Trusted Agent profile · Westminster

Knight Frank St John's Wood Sales reviews in Westminster

4.9

★★★★★ Excellent

1,673 reviews across 2 platforms

5-7 Wellington Place, St John's Wood, London, NW8 7PB, Westminster, NW8 7PB

Part of Knight Frank, see every office.

Knight Frank's office in Westminster, at 5-7 Wellington Place, is rated 4.9 out of 5 across 1,673 reviews on two platforms, including 128 Google reviews rated 4.9.

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4.9 / 5

128

Reviews on Google

This office

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1,545

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

I want to thank Eleanor Davis Marla at…

I want to thank Eleanor Davis Marla at Knight Frank Hyde Park lettings in finding me tenants in a short matter of time,Eleanor was very professional,very informative about the market trends and updating me regularly,Highly recommend Eleanor and the team at Knight Frank Hyde Park lettings Sophia Cath,Kamran,James and Philip Rashed Alkhalifa

Rashed · 14 October 2024

Agent replied · 22 October 2024

Thank you for your kind words, Rashed. It was an absolute pleasure working with you and I am sure your new tenants will have a wonderful time living in your apartment.Eleanor

5/5

Trustpilot

Shantel Sikanartey has been my property…

Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.

Kathleen · 13 December 2024

Agent replied · 26 December 2024

Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel

4/5

Trustpilot

Knight Frank helped me find my current…

Knight Frank helped me find my current place and they have been helpful.Credits to Jason Ung who has been very professional throughout the process and I was able to find a place I like thanks to him.Also thanks to Henry Nwokejiobi for his professional service and I appreciate his support.

AW · 11 November 2024

Agent replied · 22 November 2024

Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.All the best, Jason and Henry

5/5

Trustpilot

Jade is a superb advisor

Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.

Sara · 22 October 2024

Agent replied · 22 November 2024

Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade

5/5

Trustpilot

Honestly blown away

Honestly blown away with the level of care and fairness we received working with Knight Frank to rent our flat, especially compared to other agencies we’ve worked with in the past. We worked with Timi specifically and he was communicative, warm, and checked in frequently with us to make sure the leasing and move in process ran smoothly.

Kristin · 28 June 2024

Agent replied · 22 October 2024

Hi Kristin and Will,Thank you for the kind review.If there is anything I can help with in the near future, do let me know!All the best,Timi

5/5

Trustpilot

Rosi is a joy to work with

Rosi is a joy to work with. She has a calm, pro-active manner and excellent attention to detail, she looks into matters thoroughly to everyone's benefit. Unbeknown to us, Rosi had recently joined Knight Frank and was thrown into the deep end. Her approach gave us no clue. Rosi offers a safe pair of hands for those lucky to work with her.

JP · 11 April 2024

Agent replied · 22 October 2024

Hi Jenny, Thankyou for your kind words & taking the time to leave a review, it has been a pleasure managing your property & I hope to work with you again in the future. Best wishes, Rosi.

5/5

Trustpilot

Thank you Louie Mae and team Awesome!!!

After 16 years It’s with a heavy heart that I leave my lovely flat in January , I would like to take the opportunity to personally thank Louie Mae & her excellent team at Trinity church sq . They have looked after me really well, they where responsible, supportive and nothing is too much effort. I wish them all a happy Xmas and new year ..John Lyons

John · 22 December 2023

Agent replied · 22 October 2024

Thank you ever so much for your kind review. It really has been a pleasure assisting you. You will be missed in the community. Thank you again and please stay in touch. Louie-Mae and Team

5/5

Trustpilot

Well organised, creative and knowledgeable agents

Unquestionably the agent that knew the local market best. They took time to understand the key details of the property, worked very hard to market it successfully and continued to drive the process consistently over a long period of time.

Tony · 16 June 2026

Agent replied · 24 June 2026

Dear Tony, Thank you so much for leaving this review. The whole Winchester team worked to get this over the line in a difficult market, but we got there in the end! The village won’t be the same without you! Best wishes Ed and the Knight Frank Winchester team

5/5

Trustpilot

Friendly, professional team

From the moment of contact, to finding and securing a great tenant, the team have been brilliant. So friendly and professional throughout. It was a quick turnaround, which was organised seamlessly. I wouldn’t hesitate to recommend Knight Frank and I shall happily use them again.

Michele · 7 May 2026

Agent replied · 22 October 2024

It was a delight to find you another Tenant Michele, thank you for your great review. Angharad, Jamie & Tina

5/5

Trustpilot

We have had a wonderful experience with…

We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!

Rebecca · 20 May 2024

Agent replied · 22 October 2024

Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie

5/5

Trustpilot

Charlie is reliable and responds fast

Charlie is reliable and responds fast. My new flat is in Notting Hill. I didn’t figure out how to open the door with the keys on my first move-in day. Charlie came to flat within 10min from the office to help me. Many thanks to Charlie and the other trustworthy Knight Frank colleagues.

Yan · 1 September 2024

Agent replied · 22 October 2024

Dear Yan, Thank you for your kind words, I am always very happy to help. Best wishes,Charlie

5/5

Trustpilot

Very positive experience!

Throughout my tenancy process, Yenssi McKenzie-Graham was very communicative and super nice to work with! She promptly answered all my emails and queries, and helped me negotiate with landlord to extend my tenancy end date, keeping me informed about every step. It was very helpful, thank you Yenssi!

Krešimir · 15 November 2024

Agent replied · 22 November 2024

Thank you Krešimir for your positive review! Your kind words truly mean a lot to me, and it was an absolute pleasure working with you throughout your tenancy.As you prepare for your international move, I want to wish you all the best. This is an exciting step in your journey, and I’m sure you’ll thrive in your new destination. Please remember, we’re here for you if you need any assistance or advice! Best, Yenssi

5/5

Trustpilot

Professional & Prompt Support by Kim & Molly

I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.

Eng · 18 June 2024

Agent replied · 22 October 2024

Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly

5/5

Trustpilot

I had an exceptional experience with…

I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.

Ceylan · 14 June 2024

Agent replied · 22 October 2024

Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James

5/5

Trustpilot

Great experience and excellent service

I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.

Grace · 15 July 2024

Agent replied · 22 October 2024

Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!

5/5

Trustpilot

Just ask for George

I let a small property with Knight Frank - tiny relative to most of their clients I imagine - but the service I receive from George Manolache is exemplary. The real win is the personal touch - the humanity and understanding in all correspondences for landlord and tenant alike. George sorts out all the usual property issues when letting, but exhibits understanding of situation and context and perhaps most importantly, the people involved. I let a few properties, George is by far the most amiable, as well as efficient person I deal with, and I appreciate his calm demeanour. If you let with KF, he's a good man to ensure the best for people and property alike.

Morgan · 10 October 2022

Agent replied · 22 October 2024

Morgan, I can’t thank you enough for the kind words of appreciation for my efforts. We will continue to deliver the same service to you and to all our clients. It is always a pleasure working with you. Kind regards,George

5/5

Trustpilot

Thanks Debbie of Renewal Dept to help…

Thanks Debbie of Renewal Dept to help us negotiated a good rental renewal that both the tenant and landlord are happy.

One · 24 June 2026

5/5

Trustpilot

Exceptional service from Omar Areef

I had the pleasure of working with Omar Areef at Knight Frank, and I must say, he was truly amazing. Everything from start to finish went exceptionally smoothly. Omar's expertise and dedication made the entire process seamless, and I felt well-supported throughout. I highly recommend Omar for anyone seeking a reliable and professional real estate agent. Thank you, Omar, for your outstanding service!

Daniel · 30 January 2024

Agent replied · 22 October 2024

Dear Daniel, It was a pleasure to assist you with the search and move. I wI wish you all the best, and look forward to working with you again soon.Kind regards,Omar

5/5

Trustpilot

Extremely professional service

Knight Frank were respectful, honest, professional and calm all the way from first marketing our property to eventual completion day. Would highly recommend them.

Katie · 17 September 2026

Agent replied · 24 September 2026

Thank you so much for your 5-star review. I’m really pleased you had such a positive experience. It was a pleasure to work with you, and I wish you all the best with your move. Kind regards Sion and the Knight Frank Windsor team

5/5

Trustpilot

The company helped me in many ways,

The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.

Jaser · 25 May 2024

Agent replied · 22 October 2024

Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn

5/5

Trustpilot

We had the pleasure of working with…

We had the pleasure of working with Emma Soanes from Knight Frank real estate agency. Emma was incredibly responsive, swiftly liaising with the landlord and assisting in negotiations. Her professionalism and efficiency were remarkable throughout the process. As a Senior Property Manager, Emma demonstrated exemplary skills, making the experience seamless and efficient. Highly recommended.Best regards, Mira and Artem

Артём · 6 May 2024

Agent replied · 22 October 2024

Thank you so much Mira and Artem for your kind review. I am so pleased to hear that you have enjoyed the service and I have contributed to making the time in your home comfortable. All the best for the future, Emma.

5/5

Trustpilot

Catrin Baker - Property Management

We have been working with Catrin since moving into our property in February. Catrin has been very responsive and helpful with getting the right contacts in for things we've needed support with around the apartment. We greatly appreciate her sense of urgency and her help!

J · 6 December 2024

Agent replied · 26 December 2024

Dear Jacqueline and JoeThank you for your kind words. It was a please to be able to assist and have your issues resolved for you. Kind regardsCatrin

1/5

Trustpilot

Very poor customer service

Knight Frank are very self-serving and have very poor customer service. Everything they do is in their favour and they take no risk at all. The customer bears all the risk. I am currently under contract but will definitely NOT be renewing.

Claudette · 14 May 2026

Agent replied · 28 May 2026

We are really sorry to hear about your experience Claudette. A member of the team will be reaching out to discuss this with your further. Please accept our apologies again. Knight Frank

5/5

Trustpilot

Thank you to Malak for a very positive…

Thank you to Malak for a very positive experience searching for a property to rent in St John’s Wood. She was professional and communicative throughout the process. We came very close to finding our property with Knight Frank, and although in the end we found it elsewhere I would not hesitate to recommend Malak if you are searching.

Sophie · 3 May 2024

Agent replied · 22 October 2024

Thank you, Sophie, for your kind words. It was a pleasure assisting you with your search for a new home, and I am so sorry we couldn't find the perfect place. I wish you all the best in your new home. Let me know if I can be of further assistance. Malak

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