Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from Adam. He organized at very short notice 5 viewings of amazing places, can’t thank him enough. Highly recommend.
Rogue · 25 October 2023
Agent replied · 24 October 2024
Dear Rogue, We really appreciate you taking the time to leave such lovely comments about Adam. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a wonderful experience with Callia, she welcomed us with a smile and made the process very smooth and quick.
JAQ · 25 October 2023
Agent replied · 24 October 2024
Dear JRS , Thank you for taking the time to leave a lovely review regarding Callia. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWe were harassed everyday
We were harassed everyday, being called at least twice until we signed the contract and pay. Completely unhelpful as they wouln't transfer the questions we had to the landlord after we signed the contract.Avoid them if you can.
Marta · 16 March 2022
Agent replied · 28 October 2024
Dear Marta ,I am sorry to hear this and am unable to find your details. Please can you let me know your full name and which office you have been speaking to and I will look into this further for you.Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotA GREAT AND PROFESSIONAL ASSISTANCE…
A GREAT AND PROFESSIONAL ASSISTANCE FROM MIS GRAZIANA DORONZO.GOOD HEARING AND ANSWERING IN FEW TIME.MIS ILHAM DERMOUMI FL30 RAFFLES HOUSE
Ilham · 10 November 2023
Agent replied · 28 October 2024
Dear Ilham, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy boyfriend and I worked closely with Sammy who was incredibly helpful and professional. He assisted us with our move and helped us find the perfect place whilst being very pleasant to deal with. Great service from start to finish.PositiveValue
Sarah · 11 November 2021
Agent replied · 10 November 2024
Dear Sarah, It’s great to hear that you have had a brilliant experience with Sammy and our Pimlico office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotAwesome Team Work and Service!!!!!
I was dealing with Olivia Maduro and am now dealing with Jamie. Awesome service from everyone and they go above and beyond what is expected! A pleasure to deal with the team!
Ryan · 15 November 2022
Agent replied · 28 October 2024
Dear Ryan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotWe had an amazing experience working…
We had an amazing experience working with Zendeca Sinclair. Super professional, helpful, clear and quick response always.
Farah · 11 January 2024
Agent replied · 28 October 2024
Dear Farah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina,
Donalina,Thanks for all you continued help with the management of my two properties. Your service is impeccable, it’s greatly appreciated.BestAndrew Brooks
Andrew · 9 October 2023
Agent replied · 28 October 2024
Dear Andrew, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlways very prompt
Always very prompt. Very happy with the way they are managing the flat we are living as a tenant.
Tijen · 24 November 2023
Agent replied · 28 October 2024
Dear Tijen, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive and Proactive!
I found Alister Maclean to be very responsive and proactive on our mutual client's recent purchase, highly recommended
Cheryl · 15 December 2023
Agent replied · 28 October 2024
Dear Cheryl, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina maintenance response
Donalina sorted out a small maintenance issue promptly and efficiently. I couldn't ask for a better service or communication.
Luis · 21 November 2023
Agent replied · 28 October 2024
Dear Luis, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAs a Landlord
As a Landlord , I would highly recommend Dexters Estates Agents.I have nothing but praise for their friendly and efficient service.Additionally the company has access to supporting contractors who enhance their own reputation and therefore no problem is too great or small to be sorted out by reliable and recommended 'in-house' service providers.In particular,I would mention our Property Manager Shernitta Hutchinson who is truly wonderful.Whenever a problem has arisen she always sorts it out brilliantly and immediately.For a Landlord it is essential to be presented with solutions to problems as they arise and she always takes the initiative to provide alternatives to pursue so an immediate decision can be made to sort problem for Tenant.Having run a company myself,she is a truly great ambassador for the ethos of Dexters.A G MEPHAM
Anthony · 8 August 2019
★★★★★ 5/5
GoogleHad a couple of viewings with Adam - he was very attentive and thorough and would recommend him as letting agent. He knows what the customer wants and is honest.
Ana · 9 January 2023
Agent replied · 8 January 2025
Dear Ana, Thank you for your lovely 5 star Google review. Adam will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe and his colleagues
Joe and his colleagues have been most helpful in handling teething problems in my new letting arrangement. Communication has been effective and straightforward.
Consumer · 9 August 2023
Agent replied · 28 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica Carson has been a great agent
We've been really happy as tenants with our dealings with Jessica Carson. She's polite, efficient, knowledgeable and empathetic. Keep up the good work Jessica!
Stephanie · 14 July 2023
Agent replied · 28 October 2024
Dear Stephanie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNeil Plit handled the resetting
Neil Plit handled the reletting. Prompt, helpful and efficient. A credit to a uniformally excellent team.
Douglas · 19 January 2024
Agent replied · 28 October 2024
Dear Douglas, Thank you for taking the time to leave a wonderful 5* review. Neil will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience
Overall we have had a great experience with Dexters! Lindsey our property manager was amazing - she sorted all of our issues and enquires quickly and dealt with any issues efficiently and professionally.
Leah · 6 September 2022
Agent replied · 28 October 2024
Dear Leah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat communication
Great communicationVerity and George did a great job of keeping me updated on my purchase and communicating between the various parties.
Nicola · 21 September 2023
Agent replied · 28 October 2024
Dear Nicola, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTenancy renewal handled professionally
Anthony Grundy in tenancy renewals did a brilliant job renewing my Landlord agreement, giving advise and reassurance where needed. Very friendly and efficient.
Georgia · 30 July 2023
Agent replied · 28 October 2024
Dear Georgia, Thank you for your kind comments regarding Anthony and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Nabeel has always been very helpful and attentive, as have all the staff members I have had dealings with.
Neetu · 7 November 2023
Agent replied · 28 October 2024
Dear Neetu, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMr Erjon Bejtullahi helped us…
Mr Erjon Bejtullahi helped us tremendously in the search of our new flat. Everything worked smoothly and can only recommend Dexters services.
Omar · 24 August 2023
Agent replied · 28 October 2024
Dear Omar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience with Lily
Really pleasant interactions with Lily Dimitrova during our house inspections. She is a very friendly, understanding and sweet lady!
Sagar · 1 November 2023
Agent replied · 28 October 2024
Dear Sagar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management Team 3
Great working relationship with property management Team 3. Always give clear instructions and help us to organise works.
James · 24 November 2023
Agent replied · 28 October 2024
Dear James, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHad a great experience with Konrad at…
Had a great experience with Konrad at Dexters. Fast replies to any questions we had, a smooth and excellent experience overall! Would highly recommend.
Stephen · 22 June 2023
Agent replied · 28 October 2024
Dear Stephen, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team
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