Trusted Agent profile · Westminster
★★★★★
1,693 reviews across 2 platforms
55 Baker Street, London, W1U 8AN, Westminster, W1U 8AN
Part of Knight Frank, see every office.
Knight Frank's office in Westminster, at 55 Baker Street, is rated 4.8 out of 5 across 1,693 reviews on two platforms, including 137 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Knight Frank Country Department Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotSophie Alexander
I've had a great experience with Ms Sophie Alexander of Knight Frank recently. We quickly found a great apartment, and she was very responsive throughout the process.
Thank you for your kind words Ash! I hope you settle in well to your new home, here if you need anything further,All the bestSophie
5/5
TrustpilotThe service we received from Helen…
The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.
Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen
5/5
TrustpilotJason Nwimo (Propery Manager) has been…
Jason Nwimo (Propery Manager) has been managing our property for some time and has excelled our expectations. He is reliable, friendly and professional. He delivers a very high standard of care/service to his clients, and does so enthusiastically and with devotion.
Good morning Lauren,Many thanks for your review here It has been a pleasure and thank you for entrusting our Knight Frank PM team with your propertyGood luck with all in future Should you need anything else at all, please do not hesitate to reach out via the normal channelsWarm RegardsJason
5/5
TrustpilotThe manager of my rental property
The manager of my rental property, Chervon Pierre, has been a pleasure to work with. She is extremely efficient and thorough. She has left the next manager high hurdle.
Thank you for your positive review Michael, I always strive to provide excellent customer service and it has been a pleasure working with you. Best wishes, Chervon
5/5
TrustpilotVinnie from renewals has been great to…
Vinnie from renewals has been great to work with. He has made our lease extension a simple matter. He is courteous and prompt with his communication. I appreciate Vinnie's style and enthusiasm.
Dear Sean,Thank you very much for the lovely review.Wishing you all the best.Kind regards,Vinnie
5/5
TrustpilotI have been working with Knight Frank…
I have been working with Knight Frank for several years in a professional capacity and have always found their staff offering a service of the highest standards. A particular stand our recently has been my dealings with Beth Tighe who has been amazing throughout.
Thank you for your kind review. It has been a pleasure helping your client find a new home and I’m sure we will continue to work together in the future. Best, Beth
5/5
TrustpilotProfessional and helpful team
Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!
Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha
5/5
TrustpilotTop Level Service
Stan's service was of the highest order. Classy, supportive, honest and responsive. We didn't go with the property in the end, but his service was impeccable and we will consider Knight Frank in the future as a result.
Joe it was a pleasure to assist you, I hope you enjoy your new home and that our paths cross again in the future.Many thanks,Stan
5/5
TrustpilotThe lettings agent who helped me find my flat
The lettings agent who helped me find my flat and to complete the contract process was extremely efficient, professional and clear, and on the day of the move helpful beyond the call of duty
Dear Frances,Thank you so much for your kind words. It was a pleasure assisting you throughout the process, and I'm delighted to hear that you were pleased with the service. Moving can be stressful, so I'm glad I could help make the day a bit easier for you.Wishing you all the best in your new home!Kev
5/5
TrustpilotVinnie from the Knight Frank renewals…
Vinnie from the Knight Frank renewals teams gave excellent advice and guidance; was knowledgeable, responsive, professional and helpful; and processed the on line documents extremely quickly, overall and outstanding service.
Dear Stephen,Thank you for the lovely review.It was a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie
1/5
GoogleLook at the photos to see what “professionally clean standard” looks like according to Knight Frank. Moving into your new £5k / month home should be such a wonderful moment. Instead, Knight Frank have denied our contractual right to move into a clean home and not a total horror show. External contractors falsely report “PROFESSIONALLY clean condition” when compiling their “check-in report”. Knight Frank Property Managers provide long email delays, dealing with any clean-up by over a week. Extremely vague replies, totally stalling. Total denial of responsibility because we had “viewed” the property (where these issues were hidden.) Despite repeated requests, Knight Frank offered no advice on what happens when tenants see discrepancies in the check-in report, or recourse for disputes - red flag no. 3. Filthy floors, windows, carpets, and extensive water damage to paint which apparently won’t be seen to by Knight Frank or the Landlord so we can actually move in. We’re paying 5k / month for 2 weeks already, and have paid £30k upfront, for this “service.” Avoid this lettings agent for fair and legal treatment. Remedy this for this review to be taken down. Tenants: Avoid Knight Frank for your contractual rights to be honoured and your estate agent to make sure basic standards are upheld.
5/5
TrustpilotGreat support!
I was anxious about searching for a property in the UK for the first time, but thanks to the Japan Desk team, I was able to find a great property.Their support was always appropriate and quick, and I felt safe in dealing with them.
Thank you very much for your kind words, it has been a pleasure to help you. We are always here if you need any further assistance.Kind regards,Japan Desk Team
5/5
TrustpilotExcellent experience with James at…
Excellent experience with James at Knight Frank. Super accommodating, very responsive, helped us a great deal negotiating with the landlord and landing us an amazing flat. All around awesome Lettings agent, and a breath of fresh air in a lazy market.
Thank you for the kind review, it is extremely appreciated.It was a pleasure helping you with your search, and please do let me know if I can help with anything else.Very best wishes,James
5/5
TrustpilotWapping letting - great service
Contacted Peter to see a property to rent at 8am on Friday, he managed to find me a slot on the same day. He was very professional, knew about the property and I was very impressed with the service. Definitely recommend.
Thank you Nicki.It is a pleasure assisting you. Peter
5/5
TrustpilotFantastic service
Fantastic sales team. Beautiful photos. Understood our distress at leaving family home and our need to downsize. Our agent was the one pushing everything forward all the time. Keeping us updated. Even our buyers commented on how good our agent was!
Dear Sarah, Thank you for trusting us with your home and we wish you all the very best with your onward plans.Best wishesOli & the Knight Frank Sevenoaks team
5/5
TrustpilotMany thanks to Daniel Lloyd
I appreciate the support and prompt communication from Daniel Lloyd with all parties for the replacement of the broken washing machine in the apartment we are renting. The issue was solved quickly and smoothly
Hi Svitlana thank you for your kind words, please feel free to reach out when you have any issues in the future. I am always happy to support where I can.Kind regards,Daniel
5/5
TrustpilotFantastic service
Robin Macdonald, Sarah Rynne, Peter Pietrzak and the Knight Frank team have been incredibly helpful across the entire process in renting our flat. They have been on hand, responsive and quick to assist with any queries.
Hi Liam, thank you so much for your kind review! It has been a pleasure working with you and we wish you all the best in your new home.
5/5
TrustpilotA very professional & efficient service
Both Laura and Harriet, from the Wimbledon Village lettings team, were extremely efficient and professional when handling the re-letting of our property. They both ensured that we were always kept fully updated of progress and the team were at hand to assist whenever possible, going beyond what was necessary. A big thanks to all.
Thank you Susan! It is always a pleasure working with you too and we are so pleased you are happy with your new corporate Tenant.Kind regardsLaura and Harriet
5/5
TrustpilotBrigette from Renewals
Brigette from the Renewals team at Knight Frank provided great service in securing my tenancy renewal. She was professional, responsive, and made the entire process seamless. a stress-free experience. Highly recommend her for any property management needs.
Dear KariI appreciate your kind words and it was lovely working with you on the renewal. Kind regardsBrigette
5/5
TrustpilotJosh at Knight Frank
I can commend Josh for his helpfulness, knowledge and professionalism while acting as property manager for my rental property. I feel that I can ask his advice - and as a first time landlord that is something I definitely need.
Thank you Audrey. I am very happy to be your trusted advisor and be able to assist in all matters relating to property. Being a first-time landlord can be a daunting undertaking for some, so helping to make your experience stress-free and easy going is a real pleasure. Best wishes, Josh
5/5
TrustpilotKnight Frank Fulham
Myself and my partner were looking a flat to rent in Fulham and Summer from the Knight Frank office was very helpful! She is always very responsive to any queries we had and the rental process has been very smooth and efficient!
Thank you ever so much Isobel for your kind review. It was a pleasure assisting you. Summer
5/5
TrustpilotBrigette from renewals has been very…
Brigette from renewals has been very helpful for me over the past few years, always helping me secure a good deal and keeping a great relationship between me and my landlord maintained over the years. Many thanks
Hi JoeThank you taking the time to write this review. I am so pleased we came to an agreement that is positive for both you and the landlord. Until next year!Kind regardsBrigette
5/5
TrustpilotVinnie was really helpful!
Vinnie was really helpful throughout the process and made renting with Knight Frank a breeze!
Dear Manan,Thank you for a great review.All the best in your new home.Kind regards,Vinnie
5/5
TrustpilotProfessional but human
Professional, friendly and helpful. Charlie especially made me feel I was in trustworthy and transparent company rather than having to sift through the usual estate agent jargon. I wouldn’t hesitate to recommend.
Thank you very much Sophie, I’m glad I could help and I wish you all the best.
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Tell us what you need and we'll put you in touch. Knight Frank Country Department Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
