Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Karen · 1 July 2024
Agent replied · 26 October 2024
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
★★★★★ 5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
CG · 12 June 2024
Agent replied · 26 October 2024
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
★★★★★ 5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
B · 15 February 2024
Agent replied · 26 October 2024
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
★★★★★ 5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Fei · 13 July 2024
Agent replied · 26 October 2024
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotEd was great throughout the entire…
Ed was great throughout the entire process and it went really smoothly. Thank you for al your assistance!
Esmee · 2 December 2024
Agent replied · 27 December 2024
We're so glad to hear that Ed was able to provide you with such a positive experience. We appreciate your kind words and hope you'll choose us again in the future.
★★★★★ 5/5
TrustpilotKnight Frank means super-efficient and…
Knight Frank means super-efficient and super-effective! Simon Biddulph sorted out any hitches in no time; and his team were super-pleasant to work with. Thanks again KF!
H · 24 July 2024
Agent replied · 26 October 2024
Thank you very much for your kind review. We are glad you are happy with the property and service provided. Should you need any further assistance, please do not hesitate to get in touch. Best wishes, Simon
★★★★★ 5/5
TrustpilotMy agent (Louna) is incredibly friendly…
My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.
曹慧敏 · 13 May 2024
Agent replied · 26 October 2024
Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna
★★★★★ 5/5
TrustpilotVinnie from Renewals
Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.
Maddie · 23 April 2024
Agent replied · 26 October 2024
Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThis is my third year with KF
This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)
JIAQI · 29 May 2024
Agent replied · 26 October 2024
Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette
★★★★★ 5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
Audrey · 29 May 2024
★★★★★ 4/5
TrustpilotJosh Ward Bricketts initiative and…
Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.
Derek · 1 April 2024
Agent replied · 26 October 2024
Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh
★★★★★ 5/5
TrustpilotI would like to thank the Knight Frank team
I would like to thank the Knight Frank team, namely Millicent Finch, Nathalie Stocker and Kim Brooke, for their kind assistance. Reliability, honesty, accuracy and professionalism - these are the qualities that distinguish these wonderful people.
Aida · 3 January 2024
Agent replied · 26 October 2024
It was an absolute pleasure assisting you with your move. We wish you both all the very best in your new home and hope to assist you again soon.Kind regards,Kim, Millicent and Nathalie
★★★★★ 5/5
TrustpilotJared from Hampstead letting office…
Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended
Marko · 23 May 2024
Agent replied · 26 October 2024
Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared
★★★★★ 4/5
TrustpilotA professional & polite service
Walid and the lettings team were professional, polite and proactive in ensuring a smooth transition to the new tenancy at our property.
Jonathan · 21 October 2025
★★★★★ 5/5
TrustpilotGreat Agency
Great Agency! Special Thank You to our agent Konrad Kruk who helped us remarkably throughout the processes and was always willing to help.
Spas · 5 September 2024
Agent replied · 26 October 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you Spas!All the best,Konrad
★★★★★ 5/5
TrustpilotMonika at Knight Frank is prompt and…
Monika at Knight Frank is prompt and courteous and helped me sort out rental issues immediately as they arose.
Nicole · 5 November 2024
Agent replied · 26 October 2024
Thank you Nicole. I am very glad we have been able to get all issues sorted so well together. I know being a landlord can be challenging at times, but with the right help you can overcome anything and ensure any stress is kept to a minimum. I hope we can continue our success together for years to come.Josh
★★★★★ 5/5
TrustpilotVinnie
Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.
Mr · 2 May 2024
Agent replied · 26 October 2024
Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotBrigette from Renewals at Knight Frank
Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.
Graeme · 26 June 2024
Agent replied · 26 October 2024
Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette
★★★★★ 5/5
TrustpilotI had a really good experience…
I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!
Samantha · 16 August 2024
Agent replied · 26 October 2024
Thank you Samantha for your kind review. Knight Frank Canary Wharf
★★★★★ 5/5
TrustpilotThis is a review of Knight Frank renewal
This is a review of Knight Frank tenancy renewal. Vinnie from renewals was very helpful, responsive, and overall great person to help out on this.
A · 30 July 2024
Agent replied · 26 October 2024
Good morning,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotEhteshaam Ahmed provided prompt and…
Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!
James · 16 May 2024
Agent replied · 26 October 2024
Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam
★★★★★ 5/5
TrustpilotExcellent service
I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.
Cagdas · 23 June 2023
Agent replied · 26 October 2024
Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin
★★★★★ 5/5
TrustpilotMandy Hodgkinson at KF is exceptional
Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.
Kash · 10 May 2024
Agent replied · 26 October 2024
Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy
★★★★★ 5/5
TrustpilotSouth Ken Flat
Nicole Jackson in the South Kensington branch handled the purchase - she did a fantastic job, diligent and responsive.
KvE · 25 October 2024
Agent replied · 27 December 2024
Thank you for your lovely review.It has been a pleasure working with you, and we wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team
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