5/5
GoogleWilliam and Caroline have gone above and beyond to firstly find the incredible flat in Pimlico and for the efficient response to requests for contacts of handymen and moving us in. Thank you very much!PositiveProfessionalism
Trusted Agent profile · Westminster
Jackson-Stops Pimlico reviews in Westminster
★★★★★
724 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW, Westminster, SW1V 4RW
Jackson-Stops's office in Westminster, at 16 Sussex Street, is rated 4.7 out of 5 across 724 reviews on two platforms, including 257 Google reviews rated 4.9.
Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Agent replied · 27 October 2024
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Agent replied · 27 October 2024
Thanks Sean, we're glad to have helped!
5/5
GoogleJackson Stops has during many years been very helpful in letting my property and lately also in selling. Very friendly and professional staff and I couldn’t recommend them more highly. Top marks.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Agent replied · 27 October 2024
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
5/5
GoogleThanks to the professionalism and good disposition of Harriet Devonald it was possible to finish in a very short time with the necessary paperwork to rent the apartment I was looking for. Electronic procedures have saved us a lot of time.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleAn exceptional estate agent for letting and managing properties. Alex, Caroline and Claire, always go the extra mile.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
GoogleHad a great experience dealing with J-S Pimlico. William in particular was excellent.PositiveQuality, Value
5/5
GoogleFor our property search, Will Dodds did an excellent job sourcing properties and quickly responding to queries with good knowledge.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
GoogleBest experience in London.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
TrustpilotFeedback:
Agent replied · 28 May 2026
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Dear Maggie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie
1/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@Jackson-Stops.co.uk. I can look into this for further you. Kind regards, Katie
5/5
GoogleThe best!
Agent replied · 25 October 2024
Dear Allegra, Thank you for your wonderful 5 star review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Daniel, Thank you for your lovely 5 star review. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Dear Alejandra Correa , Thank you for taking the time to rate your service with our Pimlico office. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
