Marsh & Parsons Pimlico & Westminster reviews

★★★★★ 5/5

Trustpilot

Elisabeth Ppasa, outstanding M&P Manager

Elisabeth Ppasa is an outstanding property manager. We have worked with her both as landlords and tenants. She is extremely professional, highly dedicated, always responsive and takes ownership of any issue that arises, no matter how complicated. In short, tenants and landlords alike can be confident they are in a safe pair of hands with her. A rare commodity in the property management space.

Tsegaye · 26 February 2024

★★★★★ 5/5

Trustpilot

Please to deal with

Special mention to Phoebe Negueroles - she is very quick to deal with any queries and questions we may have, and puts us as tenants at ease - which is all we could really ask for.For someone who asks a lot of questions, it's really lovely to have a managing agent that takes action.So thank you Phoebe, people like you give Marsh and Parsons its good name.

Charl · 19 December 2023

★★★★★ 5/5

Google

The team at Marsh & Parsons Pimlico were a pleasure to work with; thorough and communicative throughout and helped to put me at ease in what can sometimes be a stressful process. Ed was especially professional and went above and beyond to deliver a great service. Would highly recommend!

Jordan · 12 November 2024

★★★★★ 5/5

Trustpilot

I rent my flat out with Marsh and…

I rent my flat out with Marsh and Parsons and they are so professional to deal with. They give a very good service which is a real peace of mind.

Jez · 21 August 2026

★★★★★ 5/5

Trustpilot

Ash Hutchings Review

Ash Hutchings from the Head Branch of M&P was super helpful in a Change of Occupancy process I was doing. There were many delays in the process for various different reasons and Ash made it his mission to keep the process moving quickly, understanding my frustrations and doing everything he could to make the situation as easy as it could be. Thanks so much Ash!

Jane · 23 January 2024

★★★★★ 5/5

Trustpilot

Edward is very helpful and…

Edward is very helpful and warm-hearted. By the way, he is a very handsome young man as well.

Huiru · 22 July 2026

★★★★★ 5/5

Trustpilot

Ellie was amazing

Ellie was super super helpful and explained everything in a very ‘user friendly’ way. She was great to deal with and I couldn’t recommend her more. She was very calming and reassuring and advised me of all the options without trying to push me in to anything. I found her extremely honest & helpful. Eryk was also helpful.

Zsa · 4 June 2024

★★★★★ 5/5

Trustpilot

Thank you to our Property Manager

Thank you to our Property Manager, Abdullah Leghari, for his consistent care of our property, and consideration for our tenants. We have had many maintenance issues, due to other flats in the building. Dealing with the Building Management and Insurance Company was a slow and frustrating process. We would like to acknowledge Abdullah for his role in resolving these problems.

Karen · 19 April 2024

★★★★★ 5/5

Trustpilot

Best Property Manager!

From the first day we arrived at our apartment on the coldest day of the year and no heating, our Property Manager Abdullah Leghari has been fantastic in helping us. He’s professional, experienced, polite and ever ready to assist. No issue or question is too big or small for him to solve, and he’s a lightning fast ninja in his replies. Thanks, Abdullah!

SU · 15 February 2024

★★★★★ 5/5

Google

I had a great experience with Marsh & Parsons in Pimlico, a special thanks to Mackenzie MacFadyan who from start to finish, provided outstanding service.

Jaume · 18 August 2025

★★★★★ 5/5

Trustpilot

Sabina was extremely helpful and…

Sabina was extremely helpful and efficient in assisting my flatmates and I making the end of tenancy process as smooth and possible. She replied to all our queries promply and professionally and also provided a quote for the end-of-tenecy professional cleaning and arranged it for us.

Lara · 28 November 2024

★★★★★ 5/5

Trustpilot

Great service from the Marsh & Parsons…

Great service from the Marsh & Parsons team, especially grateful to our property manager, Debbie Lewis - she is always responsive and supportive.

Taras · 19 September 2026

★★★★★ 1/5

Trustpilot

Misleading and try and catch you in a…

Misleading and try and catch you in a trap with a holding deposit, very unprofessional communication and as soon as a problem arise they stop answering once they have taken your money.

Bill · 22 July 2026

★★★★★ 5/5

Google

Liv was amazing, she was super friendly and welcoming from our initial conversation. Only one week into my property search she found me my new home. Couldn’t be more grateful to M&P!

Daryl · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent Service Support

I had my gas certificate renewed. I just needed to give the go ahead and Debbie Lewis did the rest, including the ease of invoice settlement. And she did it with happy email interaction. These things all count to make us feel positive.

Jenny · 24 April 2026

★★★★★ 5/5

Trustpilot

Marsh and Parsons Management

Abdullah Leghari was the perfect property manager. He was always courteous and polite and super attentive. We felt we got great value for money. Abdullah used his common sense when dealing with any issues that came up at our property and always worked with our best interests in mind. We would 100% recommend Abdullah and Marsh & Parsons.

LMD · 5 April 2024

★★★★★ 5/5

Trustpilot

Portfolio landlord

Edward has been particularly attentive since he's taken over as our point of contact at Marsh and Parsons. He helps with managing the maintenance across our portfolio and is always quick to respond. Thank you Edward, its a pleasure working with you!

Gemma · 19 December 2025

★★★★★ 5/5

Trustpilot

My current property manager is…Jaeyda Dovie

My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.

Christopher · 14 August 2026

★★★★★ 5/5

Trustpilot

Kisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

Cliente · 20 August 2024

★★★★★ 5/5

Trustpilot

Sabina was quick and efficient

Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!

Jess · 5 December 2024

★★★★★ 5/5

Trustpilot

Exceptional Tenancy Manager

Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.

Bec · 19 January 2024

★★★★★ 5/5

Google

Mackenzie was lovely and patient, very helpful and accommodating regarding any questions or complications during the process.

Gabriel · 1 October 2025

★★★★★ 5/5

Trustpilot

The M&P Team is Fantastic

The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).

Eugene · 17 December 2025

★★★★★ 5/5

Trustpilot

Lease renewal/negotiation

Ellie Hodkinson was professional, helpful and really added value to the whole renegotiation/lease renewal process. A great brand ambassador for Marsh and Parsons and delighted to have had her support and guidance during this period - especially as she did all the hard work with the discussions with the tenants and keeping me up to date and informed.

James · 22 January 2024