Kinleigh Folkard & Hayward Bayswater Sales reviews in Westminster

★★★★★ 5/5

Google

Tom Foreman-Browne and Melodie Nguyen at KFH Bayswater were fantastic. They found great tenants within weeks and so there were vacant gaps! Very professional and reliable. Keep up the good work! Highly commendable! From the start, Jonathan McCormack has found great tenants from relocating agents. This meant that the tenants were professionals and kept the property in good condition. The current tenants have been on a long least of more than two years. There was also an incident where there was a delay in obtaining a licence to let which meant that we had to postpone the tenants' move in date. Nonetheless, thanks to Jonathan who managed and resolved the situation brilliantly. He is absolutely reliable. I would highly recommend him to anyone looking for a letting agent.

Erh-Hsuin · 26 October 2018

★★★★★ 5/5

Google

I can honestly say I have never dealt with such competent courteous and professional people as Melodie and Hamish, From the moment we made contact until all was completed it was done in a very helpful professional and courteous way, we could not have asked for better or for more. Congratulation to your team for making this a smooth and satisfying painless procedure, it was very much appreciated, would use you again and i would certainly recommend you to any others wishing to Rent property. Thank you especially Melodie for your patients and your kind help over the telephone, I could not have done without your knowledge help and assistance and a big thank you for doing more than is required regarding the help in locating local authorities and schooling for our daughter. The best team and people you could ever wish to do business with. A big Congratulations on a job well done. :-)

Colin · 26 October 2018

★★★★★ 5/5

Trustpilot

Great selling experience

Great work Rita and team on selling our flat! We had 60 viewings within 3 days of going on the market and 11 offers of which we accepted £20k over asking. KFH just have the best database of buyer clients and the pictures were stunning. Would highly recommend for a quick and easy sale.

James · 7 August 2023

★★★★★ 4/5

Trustpilot

Good communication overall from the…

Good communication overall from the Finchley branch of KFH and had plenty of people coming to view. Once an offer was accepted Hannah was very good at guiding us through the process. Thanks KFH

Julie · 18 September 2024

★★★★★ 5/5

Google

A lot thanks to Melissa and KFH bayswater, I have found the cozy house as I wanted, especially considering the pandemic. Melissa is patient and very helpful and responsive during the whole process where we completed the rental process within such a short time:) Intereting and lovable experience. And I really like the house haha despite it's liftless situation which she also kindly remind me a lot.PositiveResponsiveness, Quality, Professionalism, Value

Melody · 25 October 2021

★★★★★ 5/5

Google

Excellent agents, in particular, highly recommend Olly Thorne. He was super efficient, fast and honest *or as honest as an estate agent can be*. We got a real sense of his appetite to achieve a good sale for our property, additionally was very helpful with managing red book valuation and the offer of help with conveyancing. We now plan by to buy a new property via the same estate agency.

Amaya · 25 October 2021

★★★★★ 5/5

Trustpilot

KFH Crystal Palace are excellent!!

KFH Crystal Palace are excellent, professional and efficient. From day one to the completion sale of my property there was excellent communication and honest feedback. Would highly recommend the team, Lewis was great throughout the entire process and made things run smoothly.

Seb · 27 April 2024

★★★★★ 1/5

Trustpilot

BATTERSEA BRANCH

BATTERSEA BRANCH - AWFUL EXPERIENCE I would start by saying I never ever write bad reviews. I am a reasonable person and understand things (especially with property sales) don't always go in a straight line. However, when you sell a property (a 2bed with outdoor space in Battersea) with a supposedly reputable agency you expect some level of service. I have had a terrible experience with a particular agent at this branch which all could have been avoided with clear communication.I got one phone call with the initial offer and then I spent the next 4.5months chasing her. I firmly believe that her lack of urgency and clarity has cost me a lot of money so my advice is to do your due diligence before just agreeing to work with a particular agent. I wish I'd asked for some references! Even after settlement she is sending me threatening emails. Thank you to the branch's manager who stepped in and ultimately helped move things along but I just wish we'd never had to get there.

Marie-Louise · 13 October 2024

★★★★★ 5/5

Trustpilot

Can’t thank Joseph and Kerry enough.

It’s been nearly one year of working with Kerry first, then Joseph, asking for multiple mortgage offers and it was never too much for them. I spoke with other brokers to make sure i was getting the best offers, and can hand on heart say that KFH had the best customer service and the best rates too. They reduced our rates before exchange by nearly 100 pounds a month. They truly restored our trust in brokers after having an incredibly bad experience the first time we purchased a home. I have already recommended these guys to friends and will use them again.

Mashal · 9 October 2024

★★★★★ 5/5

Trustpilot

Good experience with KFH

We have recently bought a flat through KFH and were happy to work with them. Deana Watkins was an estate agent in this purchase and she was really helpful and responsive through entire process. She was helping us to resolve any issues or blockers we had and it was a really pleasant experience.

Anton · 7 August 2023

★★★★★ 5/5

Trustpilot

Dulwich Village KFH

From the very start Sylvia and Suzannah were so supportive, calm and patient with me and my family. The whole process was managed really well and I can't thank them enough for their care,

Rachel · 5 September 2024

★★★★★ 5/5

Google

I would highly recommend this agency. Nishaad was very helpful in finding me a great apartment as per my requirements in a very short timeframe. I appreciate the effort he has put in, especially since he'll be coming into the office on his day off to hand over the keys. He has been very patient and took the time to thoroughly answer all of my questions. He has also been very prompt in communication and is making sure the process goes smoothly! I will definitely refer to him again for any future lettings.

Rajanya · 26 October 2017

★★★★★ 5/5

Trustpilot

Excellent and professional service from the Tooting sales team

We sold our house through KFH, from valuation to completion the experience was very professional. Dan Todd was our agent who worked hard to ensure the experience was as stress free as possible. He kept us informed at each stage and always made himself available to talk. I would highly recommend KFH.

Marie-Claire · 27 August 2023

★★★★★ 5/5

Trustpilot

Absolutely outstanding and…

Absolutely outstanding and professional! I could not recommend KFH Dulwich more highly. My sister recommended Sylvia from her property sales and with Sharon and the team they achieved everything they promised. Also, we really enjoyed working with them.

Christopher's · 25 June 2024

★★★★★ 1/5

Trustpilot

Avoid KFH Block Management!

Avoid KFH Block Management!They have been managing our estate and have completely mismanaged contracts causing the annual service charge amount to increase exponentially.The have admitted to allowing the estates communal electricity to go out of contract for over a year, causing the cost to increase by over 500% (not an exaggeration!). They neglected to inform our estate directors for over a year, and claimed that they struggled to find a new contract for all that time, but did not tell anyone we were out of contract. The lack of communication on this and all matters is unbelievably poor. They don't respond to tenants queries at all and fail to follow through on any commitments they give. Avoid at all costs.

Simon · 4 October 2024

★★★★★ 1/5

Trustpilot

Unhelpful and unprofessional

We were extremely disappointed and angry with how KfH handled our potential purchase of a property. They failed us more than once. Firstly, failing to tell us the full extent of the chain above us (which only transpired three months later!). Secondly, using increasing threats of chain breakdown and deadlines (which always passed without consequence). These always seemed to coincide with month-end and seemingly in the interests of staff commission as once in a new month they stopped! Thirdly, they even suggested we should ignore our solicitor's advice and guidance, questioning why further enquiries were being raised. Inappropriate and unprofessional. To cap it all on the very day exchange and completion dates were set, they informed us a higher offer had been accepted on the property (which presumably they had continued advertising despite our agreement once our offer had been accepted) but claiming that our vendor may be prepared to negotiate. Another way of increasing their commission?? We saw little integrity from KfH, plenty of bull-dozing in their own interests and I have no trust at all in them. Bizarrely, when the sale fell through, they offered to help us find another property. Absolutely no way!

Ann · 29 September 2024

★★★★★ 5/5

Trustpilot

Great mortgage broker services

KFH provided mortgage broker services for my flat purchase. Lucas was brilliant, provided me with full information on my options and was always happy to help when I had queries. Would definitely recommend.

Lauren · 12 September 2024

★★★★★ 5/5

Trustpilot

Excellent service. Callum at Streatham Hill was absolutely…

Callum at Streatham Hill was absolutely great at keeping us up to date with progress on our sale. He went out of his way to help us, as we live 2hrs away from the property. Thank you, Callum, for making it a 'painless' experience.

Pauline · 21 February 2024

★★★★★ 5/5

Trustpilot

We recently sold our flat with KFH…

We recently sold our flat with KFH Tooting. We were lucky to sell it on the first few days it was put on the market. A big part of that was the viewings that were lined up in advance. Antony, Morgan and the team provided a very professional service throughout the process.

Cornelius · 14 August 2023

★★★★★ 5/5

Trustpilot

Samara dealt with the sale of our…

Samara dealt with the sale of our property and from the start was excellent keeping us informed throughout. Really appreciate Samaras hard work from start to finish.

Stephen · 26 April 2026

★★★★★ 5/5

Google

Candy Foy has been very helpful and kind showing us various apartments and giving us all the information we need. Candy really goes the extra mile driving us to apartments and even providing umbrellas when it is raining! We are very happy with Candy's services!

Robin · 28 January 2024

★★★★★ 5/5

Google

"TEAM KFH Bayswater"... what can I say...well I can say straight out the the gate is that it is a GREAT team. I have, in the last five years, bought, sold, and rented out numerous properties with Paul Hyman and his team. I have nothing but praise for the way the team handled all aspects of purchase, sale, and rental. The team has always made me feel special, looked after, respected and represented in the best possible way. And, furthermore, I have seen them do the same with the other parties involved in the transactions. If you want to buy, sell or rent a property in the Bayswater/Lancaster Gate area this is the team to represent you - hands down no one else can beat them for a 5 star service and knowledge of this area.

Gavin · 26 October 2016

★★★★★ 5/5

Trustpilot

Had the pleasure of working with Summer…

Had the pleasure of working with Summer Baker (Clerkenwell) to view and agree a lease with our new flat in Angel. She was extremely helpful, efficient and friendly throughout the whole process. We are super grateful and thrilled with the property - thank you Summer and the KFH team!

Alexandra · 25 October 2023

★★★★★ 5/5

Google

Purchased and have now rented my new flat through KFH. Amazing service on both sides, rental and sales. Found them very professional and quick to find tenants. Procedures were easy and straight forward as well as their standardized accounting procedures. All the staff were very Friendly and the amazing Megan rented my flat for more than the asking price and before it was available. I am still finishing works now, thanks so much, you are amazing!

Joe · 26 October 2019