Trusted Agent profile · Westminster
★★★★★
1,695 reviews across 2 platforms
1 Craven Terrace, Hyde Park, London, W2 3QD, Westminster, W2 3QD
Knight Frank's office in Westminster, at 1 Craven Terrace, is rated 4.9 out of 5 across 1,695 reviews on two platforms, including 140 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
5/5
TrustpilotAlways great service by Catrin Baker
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
5/5
TrustpilotAlways responsive and helpful.
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
GoogleI recently sold my flat through Knight Frank. Kiran and Lucy from the Bayswater office were both incredibly helpful. I have dealt with several brokers in the area and they were the most profesional and friendly ones by far! I would happily go through them again. Thanks both for your help!
5/5
GoogleIt's been a pleasure to work with Guy Spencer & Fraser Wright in the lettings department at the Hyde Park office . They know a huge amount, are extremely well organised, and always get the job done with a smile. The lettings department is run to the highest professional standard by John Humphris - the team always seem to be a step head. It is refreshing to work with. I cannot recommend them highly enough and look forward to doing business with them again soon.
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotTabitha at Kensington
Tabitha has now let our flats on four occasions and has been a pleasure to deal with, and more importantly both fast and highly efficient. The tenants she has found have been first class, and very good people to deal with.
Thank you Geoffrey. A pleasure as always in finding you a tenant. Thank you for giving us the opportunity.Tabitha
5/5
GoogleKnight Frank were the agent for a recent flat purchase I undertook in Paddington, and the service was second-to-none. Easily a cut above every other estate agent I've used in almost every way. Thanks to the Knight Frank team and in particular to James Robotham for the superb service!
What a kind review, Mr Dent! On behalf of the whole team, I'd like to thank you for taking the time to give us this feedback, as this is the best way to ensure we are offering consistently good service to each and every one of our clients. I will ensure these comments are passed on to James, who I'm sure will be thrilled to hear of your recommendation. We wish you the very best of luck and hope that we will shall be hearing from you again should you require our assistance with any future ventures.
5/5
TrustpilotI am very satisfied with the service.
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
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