Trusted Agent profile · Westminster

Knight Frank Hyde Park Sales reviews in Westminster

4.9

★★★★★ Excellent

1,717 reviews across 2 platforms

1 Craven Terrace, Hyde Park, London, W2 3QD, Westminster, W2 3QD

Part of Knight Frank, see every office.

Knight Frank's office in Westminster, at 1 Craven Terrace, is rated 4.9 out of 5 across 1,717 reviews on two platforms, including 157 Google reviews rated 4.8.

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4.8 / 5

157

Reviews on Google

This office

Trustpilot logo

1,560

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Shannon

I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!

V · 17 September 2024

Agent replied · 23 October 2024

Thank you so much for your kind words, Venetia. It was truly a pleasure to assist you, and I'm delighted that we were able to reach a positive outcome. If there's anything else you need in the future, please don't hesitate to get in touch!Thank you!Shannon

5/5

Google

We have had an excellent service from Knight Frank's Hyde Park office in successfully selling our flat. We were stuck in France throughout but Tim Perks and Hussein El-Aboody took that in their stride. They found good buyers and got sensible and reasonable terms. We were always well informed and helped at all points. Hussein was constantly involved in navigating our situation ranging from good and thoughtful negotiating to helping to manage covering removals and preparation for the excellent cleaning of the flat. He was tireless and unflappable and we came to rely on him a lot. This was a very high quality performance from Knight Frank and we are extremely grateful.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 23 October 2021

Agent replied · 22 October 2024

Thank you Hugh and Sarah for taking the time to leave such a thoughtful review. We are delighted that you enjoyed your experience of buying through Knight Frank, we look forward to working with you again in the future.

4/5

Trustpilot

My agent Chloe Andrew’s made what could…

My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !

Oisin · 7 May 2026

Agent replied · 28 May 2026

Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted. Thank you again. Chloe

5/5

Trustpilot

Purchasing a house in Westminster

We recently completed on Mews house purchase in Westminster through Knight Frank Belgravia office. Both Chris and Issy were extremely helpful. They helped us to deal with many issues that we encountered during the purchasing process which was not straightforward and at times rather stressful. Many thanks for both of them.

Satu · 8 May 2024

Agent replied · 23 October 2024

Dear Satu and Kevin, thank you for your kind words. We are delighted to have helped you with your purchase. We are sure that your vision and design plans will transform the house into a beautiful home, Many thanks, Chris and Issy.

5/5

Trustpilot

Property Management KF

I have just been assigned a new property manager , Henry Nwokejiobi, from Knight Frank, to look after my property which is currently tenanted. Henry is very responsive from the start to all my requests on servicing the apart.ent and so far, am pleased with his service. Pls keep up the good work Henry.

Fenny · 8 March 2024

Agent replied · 23 October 2024

Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry

5/5

Trustpilot

James and Oriel were incredibly helpful…

James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.

Chris · 17 April 2024

Agent replied · 23 October 2024

Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel

5/5

Trustpilot

Great service

Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.

Jodie · 22 October 2024

Agent replied · 22 November 2024

Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie

5/5

Trustpilot

Jamie-Leigh and the Knightfrank team

I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.

Eamonn · 4 September 2024

Agent replied · 23 October 2024

Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh

5/5

Trustpilot

Covent Garden Review

We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.

John · 26 March 2024

Agent replied · 23 October 2024

Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee

5/5

Trustpilot

Amazing experience as always

Amazing experience as always. It is quite a wise choice to leave the property managed by KnightFrank especially for those oversea landlords who have flats in the UK to be taken good care of. In particular thanks Chervon for swift response, helpful advice and excellent expertise in proceeding all the works, which makes KinghtFrank the best among its peers in E14 area according to my experience over recent years.

Y · 29 January 2023

Agent replied · 23 October 2024

Thank you for your kind words Yaoyin, it is a pleasure working with you and I am always here to help. Best wishes, Chervon

5/5

Trustpilot

Ellie Fieldwick is a star!

I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!

Susanna · 13 August 2024

Agent replied · 23 October 2024

Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team

5/5

Trustpilot

Awesome and Wonderful Experience

Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat

SRI · 13 May 2024

Agent replied · 23 October 2024

Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik

5/5

Trustpilot

Move in arrangements

Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.

Mahesh · 4 September 2026

Agent replied · 24 September 2026

Hello Mahesh, Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know. Kind regards, Kyrsten

5/5

Trustpilot

I had the pleasure of using Knight…

I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.

Amir · 3 April 2024

Agent replied · 23 October 2024

Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam

5/5

Trustpilot

Excellent experience overall

Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!

Adrian · 17 September 2026

Agent replied · 24 September 2026

Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way. William and the Knight Frank Oxford team

5/5

Trustpilot

KnightFrank Experience

James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!

Leah · 2 July 2024

Agent replied · 23 October 2024

Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James

4/5

Trustpilot

The office quickly responds to & fixes…

The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.

Jayne · 16 April 2024

Agent replied · 23 October 2024

Hi Jayne thank you for your review its very much appreciated. It’s a pleasure working with you providing the support and assistance for you and the tenant.Kindest regardsDaniel

5/5

Trustpilot

Brigette from renewals is excellent

I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided

Michael · 20 August 2024

Agent replied · 23 October 2024

Dear MichaelThank you for your kind words and it was a pleasure assisting with the renewal. I am pleased we agreed it swiftly. Kind regardsBrigette

5/5

Trustpilot

Excellent rental experience

My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.

Alex · 27 March 2024

Agent replied · 23 October 2024

Thank you Alex, for your really kind words. I am so glad we were able to help swiftly. We hope to be able to help you soon. Shannon and Mark

5/5

Trustpilot

Excellent Agent, Perfect Staff

I've rented my property for 3 years under Knight Frank. Their staff are really nice and kind, especially Jocelyn Zhang. She helped me a lot with all sorts of issues I met when I moved into this apartment. Perfect agent!

William · 18 October 2024

Agent replied · 23 October 2024

Hi William, Thank you so much for your kind words! I appreciate your feedback and will continue to provide the same level of service as always!Jocelyn

5/5

Trustpilot

James Szalay went above and beyond to…

James Szalay went above and beyond to help us find a property and have the offer accepted. He worked out of hours to help us achieve a positive outcome and I was very impressed with the way he conducted the negotiation. Thank you James!

Fernanda · 14 August 2024

Agent replied · 23 October 2024

Thank you for the review, Fernanda.It has been a pleasure assisting you with your search, so far, and I am sure that you will love your new home.Very best,James

5/5

Trustpilot

Excellent attentive service from the…

Excellent attentive service from the start to the completion. Would recommend highly.

Mr · 7 October 2026

Agent replied · 10 October 2026

Dear Alan, I'm very grateful for such kind words, and thank you for being such a loyal repeat client. Enjoy the new chapter and keep in touch. Best wishes Ross and the Knight Frank Tunbridge Wells team

5/5

Trustpilot

Outstanding service

Henry is our property manager; he is incredibly proactive, thorough and efficient. It is reassuring knowing that he will do everything possible to provide us with the highest level of service possible. We love living where we live, and have both been so impressed at the quality of our experience.

Dan · 24 April 2024

Agent replied · 23 October 2024

Thank you, Dan, for your kind words. I will continue to focus on offering high-quality service and making sure you are satisfied as my client and tenant. Thank you once again. Henry

5/5

Trustpilot

Thank you Michelle and Ehtheshaam

Thank you Michelle and Ehtheshaam, you have been very helpful with managing our property. Your quick response and assistance is very much appreciated. We never have to wait for you to address any issues we might have. Thank you for making our lives so much easier. Dr and Mrs Pirani( landlords at the Bezier apts)

Dr · 9 January 2024

Agent replied · 23 October 2024

Dear Dr & Mrs Pirani, thank you for the kind words, it is a pleasure working with you and Kamran. Ehteshaam and myself look forward to continuing to work with you, providing the service level you are accustomed too and making the management of your property as easy as possible for you. Best wishes Michelle & Ehteshaam

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