Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe entire team at Dexters Acton have…
The entire team at Dexters Acton have been wonderful. Incredibly attentive and professional. Its a pleasure as a landlord to work with them. Furthermore, the property management team totally lifts a huge weight of my shoulders as they run my properties seamlessly and are always on hand to help. Really a 10/10 experience from the whole team!
Cyrus · 10 November 2023
Agent replied · 23 October 2024
Dear Cyrus, Thank you for taking the time to leave a wonderful 5* Google review. Our Acton office will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotAvoid
We all know that Estate Agents are run by greed and web of misleading information. However Dexters have topped the board for being one of the most unprofessional agents out there.Dexters doesn't care about it's clients whether them being tenants,landlords,sellers or buyers...Dexters cares about Dexters and it's monetary rewards...they play all parties involved against one another in the most beneficial for Dexters way.Only use their services as last resort.
Betty · 17 November 2022
Agent replied · 23 October 2024
Dear Sir/Madam, we are concerned to read your comments and are very keen to look into this . If you could email me to advise which office you have been dealing with, we can take this up with them. Kind regards asmachughtai@customerrelationsteam.co.uk
★★★★★ 5/5
TrustpilotVery solid management service .Tenancy…
Very solid management service .Tenancy Renewals, compliance & an ability to help solve difficult issues Particularly helpful is Claire Gallagher-Doherty who heads the Management team is super efficient & helpful. I send her a request and she responds very quickly. She adopts a tough pro-active approach to tenancy issues such as rent arrears & serving notices efficiently.
Kate · 8 November 2023
Agent replied · 23 October 2024
Dear Kate, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot"Exceptional Service and Care: A Review of Dexters with Daragh Power"
I’ve had an exceptional experience with Dexters. Daragh Power, from the management team, exceeded my expectations. Dealing with a challenging tenant who went MIA, Daragh swiftly resolved all issues and even secured compensation on my deposit, which was unexpected. His genuine concern for his clients’ needs truly stood out.
Jehan · 27 April 2024
Agent replied · 23 October 2024
Dear Jehan, Thank you for taking the time to leave a lovely review regarding Daragh. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonalina provides a great service
Donalina is very efficient and prompt. Happy with Dexters service.
Rina · 11 October 2023
Agent replied · 23 October 2024
Dear Rina, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
I had the pleasure of dealing with Dexters North Property Management Team and more specifically with Petros Giorganios who provided excellent customer service. Petros has helped me a few times in the past year and has always been excellent in dealing with any potential issues that my property had, being always pro active and finding the best solutions.
G · 9 October 2023
Agent replied · 23 October 2024
Dear G. Giamaloglou, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotIt was an absolute pleasure working…
It was an absolute pleasure working with Alistair once again and he is very reliable and easy to communicate with. Always very patient and helpful. He helped our client on their purchase of 7 York Way which was exchanged today.
Amila · 26 September 2024
Agent replied · 23 October 2024
Dear Amila, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe dealt with Alister Maclean on a sale…
We dealt with Alister Maclean on a sale transaction, he was friendly, professional and very efficient and we would highly recommend Alister.
Rachel · 20 September 2022
Agent replied · 23 October 2024
Dear Rachel, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI had the most horrendous experience…
I had the most horrendous experience ever with dexters old Brompton road office. Particularly with the unprofessional and useless director called Eleanor. She constantly lied to me about the amount of viewings and whether the keys were actually working. Please do not use the service of this agency. It was disorganised and terrible. I had to leave them after 3 weeks where they wasted my time. I will never use these people again.
Simone · 10 May 2022
Agent replied · 23 October 2024
Dear Simone, Thank you for your feedback. I am sorry to hear what you have experienced. I have forwarded your comment on to our Area Director for them to review with the team. Kind regards, Asma Chughati, Customer Relations Team
★★★★★ 5/5
TrustpilotOUR BEST :)
OUR BEST :)Senior property manager JADASA ANDJADIUMI has truly made a difference with her assistance in addressing the shortcomings in our home. Through dedication and professionalism, she has created a warm and inviting atmosphere. We appreciate her attention to detail and solution-oriented approach in helping us with every aspect of our home."
Mahmut · 16 February 2024
Agent replied · 23 October 2024
Dear Mahmut, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotReally good experience
Really good experience, Alfie was very professional, communicative and fast. Having gone through a series of unsatisfactory processes with other estate agents, Alfie was completely different -would definitely recommend.
Daniel · 24 September 2021
Agent replied · 23 October 2024
Dear Daniel, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotFriendly team
Konrad is friendly and has been very helpful and accommodating in our property hunt
Andrea · 13 June 2023
Agent replied · 23 October 2024
Dear Andrea, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent property management team
I have had a great experience with Dexters property management team, most notably with my property manager Louis Preston. Speedy with response, teeming with life and humour, and full of energy, Louis brings something unique to managing the property, and has been the reason for my recommendation of these services to many of my friends and family.
Rebecca · 23 October 2023
Agent replied · 23 October 2024
Dear Rebecca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMia has been so helpful and responsive…
Mia has been so helpful and responsive and is totally competent and knowledgeable. I thank her so much for all her help finding our new home.
Fleur · 9 March 2022
Agent replied · 23 October 2024
Dear Fleur, Thank you for your review, and mentioning your experience with Mia. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Estate agency
Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.
Ricardo · 22 October 2024
★★★★★ 5/5
TrustpilotA friendly and dedicated team who work…
A friendly and dedicated team who work hard together to provide an excellent, highly professional service that delivers a successful completion. Alistair, Jenny, Nick and Carlo were great, always readily and cheerfully available throughout the process, smoothing the way. We are delighted with every aspect of the service received and highly recommend Dexters.
Glyn · 17 October 2022
★★★★★ 5/5
TrustpilotGood Property Management
Good Property Management- Louis Preston is great.
Nicola · 6 December 2023
Agent replied · 23 October 2024
Dear Nicola, Thank you for taking the time to leave a wonderful 5* review. Louis will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst letting and property…
The worst letting and property management company ever!! They do not care about the tenants, only the landlord. As long as the landlord gets a good offer, they won’t bother helping with issues in the property. And they trick you with adding stuff to your contract after you’ve signed and paid deposit / rent so you are left with no choice but accept whatever they add into the contract.
Alex · 13 October 2022
Agent replied · 23 October 2024
Dear Alex, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotLindsey was very responsive to our…
Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!
Peter · 4 November 2022
Agent replied · 23 October 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel Burrel is a star
Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled
Mustafa · 19 June 2023
Agent replied · 23 October 2024
Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent!
My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.
Anna · 14 July 2023
Agent replied · 23 October 2024
Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst property agent in existence
This is the worst property agent I have ever had the displeasure of dealing with. Even though I left their property in the best state possible this company has attempted to withhold my deposit and try to get their tenants to pay for redecoration costs despite all issues coming from fair wear and tear during a pandemic. If you value your hard earned money and want your value for money, Dexters is not it.
Jay · 24 January 2022
Agent replied · 23 October 2024
Dear Jay, We are sorry to read the contents of your review and understand that this matter is currently under review with TDS following the Landlord's instruction. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotJessica has been really helpful and…
Jessica has been really helpful and very prompt in answering our queries.
John · 14 July 2023
Agent replied · 23 October 2024
Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotfantastic service
We are pleased with the excellent service by Dexters especially William and Dominique, who are easily contactable and professional throughout. We will certainly recommend them to other landlords.
Emily · 24 September 2021
Agent replied · 23 October 2024
Dear Emily, Thank you for your review, and mentioning your experience with William and Dominique. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
