Trusted Agent profile · Westminster

Dexters Westbourne Grove reviews in Westminster

4.4

★★★★★ Great

2,200 reviews across 3 platforms

120 Westbourne Grove, London, W11 2RR, Westminster, W11 2RR

Dexters's office in Westminster, at 120 Westbourne Grove, is rated 4.4 out of 5 across 2,200 reviews on three platforms, including 287 Google reviews rated 5.0.

Google logo

5.0 / 5

287

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,912

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

4/5

Trustpilot

Trustworthy and fair

As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.

Consumer · 26 October 2023

Agent replied · 27 October 2024

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service and polite staff. We really enjoyed working with Will Drey who was extremely helpful and professional. And always so responsive! Thanks again!

Augustine · 25 October 2023

Agent replied · 24 October 2024

Dear Augustine, Thank you for taking the time to leave a lovely review regarding Drey. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Felix and George did a good job…

Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process

SellerNW · 20 September 2023

Agent replied · 27 October 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Agent, Jamie!

It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)

Tanya · 29 June 2023

Agent replied · 27 October 2024

Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dealing with Donalina

I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.

M.B · 24 February 2023

Agent replied · 27 October 2024

Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Quick response and helpful

Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.

Customer · 11 October 2023

Agent replied · 27 October 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters 1st rate service

Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.

Barnaby · 22 August 2022

Agent replied · 27 October 2024

Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters

Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.

Customer · 20 June 2023

Agent replied · 27 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Terrible Rental Service

If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.

Mohsan · 20 June 2023

Agent replied · 27 October 2024

Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer

5/5

Trustpilot

Good experience working with Tia from Dexters

Liaising with Tia at Dexters to get important work done on the property we rent has been a delight - she is always really personable, understanding, and gets things sorted for us at great speed. Very lucky to have her managing our property!

Lewis · 4 October 2021

Agent replied · 27 October 2024

Dear Lewis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Would happily buy from again

Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.

Joe · 26 January 2024

Agent replied · 27 October 2024

Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Bloomsbury

During my property purchase I have had a great experience with Dexters Bloomsbury, the whole team are very friendly and helpful. Hayden Farrelly, in particular, has helped resolve all arising issues in a very efficient and professional manner. Thank you for your help!

Tracey · 21 September 2021

Agent replied · 27 October 2024

Dear Tracey, thank you for your 5* review. We are thrilled to read that the team in Bloomsbury delivered great service and we hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Working with Toby, I have found him to be patient and professional. Patient in that he listened to us and our needs and professional that he gave great advice, was up to date on the current state of things and kept us informed in regards to what was happening with our property.

Animehunter · 26 October 2018

Agent replied · 24 October 2024

Dear Mohammed, Thank you very much for your great review regarding our Westbourne Grove Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Excellent service throughout

Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters

JOHN · 7 July 2023

Agent replied · 27 October 2024

Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Furnished with the right information

I have been having trouble with “Eight property management”.

Margaret · 19 September 2025

4/5

Trustpilot

They were able to resolve urgent issues…

They were able to resolve urgent issues quickly.

Vidhi · 14 August 2024

Agent replied · 27 October 2024

Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great team with efficient communication…

Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence

Consumer · 22 December 2022

Agent replied · 27 October 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Precessional agents helped me with few viewings. All good.

Dmytro · 26 July 2024

Agent replied · 24 October 2024

Dear Dymtro, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

We recently sold our flat through Dexters. Right from our first contact with Toby and his valuation visit to Rudi who oversaw the process we received excellent, personal service. We were very impressed with Dexters and wouldn't hesitate to recommend them.PositiveResponsiveness, Professionalism

Anne · 25 October 2021

Agent replied · 24 October 2024

Dear Anne, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Simply the best Rental Management…

Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!

Stephen · 12 October 2023

Agent replied · 27 October 2024

Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great expiriance dealing with senior…

Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊

Viacheslav · 28 November 2023

Agent replied · 27 October 2024

Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters recently helped me with the…

Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!

Yael · 14 February 2022

Agent replied · 27 October 2024

Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience and ease in every…

Great experience and ease in every aspect. Well done!

Joaquin · 24 July 2024

Agent replied · 27 October 2024

Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I had great support from Graziana…

I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.

Alexandre · 24 November 2023

Agent replied · 27 October 2024

Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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