Trusted Agent profile · Westminster
★★★★★
1,608 reviews across 2 platforms
50 Belgrave Road, London, SW1V 1RQ, Westminster, SW1V 1RQ
Part of Hamptons, see every office.
Hamptons's office in Westminster, at 50 Belgrave Road, is rated 4.3 out of 5 across 1,608 reviews on two platforms, including 188 Google reviews rated 4.6.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
5/5
TrustpilotHamptons Ealing Branch
Mark Peppin at Ealing Branch dealt with my sale He was very professional and arranged a good list of viewings He kept me updated at all timesSale went smoothly in a difficult property market I highly recommend HamptonsJan
5/5
TrustpilotDuring my tenancy I always had…
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
5/5
GoogleWe have bought and sold through Ed and Sean in the Pimlico Office for many years and will continue to do so. They have always made a huge effort to know their customers and their properties and bring together the best solution possible. If we need any advice they would actually be our only port of call!PositiveResponsiveness, Professionalism
5/5
GoogleI found the team to be highly professional, supportive, charming and pro-active throughout the whole sales process. And the video walk-though that they shot for me was one of the best produced I've seen so far. It really made a difference. They made me feel that I was their most important client. A rare gift!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotTenant of a flat ran by Hamptons and if…
Tenant of a flat ran by Hamptons and if there’s any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
5/5
GoogleExcellent house purchase experience with Ines at Hamptons in Pimlico. Very professional and quick to deal with any queries. Ines also gave time to help us access the property before completion to get measurements etc. as well as helping us achieve an earlier than scheduled completion date. Would recommend!PositiveResponsiveness, Professionalism
5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
5/5
GoogleI am as a land lord impressed by the service received from Pimlico team. I appreciate how Heny Douch and Caroline hawking responded to my requests and quickly corrected if any mistakes made.
Thank you for your review. We are thrilled to hear the team in Pimlico provided you with a 5* service and that communication has been consistent throughout. We take great pride in our people and look forward to sharing your review with Caroline, Henry and the team. Thank you again!
5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
5/5
GoogleCan I take the opportunity to convey our appreciation for William Neville-Smith especially? He was very professional and polite throughout our dealings with him. It was his “non pushy” approach that actually made us place him in higher regard. We have dealt with many agents along this journey and we found William to be the most professional.
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI am a tenant and the property…
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
2/5
TrustpilotUnpleasant correspondence with Selina…
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
5/5
TrustpilotGreat service provided by Grace Campbell
Grace Campbell, who manages the property, dealt really well with our maintenance issue and sorted a washing machine replacement very promptly.
5/5
TrustpilotMy experience with Hamptons has been…
My experience with Hamptons has been with property management and my property manager has been Selen. She is efficient, prompt and always has the best interest of the landlord.
1/5
TrustpilotWe were repeatedly promised things by …
We were repeatedly promised things by the agent but as soon as we moved in (after first stressing us someone else was interested in the property) he pretended like what he has said never happened. Check the inventory report thuroughly as well as they had left things out. They use all the games in the book and make sure you get everything you are discussing in writing!
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