Trusted Agent profile Β· Westminster

Dexters Westbourne Grove reviews in Westminster

4.4

β˜…β˜…β˜…β˜…β˜… Great

2,200 reviews across 3 platforms

120 Westbourne Grove, London, W11 2RR, Westminster, W11 2RR

Dexters's office in Westminster, at 120 Westbourne Grove, is rated 4.4 out of 5 across 2,200 reviews on three platforms, including 287 Google reviews rated 5.0.

Google logo

5.0 / 5

287

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,912

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Really great service from the Dexter's office at Westbourne Grove. I dealt with all of the team throughout the purchase of my new flat. Nothing was ever too much trouble for these guys. A special mention to Cillian who was extremely charming and professional throughout. I would definitely use Dexters again and have already recommended to a friend.

Conor Β· 26 October 2019

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila Β· 23 July 2024

Agent replied Β· 27 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Caitlin McCartney from the Dexter's…

Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.

Ali Β· 8 August 2024

Agent replied Β· 27 October 2024

Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

A big thank you for Steffan for helping with my search the last few days. Had a great experience with viewings and he was very helpful. Would definitely recommend!

O Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear O Thomas , Thank you for taking the time to leave a lovely review regarding Steffan. Kind regards, Asma

5/5

Trustpilot

He facilitates the process with a…

He facilitates the process with a friendly approach and gives you confidence with his professional approach. Thanks Aaron…

ALPER Β· 24 September 2021

Agent replied Β· 27 October 2024

Dear Alper, thank you for your 5* review. We are pleased to see that you had a positive experience with Aaron in our Wimbledon office. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

I have rented my property with Dexters…

I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.

Laura Β· 13 November 2023

Agent replied Β· 27 October 2024

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ashley Griffiths (Property Management)

Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!

Simon Β· 1 November 2023

Agent replied Β· 27 October 2024

Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience with Carl Tettey

Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.

Lauren Β· 22 November 2023

Agent replied Β· 27 October 2024

Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Really great service from the whole office at Dexters Westbourne Grove. James especially was standout in the way he handled the sale of my property. Would definitely recommend.

Charlie Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Very helpful lettings management team

I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.

Jeremy Β· 13 December 2023

Agent replied Β· 27 October 2024

Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were lucky enough to be looked after by Josh Coleman at the Westbourne Grove branch for whom was both a real professional and a gentleman. Thank you so much for all your help and for looking after us Josh! All the best! πŸ™ …

Joseph Β· 25 October 2023

Agent replied Β· 24 October 2024

Dear Joseph, Thank you for taking the time to leave a wonderful 5 star Google review. Josh will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Charlie and James in the W'borne Grove office did a terrific job selling our flat for us. Given the difficult state of the market, we had lots of inspections before they secured a buyer. They persevered throughout and kept us very well informed and advised.

Rod Β· 25 October 2023

Agent replied Β· 24 October 2024

Dear Rod, We really appreciate you taking the time to leave such lovely comments about Charlie and James. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Westbourne team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience dealing with Steffan Lewis; he has set the bar high for other real estate agents - I highly recommend him.

Zaid Β· 9 November 2024

Agent replied Β· 23 November 2024

Dear Zaid, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Sincere Thanks

My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.

AB Β· 25 October 2023

Agent replied Β· 27 October 2024

Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A management team that actually cared

I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)

Ella Β· 18 October 2023

Agent replied Β· 27 October 2024

Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tallulah was extremely helpful and fast…

Tallulah was extremely helpful and fast in dealing with my request.Thank you.

Cesar Β· 6 June 2022

Agent replied Β· 27 October 2024

Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I was assisted by Nabeel Khan in…

I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.

Vasilina Β· 17 October 2023

Agent replied Β· 27 October 2024

Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It was so nice to deal with Steffan, he took his time, was helpful in showing us properties that would most suit us and was very lovely!

Maher Β· 3 October 2024

Agent replied Β· 24 October 2024

Dear Maher, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Thanks Monika

I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.

Naat Β· 8 November 2023

Agent replied Β· 27 October 2024

Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent staff!

We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.

Stabuild Β· 26 October 2021

Agent replied Β· 27 October 2024

Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Good communication

George and Verity of Dexters kennington were really helpful , keeping me informed about the process of trying to amend the lease and title of the flat I wanted to buy. I think I would have given up and withdrawn if not for their regular contact.

Customer Β· 14 September 2023

Agent replied Β· 27 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Help with end of Tenancy

Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.

Linda Β· 9 October 2023

Agent replied Β· 27 October 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have a great team in every…portfolio management

Dexters have a great team in every office , they are consistently welcoming with great customer care and there's always someone available to give honest professional advice. They're hot on compliance and cover off all eventualities to ensure you and your property properly protected .

Paul Β· 9 October 2023

Agent replied Β· 27 October 2024

Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Matt and Charlie

We have been getting help from Charlie and Matt from Dexters recently with our home search and were happy with their service. They were both knowledgeable, helpful, and responsive to our questions and concerns. They were happy to drive us around and show us different options, patiently and professionally.

Sam Β· 24 June 2023

Agent replied Β· 27 October 2024

Dear Sam, Thank you for your kind comments regarding Charlie and Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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