Trusted Agent profile · Westminster
★★★★★
1,733 reviews across 2 platforms
1 Craven Terrace, Hyde Park, London, W2 3QD, Westminster, W2 3QD
Part of Knight Frank, see every office.
Knight Frank's office in Westminster, at 1 Craven Terrace, is rated 4.9 out of 5 across 1,733 reviews on two platforms, including 159 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotOllie Hayden knight Frank exceptional
Ollie Hayden helped us with a rental in Belgravia he was the best professional personal and went the extra mile: if you need a rental in the area there is no one better than him, cannot recommend enough
Thank you Magz, it was an absolute pleasure working with you and don’t hesitate to reach out should you ever need anything in the future.
5/5
Trustpilotexcellent service
excellent service - highly recommend
5/5
TrustpilotBeth done a wonderful job with viewing…
Beth done a wonderful job with viewing at our property, she was extremely professional and had definitely done her research about the house! Great experience, would definitely work with her again.
Hi Luke, thank you for your review. It was a pleasure working with you and I’m sure we will cross paths again in the future! Best, Beth
4/5
TrustpilotBrigette in Renewals dealt with the…
Brigette in Renewals dealt with the tenancy renewal of one of my properties in a professional and efficient manner. Brigette conveyed my instructions to the tenant to conclude a positive renewal for a further term.
Dear Alison,Thank you for your feedback. I am pleased we achieved a good result for the lease renewal. Kind regards,Brigette
5/5
TrustpilotVery good letting team in Kensington
Very good letting team in Kensington. Professional, customer friendly: it delivered precisely what it said it would on their availability of interested tenants, quickness of getting a tenant, and on price.
Dear Emmanuel, Thank you for your very kind review. It was a pleasure to work with you to secure the new Tenancy. The process was very enjoyable, and we look forward to working with you again in future. Best wishes, Charlotte
5/5
TrustpilotKnight Frank
Dear Edwin,Thank you for your excellent assistance with our tax filings. We appreciate your efficiency and attention to detail in ensuring that everything was filed accurately and on time. We would highly recommend your services to anyone in need of tax advice or assistance. Thank you once again for all your help.Best regards,David & Lyn
Dear David and Lyn,Thank you so much for your feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. Always happy to help!Kind regardsEdwin
4/5
TrustpilotJapan helpdesk was helpful to…
Japan helpdesk was helpful to communicate in Japanese and very supportive to move into the flat. In addition, they are very committed to accommodate my request after settling in the flat.
Dear Mr AndyThank you so much for your kind feedback. We’re thrilled to hear that you were pleased with our support. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We hope you enjoy your new home”Kind regards,Japan Desk Team
5/5
TrustpilotHighly satisfied finding my new home/apartment
Highly satisfied to have been associated with Knight Frank finding my new home. I got exactly what I have been looking for. Walid Javadi, who helped me with this was very understanding and generous with his time. Very happy to have been associated with him too.
Dear Trishna,Thank you kindly for working swiftly with me on securing your new home. It’s teamwork that makes the process so easy and smooth, and I am very glad to have been involved in finding you the perfect place.Wishing you all the best,Walid
5/5
TrustpilotI give five stars to Knight Frank…
I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .
Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip
5/5
GoogleMs Wale has been a great help in my search for a pet friendly studio to rent in the area. Prompt responses, professional attitude, and very polite. The apartment is a perfect fit!
On behalf on the whole Hyde Park team I would just like to thank you for sharing your experience of working with Knight Frank. Your feedback is important to us as we endeavour to provide all our clients with the high level of service that we are so proud of. We would of course be delighted to assist you with any of your future property needs and expect that we will stay in touch. Wishing you and your furry friends the very best of luck in your new home!
1/5
TrustpilotStay away
Stay away! Such an unprofessional agency. Our agent gave the landlord the wrong offer multiple times even though he had our offer in writing. We’ve moved in 3 weeks ago and still have not received our second set of keys. So so unprofessional. By far the worst agency I’ve ever had to deal with
Dear Bianca, We are really sorry to hear about your experience. We understand the Manager of the office has been in touch to update you on the key as this has been escalated. If you would like yo discuss this further please do reach out to complaints@knightfrank.com. Thank you.Knight Frank
5/5
TrustpilotHave been a client of Knight Frank for…
Have been a client of Knight Frank for a number of years and Jordanna Mancina has always been fantastic to work with. Professional, on the ball and always responsive when required.
Dear Mikaeel,Thank you for your kind words. It’s always a pleasure to work with you!Please do not hesitate to reach out for any future needs.Kind regards,Jordanna and the Knight Frank South Ken team
5/5
GoogleI worked with Lucy Potter - who I found was really helpful and on the ball. I was clear with what I wanted and she answered my brief accordingly.
Thank you very much for your review. We hope you enjoy your new home and if you need any advice about property matters in the future we would be delighted to help.
5/5
TrustpilotI have just had an offer accepted on a…
I have just had an offer accepted on a beautiful property in Parsons Green. Summer White was incredibly helpful, communicative and wonderful to work with!!!
5/5
TrustpilotFinding a perfect property
Louna listened to our needs found us a lovely apartment to rent. She worked well with the owners enabling a smooth move, creatively steering us through the process.
Dear Steve, Thank you ever so much for your kind words. I wish you and Jacqueline the very best in the new home and hope this will be an exciting new chapter for you. Kind regards,Louna
5/5
TrustpilotAbsolutely great company really got the…
Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.
Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team
5/5
TrustpilotKnight Frank - Natalie Dordoy
We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.
Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie
5/5
TrustpilotBeth was fantastic!
Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.
Thank you for your review Kieran, It has been great working with you. Best, Beth
5/5
GoogleWe've recently bought a flat through Knight Frank Hyde Park Estate Agents & throughout the process we were really impressed with the level & frequency of communication, the care & the effort Hussein put into helping us complete the sale. We felt that he went above and beyond and he helped make the experience be a much more positive one.
Thank you very much for your positive feedback. We are delighted that you were so pleased with buying through Knight Frank.
5/5
TrustpilotKnight Frank Fulham
Summer White (Knight Frank Fulham) has been fantastic to deal with in arranging our new rental property. She is knowledgeable, professional and has made the process seamless and stress free.
Thank you so much for the feedback! I’m so glad to hear the process felt seamless and stress-free. I hope you absolutely love living in London, Let me know if you’d like any restaurant recommendations!Warm regards,Summer White
5/5
TrustpilotKnight Frank Property manager
Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!
Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason
5/5
TrustpilotSophie Alexander
I've had a great experience with Ms Sophie Alexander of Knight Frank recently. We quickly found a great apartment, and she was very responsive throughout the process.
Thank you for your kind words Ash! I hope you settle in well to your new home, here if you need anything further,All the bestSophie
1/5
GoogleLook at the photos to see what “professionally clean standard” looks like according to Knight Frank. Moving into your new £5k / month home should be such a wonderful moment. Instead, Knight Frank have denied our contractual right to move …
Dear Emily, We are really sorry to hear about your experience moving into your new home. We … More
5/5
GoogleI had the pleasure of working with Kamran Shirazi from Knight Frank Real Estate, who was extremely professional, polite, and helpful. He was not only responsible about his tasks but also went above and beyond to address any non-task related …
Thank you very much for the kind words, it was my pleasure to assist, and I hope you enjoy the flat! … More
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