Trusted Agent profile · Westminster

Knight Frank Marylebone Sales reviews in Westminster

4.8

★★★★★ Excellent

1,818 reviews across 2 platforms

Unit 49, 55 Baker Street, London, W1U 8EW, Westminster, W1U 8EW

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Knight Frank's office in Westminster, at Unit 49, is rated 4.8 out of 5 across 1,818 reviews on two platforms, including 192 Google reviews rated 4.6.

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4.6 / 5

192

Reviews on Google

This office

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1,626

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great support from Brigette Bulan for agreement renewal

Brigette Bulan was very supportive during the renewal of my tenancy agreement. I particularly appreciated the clear communication and timely follow up.

Sander · 20 November 2025

Agent replied · 22 November 2025

Dear Sander Thank you for taking the time to write a review. I am pleased we reached a positive result on the renewal. Kind regards Brigette

5/5

Trustpilot

Fast service and thoughtful resolution

We’ve recently moved to the Wimbledon area from outside the UK. The property we are renting is fantastic, but a few items needed updating and fixing. Daniel Lloyd from Knight Frank has been assisting us with speedy turnaround and organizing repair technicians for a variety of issues. Although we’re early on in our time here, our experience with Daniel has been top notch so far!

Kirk · 8 May 2024

Agent replied · 25 October 2024

Thank you for your very kind words, Kirk. It's been a pleasure working with you since you moved into the property. Please let me know whenever you require further support or assistance.Kind regards,Daniel

5/5

Trustpilot

Appreciation for Outstanding Property Managemen-Ava Ho

The staff and manager from our KF team is very prompt for any issues. I would like to especially thank my property manager Ava Ho who being so responsible all the time and react quick for all the problems. I am really appreciate to have her to support me.

Changjian · 11 May 2026

Agent replied · 25 May 2026

Hi Yidan, Thank you very much for your kind words - I’m really pleased to hear this and glad I could help. Best regards, Ava

5/5

Trustpilot

Josh Ward-Brickett

Josh Ward-Brickett was our main contact on the letting side with Knight Frank. He kept us fully informed, organising the gardeners to blitz the garden and then sort out a contract. He also organised quotes for repairs, the EPC and gas to be checked. He was always very happy to help and ensure everything ran smoothly. He took the time to explain what was required as well as listening to us. He is a great asset to the company.

Andrew · 5 June 2023

Agent replied · 25 October 2024

Thank you very much for your kind words. It has and continues to be a pleasure working with you.Many thanks. Josh

5/5

Trustpilot

By far the best agency we’ve had as a…

By far the best agency we’ve had as a tenant. Clear and consistent communication from the moment we started interacting at viewing and right through our tenancy (been 2 years now)

Ian · 9 September 2026

Agent replied · 25 October 2024

Hi Ian Many thanks for your review and for the kind words. Delighted to hear that your tenancy is going smoothly. If you ever need any assistance or have any questions, please don't hesitate to get in touch. Many thanks Jason and the Knight Frank Canary Wharf Lettings team

5/5

Trustpilot

Natalie Dordoy was phenomenal

Natalie Dordoy was phenomenal - she listened to our desires and concerns and showed us properties that matched. She answered our questions honestly and didn't push things on us, rather she was patient and helpful, connecting us with useful resources and perspectives. Once we found the right spot, she was walked us through the process and made it easy for us. She was an absolute joy to work with from beginning to end!

Emma · 26 October 2023

Agent replied · 25 October 2024

Thank you ever so much Emma for your very kind words. It was so lovely to you meet you. Pop in when you are next passing. Natalie

5/5

Trustpilot

Naim Beelut in accounts delivered a…

Naim Beelut in accounts delivered a brilliant service to resolve historical outstanding invoices. These were spread over different departments and took considerable time and effort to resolve during the last quarter of 2023. Naim was reliable in providing follow ups to me and it was evident that he was personally invested in getting my case resolved. This is the best service of this kind I have ever had. Thank you!

Paul · 2 January 2024

Agent replied · 25 October 2024

Hi Paul, thank you for your kind words, it was a pleasure assisting you. I appreciate your patience and quick responses. I hope you have a wonderful new year.ThanksNaim Beelut

5/5

Trustpilot

Saif Musawi property manager

Saif Musawi our property manager is fantastic. He recently arranged for our property to have some remedial redecoration and handled it efficiently and professionally. Great communication at all times. Highly recommended!

S · 2 September 2026

Agent replied · 25 October 2024

Thank you ever so much for your kind words. It is pleasure assisting you and I am pleased it was all sorted. Thank you. Saif

5/5

Trustpilot

Made to feel at home from day 1

Where to begin as to how amazig Sakina and Zuzzanna were with our process in moving to The Author buildings. Not only did they take the time to help with our unique situation, they truly went out of her way to make sure we felt at home from day one.Thank you both so much.

Joana · 9 October 2024

Agent replied · 25 October 2024

Hi Joana, Thank you so much for your kind words. We’re so pleased that we could help you find your new home and so happy to hear about your experience. Zuzanna

5/5

Trustpilot

Warmth and professionalism

Emily helped me find my first home in the UK, and I am incredibly grateful for her kindness. She was attentive throughout the entire process, answering all my questions with warmth and professionalism. Thanks to Emily, finding a new home was a much smoother and more enjoyable experience. I am truly thankful and feel very fortunate to have received her assistance.

KYUNGBO · 11 June 2024

Agent replied · 25 October 2024

Dear Kyungbo,Thank you for writing such a lovely review! I'm pleased I was able to help you through the process and hope you're enjoying your new home. If you need any further assistance please do not hesitate to reach out to us.Kind regards,Emily

5/5

Trustpilot

Quick Sale in Stow

We first worked with them 2 years ago and then again just this summer with our sale. Helen and the team are professional and able to help with any query. Moving is stressful but they made the process so much easier by keeping on top of what needed doing. Highly recommend!

Merlyn · 20 November 2024

Agent replied · 24 December 2024

Thank you for the very kind review, it has been lovely working with you over the last few years and I wish you all the very best with your new home. Do let me know if I can ever help in the future. Best wishes Helen

5/5

Trustpilot

Timi Adeleye- Knight Frank Belsize Park Lettings

Timi Adeleye from KF was amazing and really helpful in finding our new property. He gave us a lot of honest information and provided insightful recommendations. The process was smooth and easy and Timi was able to progress things very quickly. Very quick to respond to any queries or information.

Ali · 3 December 2024

Agent replied · 24 December 2024

Hi Ali, Thank you kindly for this.It was a pleasure working with you both and I hope you settle in your new home soon!Please feel free to reach out if there is anything else I can do.Timi

5/5

Trustpilot

Excellent service provided by Vinoath Selvakumar

Excellent service provided by Vinoath Selvakumar. Vinnie assisted me with extension of lease and communication was great so the whole process was easy, quick and smooth. Everything was settled with exchange of just few mails in a couple of days. My experience with Knight Frank has been excellent for the last four years.

Davor · 13 October 2024

Agent replied · 25 October 2024

Dear Davor,Thank you for the lovely review.It was a pleasure to assist you with your renewal.Kind regards,Vinnie

5/5

Trustpilot

Great Team

Great TeamI have dealt with KF over 18 months on different occasions and found them to be extremely helpful, knowledgeable and fair. Notably, Sasha Gray-Crosby was very much hands on, well-rounded on various aspects of the rental process and posed as a very resourceful liaison for all of our needs. Kudos to the team that I know I’ll be entrusting for future transactions.

Sayer · 22 April 2024

Agent replied · 25 October 2024

Thank you, Sayer, for your incredibly kind review. It is a pleasure managing your property, and I look forward to the future. Sasha

5/5

Trustpilot

Successful rental renewal

I would like to thank Vinnie in the renewals team. I had the pleasure of working with him for the recent renewal of our apartment at Southbank. he managed the process very professionally and efficiently as well as negotiating a good rent review in what is currently a fairly tricky market. Well done Vinnie!

Jane · 24 September 2024

Agent replied · 25 October 2024

Dear Jane,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you for choosing Knight Frank again.Kind regards,Vinnie

5/5

Trustpilot

Knight Frank top services

I have dealing with Knight Frank for a while now, thier services are at highest standards and they would be ready to help and support or even provide solutions for you. Personally, my property manager Anik Ruparelia is very organised person and he pays attention to every single details. He is always available and I am sure once you start dealing with the, you would understand.

Abdulrahman · 17 February 2024

Agent replied · 25 October 2024

Thank you very much for your kind review, we will do our best to continue this service moving forward. Do not hesitate to contact to us, thanks again.Best wishes, Anik

5/5

Trustpilot

Trinity Village Knight Frank team

I have been a resident for over three years and I cannot say enough positive things about the Knight Frank team at Trinity Village. Louie-Mae is an exceptional estate director. She's incredibly responsive, helpful, and genuinely cares about our community. She's not just an exceptional professional but also a genuine force of positivity. The whole community at Trinity Village is fortunate to have her and all of the Knight Frank team.

Oliver · 27 October 2023

Agent replied · 25 October 2024

Thanks you, how kind, we lovely having you in the Village, and you know where we are for anything! Louie-Mae

5/5

Google

Charlotte Maclean is an amazing person who helped not only in renewing our contract for the past and present years but anytime we have issues, she is the first go to person and she helped to resolving it aptly. Highly recommended

Amal · 25 March 2025

Agent replied · 23 May 2025

Thank you so much for your kind words. It was a pleasure working with you and I hope that you continue to enjoy living in the property. Please don’t hesitate to contact me should you require any further assistance. Kind regards Charlotte

5/5

Trustpilot

Fran is a gem!

5 minutes into our house valuation we knew Fran was 'the one' for us. During our initial meeting she explained the process clearly, didn't blind us with the usual estate agent jargon and made it clear that she would be with us every step of the way. With other estate agents we have been very frustrated with the lack of communication but Fran 'walked the walk' and gave us confidence in Knight Frank. She answered any queries promptly and was proactive throughout the process keeping us fully up to date with all developments. Unfortunately, due to land issues our sale was not as straight forward as expected but Fran dealt with our anxieties offering sound advice and making sure all parties communicated. We are now happily settled in our new home. Thank you Fran and the team at Bath Knight Frank.

Adrienne · 18 December 2024

5/5

Google

Incredibly happy with Bethan and the Knight Frank team! Beyond appreciative to have been helped by Bethan who looked after my lettings search so professionally, promptly and without any complications. I was impressed with her work, commitment and professionalism and how smoothly she and the team managed the process.

Rebecca · 4 December 2024

Agent replied · 11 December 2024

Thank you Rebecca for your kind words. It was a pleasure assisting you. Thank you. Bethan

5/5

Trustpilot

Shantel Sikanartey has been my property…

Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.

Kathleen · 13 December 2024

Agent replied · 24 December 2024

Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel

5/5

Trustpilot

I want to thank Eleanor Davis Marla at…

I want to thank Eleanor Davis Marla at Knight Frank Hyde Park lettings in finding me tenants in a short matter of time,Eleanor was very professional,very informative about the market trends and updating me regularly,Highly recommend Eleanor and the team at Knight Frank Hyde Park lettings Sophia Cath,Kamran,James and Philip Rashed Alkhalifa

Rashed · 14 October 2024

Agent replied · 25 October 2024

Thank you for your kind words, Rashed. It was an absolute pleasure working with you and I am sure your new tenants will have a wonderful time living in your apartment.Eleanor

4/5

Trustpilot

Knight Frank helped me find my current…

Knight Frank helped me find my current place and they have been helpful.Credits to Jason Ung who has been very professional throughout the process and I was able to find a place I like thanks to him.Also thanks to Henry Nwokejiobi for his professional service and I appreciate his support.

AW · 11 November 2024

Agent replied · 24 December 2024

Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.All the best, Jason and Henry

5/5

Trustpilot

Jade is a superb advisor

Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.

Sara · 22 October 2024

Agent replied · 24 December 2024

Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade

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