Savills Country Department reviews

★★★★★ 5/5

Trustpilot

Shikha was really helpful

Shikha was really helpful. My fridge broke down and she liaised with the landlord and several people to get the cupboard out and a new fridge in. I have a busy job and could not co-ordinate being in for all the visits. However Savills are always so helpful in making sure things can happen as quickly as possible. I'm really grateful for the communication and clarity - made a stressful situation much more manageable.

Farzana · 28 August 2026

★★★★★ 5/5

Trustpilot

Thank you to Tanika at Savilles

I found Tanika who works as Savilles to be friendly, professional and honest also which helped me to make informed decisions for viewings that she had also organised for myself to find a rental property. I found Tanika also took the time to answer any questions that I had as I had not rented for nearly 10 years and a lot had changed in that time and this was extremely helpful in my search of a property. Tanika was thorough in her approach when sharing potential properties with myself which gave me the confidence to find a rental property which ticked all the boxes that I wanted in my opinion. Many thanks for your help Tanika, from a happy customer, Tracey

Tracey · 5 May 2026

★★★★★ 5/5

Trustpilot

Peace of mind for overseas landlords

Savills have been managing my property whilst I’ve been working abroad for nearly 2 decades. I strongly recommend Savills for the consistent service they provide. Most recently Shan Elario has been my property manager. Shan is prompt and efficient responding to questions and queries, and effectively deals with any issues that arise. It gives me great peace of mind being able to trust Savills & Shan to look after my interests whilst I’m thousands of miles away in a completely different time zone.

Christopher · 1 May 2026

★★★★★ 5/5

Trustpilot

Extremely smooth end of tenancy experience thanks to the Savills staff

Shan Elario has been extremely helpful and supportive in the whole end of tenancy process. We were stressed and busy with our home move and he made sure that any issues with the end of tenancy were addressed swiftly and resolved to the satisfaction of both us and the landlord. We really appreciate his professionalism and diligence through the entire process.

Zeena · 21 August 2026

★★★★★ 5/5

Trustpilot

The Legend of Sarah Fernandes - Property Manager Extraordinarie

Sarah Fernandes was our Property Manager. She was an excellent property manager over our 3 year tenancy. She was prompt, professional, and her communication tone was always collaborative. We generally had normal house issues during our tenancy (leaky faucet, replacement window sash) but in one extraordinary circumstance where our radiator started leaking on a Saturday, Savills arranged an emergency plumber to come resolve it over the weekend without fuss.

Chris · 15 June 2026

★★★★★ 5/5

Trustpilot

Daniel was superb in every way

Daniel was superb in every way. From the moment I signed on with Savills he handled every detail promptly and efficiently. Beyond my expectations. I had some heath issues in the middle of the sale and had to pause everything for a month. Daniel kept in constant contact with my buyer and myself. He was always considerate and very polite. He is an asset to the firm.

Mooney · 25 May 2026

★★★★★ 5/5

Trustpilot

From putting our house on the market…

From putting our house on the market some months ago through to completion of the sale, the service from Savilles and in particular Claire Dwyer, has been superb! Claire has been tenacious, professional and pro-active every step of the way. Our house sale has not been easy but Claire has ensured that it stayed on track and that it completed today! Thank you Claire we could not have done it without you!

Rhona · 10 April 2026

★★★★★ 5/5

Trustpilot

Bailey Chan is superb

Bailey Chan is superb. As a landlord, I don't have to worry about anything. I always want to treat my tenants well and Bailey has the same approach. He approaches every task with meticulous detail and communicates with me clearly and always on time.

Website · 10 September 2026

★★★★★ 5/5

Trustpilot

Many thanks to James Abbott and his excellent team in Stamford

I sold my house in Stamford through James and his team at Savills Stamford. Many agents were competing for the business - I was glad I chose Savills as in a difficult market they provided an efficient and smooth service with excellent communication throughout. Thank you!

Sophia · 28 August 2026

★★★★★ 5/5

Trustpilot

Savills did a great job

Savills did a great job both at inception, during tenancy and at the end of it. They have always been proactive to address any item we raised and addressed it promptly. Special thanks to Fiona Wither who has been our main contact.

Matteo · 28 August 2026

★★★★★ 5/5

Trustpilot

We sold our lovely barn conversion…

We sold our lovely barn conversion through Savills at Chorleywood. Sue and her team were highly professional. Communication throughout the process was spot on. I would have no hesitation in recommending them. In fact, I have recommended them to a friend who is selling a home. Thank you.

Lynne · 21 June 2026

★★★★★ 5/5

Trustpilot

Roshni has been our Property Manager…

Roshni has been our Property Manager since December 2025 and we have been very pleased with the service received. We will be sad to see Roshni go and look forward to working with our new Property Manger.

Rigby · 3 September 2026

★★★★★ 5/5

Trustpilot

Great support

Shikha has been incredibly helpful, organised and responsive. She’s managed to sort out most of the issues with our property after we’d struggled to get things resolved for around six months with our previous property manager.

A · 3 September 2026

★★★★★ 1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

★★★★★ 5/5

Trustpilot

Savills have managed my property for 10…

Savills have managed my property for 10 years. I would like to thank Sarah Fernandes for her outstanding work -the management is now smooth and well organised and I appreciate her proactive role and timely responses.

Claire · 13 June 2026

★★★★★ 5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

★★★★★ 1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026

★★★★★ 5/5

Trustpilot

Positive experience as a tenant!

Positive experience as a tenant dealing with Savills. They were responsive and attentive during both the move in and move out of our tenancy. Our property manager Maria was ace - no complaints!

Lewis · 20 May 2026

★★★★★ 5/5

Trustpilot

Savills has been great

Savills has been great as our lettings agent, especially Cato Ng, who's very responsive and on top of everything for our unit. I've been very impressed with Cato.

Ian · 20 June 2026

★★★★★ 1/5

Trustpilot

Savills are the management company for…

Savills are the management company for the house next door which is rented out. Over 18 months ago, a brick post on the drive which belonged to that house toppled over onto my path. This was reported by previous tenants, new tenants and myself on several occasions but the brick post has not moved and is too heavy for me to pick up and move onto their drive. The inconvenience is to me not the house it belongs to. I cannot use my path to take bins in and out as this prevents it. Apparently, the landlord is also aware. I rang Savills, the management company, several times last year and was fobbed off or advised it will be sorted that week...and it never was and nobody came back to me. Happy to take the fee but not taking up problems caused. If anyone trips over and hurts themsleves (and lets face it any trip can result in a potential death) the claim will be on Savills. I hadn't left feedback earlier as wanted to give them a chance but this is ridiculous!!!! I could only put date of experience as May 25 but it happened in December 24.

Collette · 18 May 2026

★★★★★ 5/5

Trustpilot

Since Vivian Yip (MARLA Property…

Since Vivian Yip (MARLA Property Manager) being my property manger, she has all along tried her best to help me in the most efficient and effective way. Her responses and advices given to me are always clear, useful and up to point. It has saved me a lot of time and resources in resolving my problems, in particular I live overseas and am not familiar with the UK operation. Her assistances are valuable and is the best staff whom I come across in Savills. She is definitely a valuable asset to Savills and a role model for the colleagues to learn from. I trust she could have a bright future and she is the one whom Savills and her colleagues could always depend on.

Joyce · 1 May 2026

★★★★★ 5/5

Trustpilot

I have had Savills as my property…

I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.

Anastasiya · 30 April 2026

★★★★★ 5/5

Trustpilot

Elliott Jones was very helpful

Elliott Jones was very helpful. The information we required arrived quickly and his liaising with others in the team on our behalf was effective. He is also very nice to work with.

Clare · 28 April 2026

★★★★★ 5/5

Trustpilot

A great experience

Chris and Emma at Savills Exeter have been great to deal with during our recent home relocation. They were professional, effective, reliable, clear, straight forward and efficient in everything they did but they were also friendly, thoughtful, responsive and really easy to work with. They were great at listening and understanding our situation as it evolved and changed and always ready to help with answers and suggestions when needed. Moving home can be a roller coaster of ups and downs but working with Chris and Emma and knowing we could rely on them to helpful and straight forward was a massive help and I am happy to be able to thoroughly recommend their services.

Philip · 23 April 2026