Trusted Agent profile · Westminster
★★★★★
2,190 reviews across 3 platforms
120 Westbourne Grove, London, W11 2RR, Westminster, W11 2RR
Dexters's office in Westminster, at 120 Westbourne Grove, is rated 4.4 out of 5 across 2,190 reviews on three platforms, including 287 Google reviews rated 5.0.
287
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,902
Reviews on Trustpilot
Business-wide
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
4/5
TrustpilotTalullah at Dexters
Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.
Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters Westbourne Grove dealt with the sale of our flat and gave a first class service from start to finish. Ian and his whole team offered us some excellent advice and were always on hand to help out. Highly recommended.
Dear Claire, I am writing to say thank you for your kind comments about the service you received from our Westbourne Grove Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotWonderful service from Natasha
Wonderful service from Natasha. Responsive and helpful through the whole process. Thank you!
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood, attentive service
Good, attentive service by Taylor, Donalina and Sonia.Would recommend.
Dear Robs, It’s great to hear that you have had a brilliant experience with our Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotDexters, Tufnell Park. Hopeless.
Hopeless, you spend an hour with their top sales guy who then passes on nothing to a kid in his first suit who doesn't even know where the boiler is.
Dear Mr Steve. We are sorry to hear that your experience with us didn’t go as planned and would be keen to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotRasel helped me immensely
Rasel helped me immensely. Super professional and makes the whole renewal process a breeze.
Dear Terry, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRasel Islam Was good at communicating…
Rasel Islam Was good at communicating the whole time when sorting a renewal contract
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotprofessional approaches
Me members of staff are very Very helpful and professional.
Dear Kin Tse Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotconstant updates and feedback following…
constant updates and feedback following recent floodfrom Kiera
Dear Vic, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIt's a pleasure to deal with Toby. He is knowledgeable, understanding and personable, all essential attributes when going through the often stressful times of valuing and selling a home. I highly recommend him and the team at Westbourne Grove.
Dear Mrs JS, We appreciate you taking the time to submit your review regarding the service you received from our Westbourne Grove Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotThe engineer is so nice
The engineer is so nice, very patient and experienced.
5/5
TrustpilotRasel Islam Is great
Rasel Islam Is great. Makes tenants feel valued and communicates everything well.Rhys & Maria
Dear Rhys & Maria, Thank you for your 5 star review and kind comments regarding Rasel. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNatasha has always been helpful with my…
Natasha has always been helpful with my property letting
Dear Donald, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMr. Rhys Davies - Dexters
I can strongly recommended Mr. Rhys Davies.He was very helpful and makes things as easier for me as it could be.I really appreciate it.Dr. Jaroslaw Matuszak
Dear Jaroslaw, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent commununication- great…
Excellent commununication- great understanding of the stress and importance of house sale and very good between sale and first viewings.
Dear Silvi,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotSpam
I continue receiving letters from those guys almost every week. They send to everyone in my building.
Dear Felipe, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service from Martina
Great service from Martina, she was extremely helpful!
Dear Tisya, Thank you for taking the time to leave a wonderful 5* Google review. Martina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters Property Management
I have a property in Bermondsey which has been managed by Dexters for the last 3 years under a Premium Management service.My contact at Dexters is Senior Property Manager, Leanne Clarke. I have always found her to be extremely helpful, reliable, resourceful and responsive. Her customer service and attention to detail are second to none and she does a fantastic job. She is a great ambassador for Dexters.
5/5
TrustpilotGood experience with Dexters and Shayan
Good experience with Dexters and Shayan. Very efficient, focused, hard working and helpful!
Dear AP, We really appreciate you having taken the time to post this review. I wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a great phone call with Hamish who was very informative about the current market and took all my needs into consideration. Makes the process so much easier.
Dear Tom, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
Trustpilothelpful agency
We have used Dexters for years and Sonia d'Abreu has always been helpful
Dear J M, , Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Googlehave known Ian for close to 15yrs and have found him to be enthusiastic, straight talking and above all realistic/rounded in his advice. I would highly recommend him and Dexters to act on anything real estate based.
Dear Livvie, I am writing to say thank you for your kind comments about the service you received from our Westbourne Grove Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotGreat service from Josh
Great service from Josh - would definitely come to him again
Dear Peter, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHighly professional and friendly team
Highly professional and friendly team. 10/10 would recommend!
Dear UK booker, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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