Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely avoid this company!!! They are so irresponsible!! I moved out in August and still waiting for my deposit since almost two months, they also overcharged me for things I did not break. Also, they never reply to e-mails and never pick up phone calls. Avoid please.
Yuli · 25 October 2020
Agent replied · 24 October 2024
Thank you for letting us know about this. Your feedback helps us get better. Please can you email our complaints email (complaints@fraser.uk.com) detailing your issue and we hope to resolve it promptly and accurately.
★★★★★ 5/5
GoogleKatie Mackay - highly responsive , helpful and a pleasure to speak to, have been dealing with an issue for one of the properties she manages and she could not be more helpful and understanding !
Highly recommend her !PositiveResponsiveness, Quality, Professionalism
Alice · 25 October 2021
Agent replied · 24 October 2024
Hey Alice,
Thank you so much for taking the time to write your review!
We are so pleased that you are happy with the service you received from our dedicated team. We will pass your kind words on to Katie, she will be thrilled to hear your feedback.
Best wishes,
Fraser & Co Team
★★★★★ 1/5
GoogleAvoid the agency if you’re landlord. It will save you money and nerves.
Porto · 27 April 2024
Agent replied · 24 October 2024
We're sorry to see your 1-star review, however without real identification, it's challenging for us to investigate or address your concerns effectively.
To help us understand your experience better, we encourage you to reach out to us directly via email at info@fraser.uk.com.
We're eager to resolve any issues and ensure every customer is satisfied.
Thanks for taking the time to share your thoughts, even anonymously. We hope to hear from you soon.
Fraser & Co
★★★★★ 5/5
TrustpilotTheir service is great because of their…
Their service is great because of their great timely customer support. A good round of applause for the entire team of Cuttly. We have been in the software domain since 1997 and found very few companies in the SAS that are very keen to assist every single customer up to their best.
India · 25 November 2023
★★★★★ 5/5
GoogleClare (Paddington Branch) has been outstanding throughout the entire process. Always proactive and communicative, keeping me updated every step of the way. A pleasure to deal with - thank you!
Ziggy · 25 October 2022
Agent replied · 24 October 2024
Dear Ziggy,
Thank you so much for giving our Paddington branch a 5-star review in particular Clare. We are so pleased Clare provided you with such a great service and was a pleasure to work with.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
GoogleJarul and Kirsty have very efficiently assisted us in resolving our issue and finding a property!
Aarya · 29 November 2023
Agent replied · 24 October 2024
Dear Aarya,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular Jarul & Kirsty. We are so pleased to hear that efficiently resolved any issues you had with your property search.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 1/5
GoogleI believe their staff should be trained to be kind and polite.
The rudest staff ever!
H · 25 October 2023
Agent replied · 24 October 2024
We are sorry that you felt it necessary to complain about our staff. Please can we have more details by DM so that we can look into it for you and make good where we can?
★★★★★ 5/5
GoogleThe initiative for the necessary survey action came from Frasers, and was followed up expeditiously and without drama right through to a successful conclusion, including my additional requests for remedial works to be carried outPositiveResponsiveness
Andrew · 25 October 2021
Agent replied · 24 October 2024
Dear Andrew,
Thank you so much for taking the time to send this 5-star review.
We’re glad that you had a great experience with our Paddington Office. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Best Wishes,
Fraser & Co Team
★★★★★ 5/5
GoogleGeorge helped me find a home very quickly! :]
A · 27 February 2024
Agent replied · 24 October 2024
Dear A S,
Thank you so much for taking the time and giving our Paddington branch a 5-star review in particular George. We are so pleased to hear that George helped you find your place :)
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotI have been using Cuttly on a free plan…
I have been using Cuttly on a free plan and had some problems with some German special characters (umlauts link ö and ä, sharp s) in the redirected full-link als parameter. I received very fast response and they solved the problem on the same day! Great support for a free plan - very unusual.
Hartmut · 29 March 2023
★★★★★ 5/5
GoogleHad a great experience working with George. Very professional, responsive, and made the leasing process smooth!
Micaella · 17 March 2025
★★★★★ 5/5
TrustpilotI love this app.
I love this app.
We have been using Cuttly for 2 years in a row and is really easy to use and metrics are perfect for getting insights from our audience.
I think they should allow to gather same tag links and give global analytics of each tag.
Gustavo · 6 July 2023
★★★★★ 5/5
TrustpilotProblem Solved so Quickly
I have shared a wrong links with peoples which need to corrected on urgent basis. I feel panicked and emailed them. They have shared the link how to resolve it and it worked perfectly. This was real quick and life saving for me! Thanks a lot to their instant, quick and helpful support!
Tamanna · 2 February 2023
★★★★★ 5/5
GoogleI’ve been dealing with Fabiola and she’s great. Always available and really putting in effort into solving your problems.PositiveQuality, Professionalism
Dana · 25 October 2022
Agent replied · 24 October 2024
Hi D G,
Thank you so much for taking the time to write your review!
We are delighted to hear you had a great experience with our property manager, Fabiola.
If you require any further assistance, please don't hesitate to contact us.
Have a wonderful Christmas!
Best wishes,
Fraser & Co Team
★★★★★ 5/5
TrustpilotMy experience good
My experience good. Lift and generator servicing my Pro personal work....?
Mamun · 2 March 2025
★★★★★ 5/5
GoogleZuzanna always provided great help during my tenancy. I was more than pleased with her!
Rohan · 25 October 2022
Agent replied · 24 October 2024
Dear Rohan,
Thank you so much for giving our Paddington branch a 5-star review in particular Zuzanna. We are delighted to hear that Zuzanna provided great help during your tenancy with us.
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotBest company
The best link shortening site I have ever worked with is cutt.ly
Their interest and communication is very good. I recommend it to everyone. I love you ❤️
My membership address is: exploadtr
Bets · 20 September 2023
★★★★★ 5/5
GoogleThankyou so much Rumina for all your help! Outstanding service. Highly recommend x
Avicenna · 25 October 2021
Agent replied · 24 October 2024
Hey Avicenna,
Thank you so much for giving Rumina a 5-star review : ) We are delighted to hear that she's been looking after you so well. We will pass on your kind words to her, she will be thrilled to hear your feedback : )
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotA fantastic team is working on this…
A fantastic team is working on this project. Support works very quickly and always responds to any queries. A few times we asked for tools they didn't have, and they immediately developed a solution specifically for our needs.
Nepagydomas · 13 September 2022
★★★★★ 5/5
TrustpilotPerfect
Since I have known cutt.ly I have not used another service to shorten urls.With the free plan, it already gives me everything I need. I don't want to imagine paying!Their technical support, second to none. Response and solution in less than 4 hours.It is a pleasure ...
Eduardo · 12 February 2021
★★★★★ 5/5
GoogleGreat service and very kind staff.
I have been dealing with them since 2013 👍🏻 …
Dr · 25 October 2020
Agent replied · 24 October 2024
Dear Sosan,
Thank you so much for taking the time to write this 5-star review for our Paddington Office.
Here's to many more years for working together.
Best Wishes
Fraser & Co Team
★★★★★ 5/5
TrustpilotExcellent Service For Us
Cutt.ly is a very nice and straightforward URL shortener, with beautiful dashboards and an easy to use API. Moreover, I’ve have very positive interactions with the support team, who answered my requests promptly and in a satisfying way. Can recommend!
M · 16 April 2022
★★★★★ 4/5
TrustpilotGood one!
Really amazing product! Blends well and its portable feature makes it little different as u can carry this instacupp blender with you anywhere. So its cool💯
Laveena · 4 May 2023
★★★★★ 5/5
TrustpilotAmazing discovery!
I've discovered this service when starting a new Startup, Serenis, and I'm really glad I did since it changed they way we handle tons of short URL.
Simple, cheap ad smooth. I couldn't ask for more!
Filippo · 17 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
