Trusted Agent profile

Foxtons St John's Wood reviews

3.8

★★★★★ Good

350 reviews across 3 platforms

98 St John's Wood Terrace, London, NW8 6PL, Westminster NW8 6PL

Foxtons's Westminster office at 98 St John's Wood Terrace is rated 3.8 out of 5 across 350 reviews on three platforms, including 195 Google reviews rated 4.2. The 154 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.2 / 5

195

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

154

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Staff at Foxtons

I have been dealing with Foxtons for the last 8 years. During this time, my main contact point has always been Titia Wootton, which made this experience extremely easy, professional and very efficient. Titia has always responded to my requests promptly, dealt with them very professionally and timely and has always been very pleasant to work with. I am very grateful to Titia's support during this time.

Ufuk · 22 June 2026

Agent replied · 24 June 2026

Hi Ufuk, Thank you for leaving a review. We’re glad to hear you’ve had a long-standing positive experience and that your property has been managed reliably and efficiently over the years. Alex, Get it done with London’s number 1!

5/5

Trustpilot

Outstanding Property Management Service and Support

We are very happy with the way Foxtons manages our rental property, due in no small measure to our Property Manager, Titia Wooten. We greatly appreciate all the support she provides in managing our property. She is consistently prompt, efficient, and approachable, and her dedication, positive attitude, and willingness to go the extra mile make a real difference. It is always a pleasure dealing with her.

Mahes · 21 June 2026

Agent replied · 24 June 2026

Hi Mahes, We’re pleased to hear your property is being managed well and that the online portal has been helpful and convenient to use. Alex, Get it done with London’s number 1!

5/5

Trustpilot

Great Service

Foxtons has been managing our property for years. It’s in good hands. Tony Chan is our best contact person thus far. Always available and super efficient. His professionalism in handling the tenants is well appreciated. Keep up the great work! We just got a new tenant.

Richard · 24 June 2026

5/5

Trustpilot

Helpful letting agents and professional service

Irfan Pecaj was a very helpful letting agent whilst I was at the property!

Callum · 23 June 2026

Agent replied · 24 June 2026

Hi Callum, Thank you for leaving a review. We’re pleased to hear you had a helpful and positive experience. Alex, {{venue.name}} Get it done with London’s number 1!

5/5

Trustpilot

Review for Mario

Mario is very professional and excellent with his job. He always provides updates and gives plenty notice before any appointment visits. Keeps you well informed throughout whole the whole process. Highly recommended

Nuran · 22 September 2026

5/5

Trustpilot

Staff

I had a really good experience with the letting agency. From the beginning, Adam was helpful, professional and responsive and made the process of securing our new him feel straightforward.

Villas · 22 September 2026

5/5

Trustpilot

Kamran was fantastic

Kamran was fantastic, made the purchase so much easier for me and my client, was available to always answer my phone and helped me chase and get answers when he didnt need to. I did not have the best experience with high street agents before but Kamran Fard changed that and will be the reason we return in the hope we can work together again! Thanks once again Kamran

Oliver · 26 November 2025

5/5

Trustpilot

Excellent support from Foxtons Hertfordshire for an overseas landlord

I wanted to highlight the tremendous support I have received as an overseas landlord from the Foxtons Hertfordshire team, particularly Kelly Fordham, Ellie Slaughter, and Jemma Watts from the Property Management and Lettings teams. A special shout-out also to Lucca Holdstock.

Adam · 24 June 2026

5/5

Trustpilot

Since moving into our flat we have been…

Since moving into our flat we have been dealing with aga (property manager) from foxtons and she has been amazing, any problems we have had or any questions she has been very quick to help and fix the problems, nice and easy communication every time. She always takes the time to talk through things on the phone.

Charlie · 22 June 2026

Agent replied · 24 June 2026

Hi Charlie, We’re pleased to hear your experience has been positive and that communication throughout your tenancy has been clear and responsive. Alex, Get it done with London’s number 1!

1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

Agent replied · 28 May 2026

We’re sorry to hear that your experience did not meet the standards we strive for. We value all feedback as it helps us continue to improve. Best, Alex

5/5

Trustpilot

Good experience

Maya was super helpful and made the whole experience so much smoother. Nothing was too much to ask for. Thank you so much!

C · 23 September 2026

5/5

Google

Muneeb was sensational at helping with the search for our next home. He was diligent, proactive and worked so hard for us. I can’t recommend him enough. Fantastic to work with.

Katie · 17 November 2025

Agent replied · 17 April 2026

We're glad you had a positive experience with Foxtons St Johns Wood Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons St Johns Wood Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

I was looking for a flat on short…

I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.

Sof · 21 September 2026

Agent replied · 24 September 2026

Hi Sof, Thank you for your lovely feedback. We’re so pleased to hear we could help you find some great options at short notice and that you’re excited about your new place. Alex, Foxtons Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Maya was very helpful and efficient in…

Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.

Luke · 23 September 2026

5/5

Google

I had a great experience with Foxtons Estate Agents, thanks to the outstanding service provided by Sheryn. She went above and beyond to help me find a flat that truly suited my needs. From the start, she took the time to really understand what I was looking for, and her friendly, professional approach made the whole process smooth and stress-free. Sheryn also shared some incredibly helpful tips to help me get oriented with the area, which made a big difference. If you're searching for a flat, you're in excellent hands if Sheryn is assisting you.

Youssef · 9 April 2025

5/5

Trustpilot

A letting agent that simplifies your life

I use Foxtons to let out my flat. Overall, the process was easy. They came, looked at the flat in person, provided an evaluation and explained the process through. I took the offer where they deal with everything. While this came at a rather hefty commission, i really did not need to do anything. Foxtons helped me sort out all the requests the tenants have and kept me updated with the repairs (also asked for my permission too before placing any purchase orders). Special kudos to Tony Chan, my property manager. He helped me a lot with sorting out all the relevant paperwork to let out a flat. He is very responsive as well. Any queries I have, i can be confident that he will answer it. As a landlord letting through Foxtons, i have no worries, though the commission is a little bit higher.

KY · 23 June 2026

5/5

Google

Friendly staff (Euan, Hermione, and Rory at various stages) and was very helpful in securing the visits of the prospective spots that we were interested in buying. Prompt replies make the communications easier and much appreciated. The rates are within range of local competition, but the options available (within the price range of interest) is very competitive.

Jerry · 10 April 2026

Agent replied · 17 April 2026

Thank you for your review. We’re glad our team was friendly, responsive, and helpful when arranging viewings and keeping communication clear throughout. Sophie, Foxtons St Johns Wood Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

Amazing service with really helpfull…

Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.

Eros · 20 May 2026

5/5

Trustpilot

Amazing stress free experience from Joe…

Amazing stress free experience from Joe and the team there at foxtons. Thanks so much guys

Ali · 22 September 2026

5/5

Trustpilot

Great service.

I just want to say our property manager Abigail Goad is absolutely amazing. We have tenants who are quite high maintenance but Abigail sorts everything out with super efficiency.

Sku · 24 June 2026

1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

1/5

Trustpilot

Foxtons Letting Commission…

Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.

Kok · 1 May 2026

4/5

Trustpilot

Thank you Habiba!

Habiba was very professional, helpful and friendly throughout the whole process.

Nusrat · 22 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons St John's Wood

How many reviews does Foxtons St John's Wood have?

Foxtons's Westminster office has 350 reviews across three platforms: 195 on Google, 1 on Yell, 154 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Foxtons St John's Wood's rating?

Foxtons St John's Wood is rated 3.8 out of 5 across all 350 reviews, and 4.2 out of 5 on Google from 195 reviews, checked 9 October 2026.

Where is Foxtons's Westminster office?

Foxtons St John's Wood, 98 St John's Wood Terrace, London, NW8 6PL, Westminster NW8 6PL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.