TrustpilotSavills provided an excellent service…
Savills provided an excellent service in marketing and selling Nether Balgillo famhouse.
Agent replied · 27 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotThe entire team led by Sue where on top…
The entire team led by Sue where on top of every aspect of the process, finding a buyer immediately and guiding us all through to exchange.
1/5
TrustpilotI am a tenant who rents a property…
I am a tenant who rents a property through Savills, they could not be any worse. Not recommended.
Agent replied · 27 October 2024
Hi Kevin, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotSavills were great…
My recent experience with Savills was excellent. Aileen dealt with the sale of my house and did a great job. She kept me informed and was enthusiastic and professional throughout. I am very happy with the service they gave
5/5
TrustpilotFabulous service from Jess Exley
A fabulous service from Jess Exley at Savills. Professional, helpful, friendly and very knowledgeable. Exactly what we needed when choosing our new home. Thank you so much for all of your time and effort, great job! We love our new place 😁.
5/5
TrustpilotSaville's were excellent throughout the…
Saville's were excellent throughout the process of buying our house. Honest, transparent and always helpful, we were very well served.
1/5
TrustpilotProbably the worst customer service I have ever experienced!
We’ve just had to pull out of our sale and purchase, mostly due to developers solicitors being unreasonable, which isn’t Savills fault. However, what I am absolutely gobsmacked at is the appalling customer service received by 2 Savills members of staff on site. Arrogant, opinionated,rude, deceitful, argumentative....where to begin!
4/5
TrustpilotGot the house we wanted
Savills team helped us navigate a tricky purchase to a tight deadline.
Agent replied · 27 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotThese agents do not help vulnerable…
These agents do not help vulnerable tenants. They are con artists and should be avoided at all costs!!
Agent replied · 27 October 2024
Hi Deb, we’re sorry to hear your feedback. Please can you email lettingscustomerservices@savills.com with further information? We will then be able to investigate this. Thanks
1/5
TrustpilotWould avoid and all costs
Would avoid and all costs, liars, and try to keep deposits.
5/5
TrustpilotSell with the experts
Reliable, personal and professional with unique experience and expertise. Sold
Agent replied · 27 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotGreat service from Harry Fisher in a…
Great service from Harry Fisher in a very difficult market.
Agent replied · 27 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotProfessional and efficient!
Very professional and efficient service. I would highly recommend.
Agent replied · 27 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotAziz from Savills was efficient
Aziz from Savills was efficient, responsive, kind and patient though out the entire process. We found a lovely flat for our family
5/5
TrustpilotGreat Service throughout
Knowledgable, professional & caring service from the whole team. Very rare to find!
Agent replied · 27 October 2024
Thank you for your kind words and for taking the time to post a review.
1/5
TrustpilotThey Never disappoint…
They Never disappoint you...Disgraceful, continuing to let properties with known known safety concerns.
Agent replied · 27 October 2024
We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss this further please email us on LettingsCustomerServices@savills.com
5/5
TrustpilotFriendly The friendly service guiding me through…
The friendly service guiding me through the whole process of selling my property
5/5
TrustpilotQuick to respond and very efficient
Quick to respond and very efficient. Booked contractors in within a day or two.
5/5
TrustpilotIt was a complex transaction and I…
It was a complex transaction and I commend Laura for putting the deal through, I am very happy with the service
5/5
TrustpilotWonderful team
Wonderful team. Superb communication and professionals. Pleasure to deal with.
5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 27 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Country Department
How many reviews does Savills Country Department have?
Savills's Westminster office has 1,811 reviews across three platforms: 4 on Google, 1 on Yell, 1,806 on Trustpilot (across the whole business).
What is Savills Country Department's rating?
Savills Country Department is rated 4.1 out of 5 across all 1,811 reviews, and 2.0 out of 5 on Google from 4 reviews.
Where is Savills's Westminster office?
Savills Country Department, 33 Margaret Street, London, W1G 0JD, Westminster, W1G 0JD.
