Trusted Agent profile · Westminster
★★★★★
2,225 reviews across 2 platforms
42 Denbigh Street, London, SW1V 2ER, Westminster, SW1V 2ER
Dexters's office in Westminster, at 42 Denbigh Street, is rated 4.4 out of 5 across 2,225 reviews on two platforms, including 300 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleI didn't end up renting through Dexters, but Sam Howell was a wonderful help during my search! He was very thorough, communicative, and knowledgeable. Thanks Sam!
Dear Saloni, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotEfficient and Helpful service
George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.
Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJessica is very helpful and always…
Jessica is very helpful and always reponsive
Dear Candas, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDonalina and Ellis
Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!
Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have managed 2 properties for…
Dexters have managed 2 properties for us for over 10 years and we have nothing but praise for the service. Their individual managers have all proved to be helpful and professional and we are pleased to recommend them highly.
Dear CM, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotWonderful experience
Dexters have been so flexible and understanding - we recently moved to the UK from North America and they’ve gone above and beyond to help us with everything. The Notting Hill property manager Chris McCandlish is especially wonderful, even coming by the flat after hours to help us out with an issue themselves.
Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHighly recommend!
Decided to go against my doubt for estate agents and called Dexters to see if they could arrange a viewing for me. I can highly recommend Dexters, especially the very helpful staff member (Tyler Dennis) who was very proactive and helpful in catering to my property preferences. I appreciated the level of honesty and his easygoing approach in dealing with what is now a "crazy" property market.
Dear Anton, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotReceived really proactive support from…
Received really proactive support from Christian Pengelly, who saved me a huge cost for gas consumption. I didn't know about the over billing and was about to pay. Christian contacted me and warned the potential over billing, what I should do, and supported all comms with the gas supplier. Incredible, thanks a lot!!
Dear 征矢小長谷, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSean was very helpful in assisting me…
Sean was very helpful in assisting me with getting me set up with all that was required in moving to my new flat.
Dear Jarrod, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters, tenancy management
Every time I have spoken to Phoebe at Dexters she has been so helpful and given me lots of advice in regard to my questions. She has a lovely, friendly approach while also being professional and nothing seems to be too much trouble. Thank you
Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI am a current tenant of Dexters and…
I am a current tenant of Dexters and are looked after by Nasra, Paul and their team.They are always on hand to assist when I need them to and very friendly. If you are a landlord you can be confident in your tenants being looked after by a professional and hard working team.Thanks guys!
Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRia Huxley
I have had the pleasure of having Ria as my contact at Dexters for the last 2 years. As a landlord is vital to have a good contact and I have always found Ria to be excellent in her communication and attention to detail
Dear Philippa, Thank you for taking the time to leave a lovely review regarding Ria. Kind regards, Asma, Customer Relations Team
5/5
GoogleI was astonished by the fast reply and arrangement for viewing by Daniella. The lady was very professional, friendly and helpful during the viewing. Absolutely will consider such Agency in the future.
Dear Ahmed, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
4/5
TrustpilotGood customer service
I have recently reported a couple of issues and the property managers have responded quickly and sorted them out within a reasonable time. Staff working in the property management team and the contractors have been so far helpful, professional and friendly. One suggestion for improvemenr: having a dedicated phone line or chat, or access to an online form to report non-emergency issues.
Dear Laura, It’s great to hear that you have had a brilliant experience with our office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe service at Dexters is amazing. My friend and I were able to secure a great flat in the area all thanks to the help of Ian. I highly recommend finding a flat through Dexters as the process has been so smooth running!
Dear Izzy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our team. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat experience
They had various options best suited for our needs. Experience was very good and they handled the process very well.
Dear Vatsal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. I dealt with Esta she was fantastic and always on top of things
Dear Louise, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThank you
Donalina is always very responsive and takes action whenever we need her. Thank you
Dear Candas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWe are most thankful to Alistair…
We are most thankful to Alistair Maclean who worked with us in getting a matter over the line in a timely manner. His fast responses and head on approach meant all parties involved were well informed. We look forward to working with him again in the near future.
Dear Veena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotJessica Carson was very efficient and…
Jessica Carson was very efficient and helpful- would recommend.
Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent Patient maintain service
Petros who is the senior property manager in Dexters North Property Management team provides excellent job to diagnose and fix the wardrobe issue, he also patiently walk through all questions I had and take ownership to follow up on issues I asked. I am grateful about supports he delivered for me! Thank you!
Dear Hongming Jiang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMonika has handled any issues with my…
Monika has handled any issues with my property efficiently, quickly and always with patience and politeness.I am more than happy with the service and attention to detail given by her and the team at Dexters in their management duties.
Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
5/5
GoogleAdam was great, he helped me find the right property and assisted me through the renting process.
Dear Giusy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotResubmitting this review as my original…
Resubmitting this review as my original was removed by Dexters.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
