Trusted Agent profile · Westminster

Knight Frank Marylebone Sales reviews in Westminster

4.8

★★★★★ Excellent

1,820 reviews across 2 platforms

Unit 49, 55 Baker Street, London, W1U 8EW, Westminster, W1U 8EW

Part of Knight Frank, see every office.

Knight Frank's office in Westminster, at Unit 49, is rated 4.8 out of 5 across 1,820 reviews on two platforms, including 192 Google reviews rated 4.6.

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4.6 / 5

192

Reviews on Google

This office

Trustpilot logo

1,628

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service from the beginning to…

Excellent service from the beginning to the end, very professional team members, excellent communication. Highly recommended for high end properties!

Serge · 7 October 2026

Agent replied · 10 October 2026

Hi Serge, Thank you for your kind review. It has been a genuine pleasure working with you and assisting in securing new tenants for your property. We appreciate your trust in us and wish you all the best moving forward. Kind regards Robert & David

5/5

Trustpilot

Katie Shaw from the Dulwich branch

Katie Shaw from the Dulwich branch was excellent from the initial meeting through to finalising the offer. She was extremely helpful and responsive throughout the entire process and it was always a pleasure to deal with her bright, cheerful and enthusiastic nature.Thanks Katie and the KF team!

Phil · 22 October 2024

Agent replied · 25 October 2024

Dear Phil,Thank you so much for taking the time to leave such kind feedback! I am so pleased that you have had a great experience so far. It has been a pleasure working with you!All the best,Katie

5/5

Trustpilot

Recommendation Kev Patel

Me and my friend had a great experience with Knight Frank. Our agent Kev Patel was especially helpful, kind and caring. He guided us through the entire process very well and supported us with 110% during a small issue at the start of our tenancy. Can only recommend.

Nick · 6 October 2024

Agent replied · 25 October 2024

Thank you so much for your kind words! It was a pleasure guiding you through the process, and I'm glad we could resolve the issue at the start of your tenancy. Wishing you both the best in your new home!Best regards,Kev Patel

5/5

Trustpilot

Kev Patel was very helpful and…

Kev Patel was very helpful and professional from start to finish. He helped us overcome several difficult situations and made us feel that he was definitely looking out for our best interests and being fair to the tenant at the same time.I would happily work with Patel again.Best regardsTim Cox-Johnson

Tim · 29 August 2024

Agent replied · 25 October 2024

Thank you so much for your kind words! It was a pleasure working with you, and I’m glad I could help navigate those challenges. Looking forward to assisting you again in the future! Kev

5/5

Trustpilot

House Sale Experience

Very good Communication is what made the Company stand out for us. All communication and queries were handled with calm speedy efficiency. This was apparent from all members of the Company.Seem to have an excellent understanding of the current housing market in our area identifiying more than one potential customer , one of whom went on to buy.Thanks to Charles, Elinor, Fiona, Giselle and Victoria.

Olwyn · 1 November 2023

Agent replied · 25 October 2024

Thank you for your comments. The whole team and I are pleased to have helped you move, hopefully, we can help you with your next purchase if you decide to buy locally.

5/5

Trustpilot

I got great service from Lety Lupi when…

I got great service from Lety Lupi when she managed my flat. She was responsive and understood exactly what I needed.

Suzanne · 24 September 2026

Agent replied · 10 October 2026

Dear Suzanne, Thank you for your kind words. It was a pleasure working with you, and I'm delighted to hear you were happy with the service provided. Best, Lety

5/5

Trustpilot

Our experience with Knight Frank was…

Our experience with Knight Frank was fantastic! As an overseas landlord, dealing with late rental payments from my tenant was concerning, but Ehteshaam and Chris Nguyen went above and beyond to assist me. They were friendly, helpful, responsive and patient throughout the process, ensuring my rental was collected. I am incredibly grateful for their outstanding service. Thank you.

Alice · 2 April 2024

Agent replied · 25 October 2024

Thank you for your kind words. It was our pleasure to assist you. Do let us know if we can be of further assistance at any point.Best, Ehteshaam and Chris.

5/5

Trustpilot

A very impressive experience

Having just completed on the sale of our family home, I cannot recommend George Clarendon from Knight Frank more highly. His knowledge, wealth of experience and professionalism is outstanding and a huge comfort when the whole moving process can be a rather stressful experience. His integrity in his field is invaluable.

Lucy · 7 August 2024

Agent replied · 25 October 2024

Thank you so much Lucy, it was a wonderful property to sell. Best wishes, George

5/5

Trustpilot

Difficult purchase from an unwilling…

Difficult purchase from an unwilling seller. Communication with California added issue Handled professionally by Tim + . But outcome achieved

Bernard · 30 September 2026

Agent replied · 10 October 2026

Thank you, Bernard, and Carol, for your kind words. We are so pleased to have met your expectations and are delighted to have secured you a great outcome on both your sale and purchase. Best wishes, Tim, James, and the Knight Frank Guildford Team

5/5

Trustpilot

Supportive, friendly and professional…

All Knight Frank’s people were very professional when helping us to sell our house, in a difficult market for sellers. They attended a number of viewings very courteously on our behalf and gave us quick and useful feedback. Eventually Leigh helped us through to successful exchange. Thanks to you all!

Janet · 12 October 2026

5/5

Google

Jordan Turian is an outstanding real estate agent. He provided me with the best possible experience that I could have asked for. His communication skills are excellent and he is a true professional. Jordan managed to find me a great property in the last minute and even convinced me to make an offer. I am truly grateful for his amazing service. He is highly recommended!

Artem · 27 October 2023

Agent replied · 26 October 2024

Thank you ever so much for your kind words it was a pleasure assisting you. I hope you are enjoying your new home. Jordan

5/5

Trustpilot

Thank you so much, Mr Alex Whiting!

Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!

Eva · 18 September 2024

5/5

Trustpilot

I had a great experience with Knight…

I had a great experience with Knight Frank, especially thanks to Ines Santos. She was incredibly helpful, friendly, and professional throughout the process, making everything smooth and stress-free. I truly appreciate her support and would highly recommend their services…. You are the best, Ines!!!

Roberta · 18 November 2024

Agent replied · 24 December 2024

Hi Roberta,So lovely to meet you and thank you so much for your kind words.I hope you love your new home!All the best,Ines

5/5

Trustpilot

House purchase - Excellent!

I can honestly say Vip, from KnightFrank in Hampstead, has been the best estate agent I have ever dealt with.Unlike some I have met, Vip was always reachable, incredibly patient and genuinely friendly. He made the purchase of our new family home that little bit more special!I would highly recommend Vip (aka Uncle Vippy) and the Hampstead branch without hesitation.

Consumer · 9 February 2024

Agent replied · 25 October 2024

Thank you very much for allowing me to be part of your journey to purchase a property and your kind review. It was a genuine honour to assist you and we look forward to the next opportunity. Wishing you many happy memories in your new property! Kind Regards, Vip and the Hampstead team.

5/5

Trustpilot

Wapping

Knight Frank in Wapping has been been my letting intermediary for nearly five years now and the experience of the company/branch has been excellent throughout. Last month I changed flats with the help of Sarah Rynne and Peter Pietrzak. I especially appreciated the unfussy attitude and practical help they provided during an (inevitably) stressful period. Haki Antonsson

Haki · 9 April 2024

Agent replied · 25 October 2024

Dear Haki,Thank you so much for your lovely review. It has been such a pleasure to work with you and we wish you all the best in your new property. We hope to help you again in the future!Best wishes, Sarah & Peter

5/5

Trustpilot

Toru Yoshioka

Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.

Christine · 11 July 2024

Agent replied · 25 October 2024

Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka

5/5

Trustpilot

Thank You Vinnie from Renewals

Vinnie from Renewals was in charge of handling my rental renewal as the landlord. I appreciate the support and prompt and clear communication from Vinnie especially between us and the tenant to reach a quick agreement on the rental renewal. Thank you, Vinnie, for your prompt and professional follow-up and services.

Customer · 22 July 2024

Agent replied · 25 October 2024

Good morning,Thank you for the lovely review.It was a pleasure to assist you in the renewal.All the best.Kind regards,Vinnie

5/5

Trustpilot

We had a great buying experience with…

We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.

Alex · 17 September 2026

5/5

Trustpilot

Appreciation to Edwin Chan. like to thank Edwinfor…

We would like to thank Edwin Chan for giving us ample notice as always to provide him with relevant documents and receipts for tax submissions. We must also thank him for ever willing to provide us with explanations and advice on tax issues and accounts with alacrity. We are truly comforted by the fact that Edwin Chan is handling our tax affairs in Knight Frank. Thank you,Mr & Mrs. Teh.

Lee · 15 May 2023

Agent replied · 25 October 2024

Dear Mr & Mrs TehThank you for your kind words, and choosing Knight Frank for our in-house tax return service.I am delighted to have been able to assist you both with your UK tax affairs.Please do not hesitate to contact me whenever if you have any tax-related matters.Kind regardsEdwin

5/5

Trustpilot

I had the pleasure of working with…

I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem

Consumer · 9 April 2024

Agent replied · 25 October 2024

Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie

5/5

Trustpilot

Louna was great

Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us

Philippe · 20 March 2024

Agent replied · 25 October 2024

Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna

5/5

Trustpilot

Everything was smooth and perfect!

Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!

Eva · 30 August 2024

5/5

Trustpilot

Excellent Lease Renewal Experience with Vinnie

I had a great experience with “Vinnie from Renewals” department during our recent lease renewal. Despite being new to the department, Vinnie's expertise was evident. He was proactive, thorough, and made the process stress-free. His communication was clear, and he was always available to assist and answer questions. I highly recommend Vinnie for a smooth and successful lease renewal negotiation.

Lyn · 10 January 2024

Agent replied · 25 October 2024

Dear Lyn,Thank you for the lovely review.It was an absolute pleasure to assist you.All the best.Kind regards,Vinnie

5/5

Trustpilot

Nadine and Lizzie great service

Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie

Rollo · 21 April 2024

Agent replied · 25 October 2024

Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie

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