Trusted Agent profile · Westminster

Knight Frank Hyde Park Sales reviews in Westminster

4.9

★★★★★ Excellent

1,729 reviews across 2 platforms

1 Craven Terrace, Hyde Park, London, W2 3QD, Westminster, W2 3QD

Part of Knight Frank, see every office.

Knight Frank's office in Westminster, at 1 Craven Terrace, is rated 4.9 out of 5 across 1,729 reviews on two platforms, including 157 Google reviews rated 4.8.

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4.8 / 5

157

Reviews on Google

This office

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1,572

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

My experience with Henry Nwokejiobi

My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.

MJ · 7 June 2024

Agent replied · 23 October 2024

Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.

5/5

Trustpilot

Vinnie from Renewals

Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.

AA · 17 April 2025

5/5

Trustpilot

Thanks a lot for helping me to find a…

Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))

Michael · 13 September 2024

Agent replied · 23 October 2024

Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank

5/5

Trustpilot

Vinnie from renewals department handled…

Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!

Mark · 13 March 2024

Agent replied · 23 October 2024

Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie

5/5

Trustpilot

I am really happy with Brigette from…

I am really happy with Brigette from Renewals. She was prompt, professional, and highly experienced. Thanks a lot. Will recommend her to my friends!

Nina · 4 July 2024

Agent replied · 23 October 2024

Hi NinaThank you for your review and it was lovely my pleasure assisting with your lease renewal. I am glad we concluded it swiftly. Kind regardsBrigette

5/5

Trustpilot

Great Working with Jocelyn Wang

I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.

Nicole · 8 August 2024

Agent replied · 23 October 2024

Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.

5/5

Trustpilot

Smooth, hassle free

Smooth, hassle free and well executed renewal process on our lease, led by Dan from Renewals. Can't ask for more than that!

James · 7 August 2024

Agent replied · 23 October 2024

Thank you so much for your thoughts; it was a pleasure to work with you and Emma. I hope you enjoy the rest of your time in the property and are able to go on some more fabulous trips!

5/5

Trustpilot

We feel so privileged to have Josh as…

We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.

Yarkin · 28 March 2024

Agent replied · 23 October 2024

Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh

5/5

Trustpilot

Charlotte Maclean - Outstanding Customer Service

Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.

Selvi · 18 August 2024

Agent replied · 23 October 2024

Thank you so much for your kind words. Its has been a pleasure working with you. Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte

5/5

Google

They offered a great service during our stay in previous property and current one as well. Efficient and always replying our email on time. I would like to say thank you to Ben and I definitely do recommend them as the service is excellent!

D · 23 October 2020

5/5

Trustpilot

Brigette in lettings as usual was very…

Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.

Santer · 18 September 2024

Agent replied · 23 October 2024

Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette

5/5

Trustpilot

True Professionals

Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.

L · 11 April 2024

Agent replied · 23 October 2024

Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!

5/5

Trustpilot

2nd yr. Happy

2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.

Mohamad · 28 February 2024

Agent replied · 23 October 2024

Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura

5/5

Trustpilot

This is a review for Grace Neal who was…

This is a review for Grace Neal who was passed my outstanding lettings account to wind up. She sorted everything out in no time at all just before Christmas extremely efficiently and helpfully.

Catherine · 24 December 2023

Agent replied · 23 October 2024

Hi Catherine,Thank you very much for your lovely words and I am so glad I was able to assist.I hope you have a great new year and do let me know if there is anything further we can do for you.Take care,Grace

5/5

Trustpilot

Good property managers

Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible

Ucizi · 16 May 2024

Agent replied · 23 October 2024

Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry

5/5

Trustpilot

Very good property management and…

Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them

Hannah · 29 August 2024

Agent replied · 23 October 2024

Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina

5/5

Trustpilot

Hi Brigette,

Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma

Darren · 16 October 2024

Agent replied · 23 October 2024

Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette

5/5

Trustpilot

Fantastic experience!

We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.

Kaitlyn · 21 April 2024

Agent replied · 23 October 2024

Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines

5/5

Trustpilot

A very efficient service

A very efficient service. Staff at Knight Frank is solution oriented and responsive, acting swiftly between landlord and tenant. Highly recommended.

GL · 8 August 2024

Agent replied · 23 October 2024

Thank you very much Goran, we are always here to help. I hope you are happy in your property. Very best wishes, Alice

5/5

Trustpilot

Brigette from Renewals handled the…

Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.

Henriette · 25 May 2024

Agent replied · 23 October 2024

Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette

5/5

Trustpilot

Liam at knight frank changed our…

Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase

Mr · 3 August 2024

Agent replied · 23 October 2024

Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!

5/5

Trustpilot

Recommend Vinnie from Renewals

Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.

Peter · 7 June 2024

Agent replied · 23 October 2024

Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie

5/5

Google

We have recently had an intensive time-limited search for property in the UK. The entire team of Knight Frank agents went out of their way to accomodate our wishes.. We were treated honestly, with courtesy and they were unfailingly helpful. We would like to single out Shaun Terry who exceeded the high level of service Knight Frank offer. He is a credit to your teams.

Diane · 24 October 2017

Agent replied · 22 October 2024

Thank you for taking the time to write us a review, Diane. Shaun and the team take great pride in their work and always aim to provide their clients with best in class service. We would we delighted to hear from you if there is anything else we can help you with and in the meantime wish you the very best for the future!

5/5

Trustpilot

Special thanks to Josh Ward-Brickett

My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.

David · 10 April 2024

Agent replied · 23 October 2024

Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh

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