Trusted Agent profile · Westminster

Knight Frank Country Department Sales reviews in Westminster

4.8

★★★★★ Excellent

1,685 reviews across 2 platforms

55 Baker Street, London, W1U 8AN, Westminster, W1U 8AN

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Knight Frank's office in Westminster, at 55 Baker Street, is rated 4.8 out of 5 across 1,685 reviews on two platforms, including 137 Google reviews rated 4.2.

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4.2 / 5

137

Reviews on Google

This office

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1,548

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

We feel so privileged to have Josh as…

We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.

Yarkin · 28 March 2024

Agent replied · 26 October 2024

Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh

5/5

Trustpilot

Charlotte Maclean - Outstanding Customer Service

Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.

Selvi · 18 August 2024

Agent replied · 26 October 2024

Thank you so much for your kind words. Its has been a pleasure working with you. Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte

5/5

Trustpilot

Brigette in lettings as usual was very…

Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.

Santer · 18 September 2024

Agent replied · 26 October 2024

Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette

5/5

Trustpilot

True Professionals

Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.

L · 11 April 2024

Agent replied · 26 October 2024

Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!

5/5

Trustpilot

2nd yr. Happy

2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.

Mohamad · 28 February 2024

Agent replied · 26 October 2024

Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura

5/5

Trustpilot

This is a review for Grace Neal who was…

This is a review for Grace Neal who was passed my outstanding lettings account to wind up. She sorted everything out in no time at all just before Christmas extremely efficiently and helpfully.

Catherine · 24 December 2023

Agent replied · 26 October 2024

Hi Catherine,Thank you very much for your lovely words and I am so glad I was able to assist.I hope you have a great new year and do let me know if there is anything further we can do for you.Take care,Grace

5/5

Trustpilot

Good property managers

Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible

Ucizi · 16 May 2024

Agent replied · 26 October 2024

Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry

5/5

Trustpilot

Very good property management and…

Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them

Hannah · 29 August 2024

Agent replied · 26 October 2024

Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina

5/5

Trustpilot

Hi Brigette,

Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma

Darren · 16 October 2024

Agent replied · 26 October 2024

Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette

5/5

Trustpilot

Fantastic experience!

We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.

Kaitlyn · 21 April 2024

Agent replied · 26 October 2024

Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines

5/5

Trustpilot

A very efficient service

A very efficient service. Staff at Knight Frank is solution oriented and responsive, acting swiftly between landlord and tenant. Highly recommended.

GL · 8 August 2024

Agent replied · 26 October 2024

Thank you very much Goran, we are always here to help. I hope you are happy in your property. Very best wishes, Alice

5/5

Trustpilot

Brigette from Renewals handled the…

Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.

Henriette · 25 May 2024

Agent replied · 26 October 2024

Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette

5/5

Trustpilot

Liam at knight frank changed our…

Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase

Mr · 3 August 2024

Agent replied · 26 October 2024

Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!

5/5

Trustpilot

Recommend Vinnie from Renewals

Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.

Peter · 7 June 2024

Agent replied · 26 October 2024

Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie

5/5

Trustpilot

Special thanks to Josh Ward-Brickett

My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.

David · 10 April 2024

Agent replied · 26 October 2024

Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh

5/5

Trustpilot

Ive been a tenant for around two years…

Ive been a tenant for around two years and I always find that KF are knowledgeable and responsive to all my queries. It’s a pleasure working with such a professional company

Customer · 18 January 2024

Agent replied · 26 October 2024

Thank you ever so much for leaving such a kind review.

5/5

Trustpilot

Vinnie from Renewals helped me a lot…

Vinnie from Renewals helped me a lot with my renewal process. I got really quick answers. Thanks

Miray · 1 October 2024

Agent replied · 26 October 2024

Dear Miray,Thank you very much for your lovely review.Thank you for choosing Knight Frank.Kind regards,Vinnie

5/5

Trustpilot

Ines Barbieux at the south ken/Chelsea…

Ines Barbieux at the south ken/Chelsea office deserves a shout out - her professionalism, efficient and polite manner - made my search and lease completion hassle and stress free

Emma · 27 February 2024

Agent replied · 26 October 2024

Thank you for your kind review Emma. It was a pleasure working with you as well! Hope you will enjoy your time in the flatInes

5/5

Trustpilot

Took care of everything

Lars · 20 February 2026

5/5

Trustpilot

Incredible service and fast turn around…

I can highly recommend the Lettings team at Knight Frank. I recently started my search for a rental property in Fulham, after experiencing difficulties with other agents, I was introduced a beautiful flat in Parsons Green by Summer White. It was perfect for me and Olivia Firmin worked with myself and the landlord to turn things around quickly. A very happy customer.

BH · 2 February 2024

5/5

Trustpilot

Certainly

Certainly! Please provide the text of the review you would like to be rephrased.

Jusang · 22 November 2025

5/5

Trustpilot

Toru Yoshioka's service is a true…

Toru Yoshioka's service is a true testament to his commitment to excellence. I highly recommend him to anyone seeking quality service, , from Jing Jiang

Jing · 10 May 2024

Agent replied · 26 October 2024

Dear Jing Jiang,Thank you for your time to leave such a positive review.I am very pleased to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka

5/5

Trustpilot

Louna’s fantastic work ethic made…

Louna’s fantastic work ethic made everything done in an organised and effective manner. Easy and informative communication - and super friendly.

Kays · 17 July 2024

Agent replied · 26 October 2024

Dear Kays,Thank you for your kind review. I wish you and Adjie the very best in the new apartment.Kind regards,Louna

5/5

Trustpilot

Amy Pritchard from Super Prime Lettings…

Amy Pritchard from Super Prime Lettings Team is simply super star, well organised, kind, very professional and beyond words. Thank you very much for all your help and commitment.

Customer · 15 February 2024

Agent replied · 26 October 2024

Thank you so much for your kind review, it has been a pleasure working with you! Best wishes, Amy

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