Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDexters as letting agents.
Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.
Philip · 8 July 2022
Agent replied · 22 October 2024
Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.
Sonny · 21 July 2023
Agent replied · 22 October 2024
Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotSolving problems during the rent
Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.
Vi · 19 February 2023
Agent replied · 22 October 2024
Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional and helpful
Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.
Sarah · 19 July 2023
Agent replied · 22 October 2024
Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotTrustworthy and fair
As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.
Consumer · 26 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service through Dexters
Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.
Payal · 11 August 2023
Agent replied · 22 October 2024
Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotFelix and George did a good job…
Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process
SellerNW · 20 September 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Agent, Jamie!
It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)
Tanya · 29 June 2023
Agent replied · 22 October 2024
Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotQuick response and helpful
Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.
Customer · 11 October 2023
Agent replied · 22 October 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDealing with Donalina
I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.
M.B · 24 February 2023
Agent replied · 22 October 2024
Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters 1st rate service
Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.
Barnaby · 22 August 2022
Agent replied · 22 October 2024
Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters
Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.
Customer · 20 June 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTerrible Rental Service
If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.
Mohsan · 20 June 2023
Agent replied · 22 October 2024
Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
★★★★★ 5/5
TrustpilotWould happily buy from again
Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.
Joe · 26 January 2024
Agent replied · 22 October 2024
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGood experience working with Tia from Dexters
Liaising with Tia at Dexters to get important work done on the property we rent has been a delight - she is always really personable, understanding, and gets things sorted for us at great speed. Very lucky to have her managing our property!
Lewis · 4 October 2021
Agent replied · 22 October 2024
Dear Lewis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHad a very great experience with Lizzie. Kind, professional and reactive.
Thibault · 25 June 2024
Agent replied · 23 October 2024
Dear Thibault, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Bloomsbury
During my property purchase I have had a great experience with Dexters Bloomsbury, the whole team are very friendly and helpful. Hayden Farrelly, in particular, has helped resolve all arising issues in a very efficient and professional manner. Thank you for your help!
Tracey · 21 September 2021
Agent replied · 22 October 2024
Dear Tracey, thank you for your 5* review. We are thrilled to read that the team in Bloomsbury delivered great service and we hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service throughout
Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters
JOHN · 7 July 2023
Agent replied · 22 October 2024
Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotThey were able to resolve urgent issues…
They were able to resolve urgent issues quickly.
Vidhi · 14 August 2024
Agent replied · 22 October 2024
Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat team with efficient communication…
Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence
Consumer · 22 December 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat experience and ease in every…
Great experience and ease in every aspect. Well done!
Joaquin · 24 July 2024
Agent replied · 22 October 2024
Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotSimply the best Rental Management…
Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!
Stephen · 12 October 2023
Agent replied · 22 October 2024
Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat expiriance dealing with senior…
Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊
Viacheslav · 28 November 2023
Agent replied · 22 October 2024
Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters recently helped me with the…
Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!
Yael · 14 February 2022
Agent replied · 22 October 2024
Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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