Trusted Agent profile Β· Westminster

Dexters Wetherell reviews in Westminster

β˜…β˜…β˜…β˜…β˜… Great

2,141 reviews across 3 platforms

102 Mount Street, W1K 2TH, Westminster, W1K 2TH

Dexters's office in Westminster, at 102 Mount Street, is rated 4.4 out of 5 across 2,141 reviews on three platforms, including 287 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

287

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,852

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would highly recommend using Dexters…

I would highly recommend using Dexters as your Estate Agents to buy or sell. I engaged Dexters to sell my previous property and worked closely with them to find my current property. The team are driven and determined. I have always found them to be professional and reliable and would suggest they are worth every penny of their fee.

Anna Β· 18 February 2022

Agent replied Β· 22 October 2024

Dear Anna, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to all at Dexters Lettings

In 23 years of letting my house I have never had a complaint to make. Everyone has been very friendly and exremely helpful.Donalina and Annie before her have been brilliant

Marion Β· 17 June 2024

Agent replied Β· 22 October 2024

Dear Marion, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Happy all round!

Myra at Dexters has handled the management of our two flats for over 15 years, has been responsive, professional, easy to work with and found solutions to problems easily. There have been no complaints from tenants either . Happy all round.

Madhvi Β· 31 October 2023

Agent replied Β· 22 October 2024

Dear Madhvi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Cameron Falinski was very helpful!

Cem Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Cem, thank you for your 5* review. The office will be delighted to read your comments. Kind regards Asma Chughtai Customer Relations Team.

5/5

Google

Extremely professional company. I dealt specifically with an agent his name is Cameroon Falinski, a young active gentleman who is extremely professional, he knows the market very well & get things done. He made my search journey very easy. I dealt with many agents in the market he is literally the best ever.

Maya Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Maya , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review for Cameroon We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Seamless Service

I rent out an apartment in the Isle of Dogs and always get great support from Natasha and Saad and the rest of the staff in Dexters. In over a decade I have never had a complaint, the service works seamlessly.

Peter Β· 23 October 2023

Agent replied Β· 22 October 2024

Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

The agents are very prompt in replying…

The agents are very prompt in replying to emails and to requests. very helpful and effective. I had a recent experience with Phoebe Kappellides and she is very responsive and helpful.

Lia Β· 21 May 2024

Agent replied Β· 22 October 2024

Dear Lia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Felix and the team amazing

Felix and the team amazing, highly recommend their friendly and professional service. πŸ˜€

Louise Β· 18 September 2021

Agent replied Β· 22 October 2024

Dear Louise, thank you for your 5* Trustpilot. We are pleased to read that you have had a great experience with Felix and the team. Kind regards Asma Chughtai Customer Relations Team

1/5

Trustpilot

Avoid - they cling on to your deposit

If you rent via Dexters, don’t expect your deposit back any time soon. It’s been 53 days since I vacated the property and 28 days since it was agreed I will receive my deposit in full, despite there being a 10 day rule under the TDP scheme.

C Β· 9 May 2023

Agent replied Β· 22 October 2024

Dear C Morgan, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you.. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Felix Brown

Felix Brown, George and Isabelle in the Hendon office are by far the best agents i have dealt with in the area. They sold our apartment this year and i could not be happier with the service. I highly recoommend working with this fantstic team.

Ziad Β· 5 July 2023

Agent replied Β· 22 October 2024

Dear Ziad, Thank you for your kind comments regarding the Hendon team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have been employed to manage…

Dexters have been employed to manage our small block of 1930’s flats.So far they have been exemplary!Truly.They are always quick to solve problems. The team are always respectful and responsive.Definitely a great management company.

Ms Β· 20 March 2024

Agent replied Β· 22 October 2024

Dear Michele, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Outstanding

I moved into my new flat in October 2023 and my point of contact is Jadasa Andjadiumi. She is very helpful with all the open items. She replies fast my emails and makes sure that everything is taken care of.

AK Β· 9 November 2023

Agent replied Β· 22 October 2024

Dear AK, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Dumping

I keep getting leaflets, when my letterbox says no junk mail!! They have no respect!!! What a nasty company!!! I don't need their rubbish!!!F U for making me pick up your rubbish!!!

H Β· 24 April 2024

Agent replied Β· 22 October 2024

Dear HSB, I am sorry to read your 1* review. I am unable to locate you on our database. I have requested further information to be able to assist and look into this further for you. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Decent property managers

Dexter’s manages the property I rent. Our first agent wasn’t very good or responsive, but we quickly got a new one and she’s great. Quick to answer questions and sort any issues we have.

Benjamin Β· 12 March 2024

Agent replied Β· 22 October 2024

Dear Benjamin, Thank you for leaving a 4* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Very grateful to Petros and the team

Very grateful to Petros and the Dexters North Property Management team for their help and support in recent weeks, as we sought to renew our lease. They're very easy to engage with and always prepared to answer our questions promptly.

Anastasios Β· 31 October 2023

Agent replied Β· 22 October 2024

Dear Anastasios, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Monika is delightful

I'm incredibly pleased with the service provided by Monika, one of the property managers. She has been consistently helpful and responsive. I couldn't ask for more.

Victor Β· 2 August 2024

Agent replied Β· 22 October 2024

Dear Victor, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Had the please of working with Georgia

Had the pleasure of working with Georgia. She is very helpful and knowledgeable. She’s great to speak to and enthusiastic. I would definitely recommend.

Charlotte Β· 3 September 2024

Agent replied Β· 22 October 2024

Dear Charlotte, Thank you for taking the time to rate your service. We appreciate you posting this. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

i have known natasha from great eastern…

i have known natasha from great eastern street for many years and she has got me out of trouble many times. she has a knack of knowing who i am immediately and her finger is right on the button.peter schia

Peter Β· 19 October 2023

Agent replied Β· 22 October 2024

Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

My heating was not functioning after…

My heating was not functioning after having been away for 1 month aboard. Emailed Dexters that evening and next day an engineer was sent over to fix the issue. Resolved the next day so cannot fault the service!

Catriona Β· 5 December 2023

Agent replied Β· 22 October 2024

Dear Catriona, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters is managing our property since 2015

Dexters is managing our property since the last 8 years. We are very happy with their work and service. Specially Connor Rowan, who is our current property manager, and he has been very supportive of our recent mutiple property issues.

Mailingakash Β· 18 October 2023

Agent replied Β· 22 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A really good relationship

Continue to enjoy a really good relationship with the team including Jadasa Andjadiumi and Louis Botcher. They are there for every eventuality and work professionally and efficiently. Quick responses and they sort things out. Very approachable and nice people.

Liz Β· 9 November 2023

Agent replied Β· 22 October 2024

Dear Liz, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa and Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Customer Service

I have found Dexters to be very supportive if and when there is an issue with the property ( which is rare )....they responded quite promptly and made me feel at ease. The commuication is also consistent and excellent.Ibrahim

Hisham Β· 7 November 2023

Agent replied Β· 22 October 2024

Dear Hisham, Thank you for taking the time to leave a wonderful 5* Google review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have had the pleasure to work with…

I have had the pleasure to work with Alistair Maclean and he has been amazing. Pro-active chasing the chain and always keeping all parties updated. Very good experience and would highly recommend. Agent who really looks after the client and makes the sale process smooth. Kind Regards Louise James

Louise Β· 26 January 2023

Agent replied Β· 22 October 2024

Dear Louise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenancy

Sheikh Mohsin of Dexters looked after us during our 2 years as tenants in a family house in TW11, and was always very responsive when we needed help with maintenance and setting up and ending our tenancy. We would recommend.

Juliet Β· 12 October 2023

Agent replied Β· 22 October 2024

Dear Juliet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Wetherell

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Westminster won Gold.

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